How to Use Your Sephora Gift Card

Sephora gift cards work when ready after purchase — you do not need to set up them

Sephora gift cards are ready to use the moment you receive them. Unlike some retailers, Sephora does not require you to register the card, call a number, or visit a website before spending. You can take a physical card or digital card straight to a Sephora store or use it online at Sephora.com without any setup step.

If you received a physical card, the card number and PIN are printed on the back. If you received a digital card by email, the card details appear in the email itself. Either way, the funds are already loaded and ready to spend.

Key Takeaways

• Sephora gift cards do not require set up and can be used when ready in stores or online.
• Physical cards have the card number and PIN on the back; digital cards have the details in the email you received.
• You can check your card balance on Sephora.com or by asking a store associate before you shop.
• Gift cards do not expire and can be used across all Sephora locations and on the website.

How to use a physical Sephora gift card in store

Bring the card to any Sephora location and hand it to the cashier when you are ready to pay. The cashier will swipe or scan the card just like a regular payment method. You can combine a gift card with other payment methods if your purchase is larger than the card balance — for example, you could pay part with the gift card and part with a credit card.

If you want to know your balance before you shop, ask a store associate to scan the card at the register. They can tell you how much money is left on it.

How to use a digital Sephora gift card online

Go to Sephora.com and add items to your cart. At checkout, select "Gift Card" as your payment method. Enter the card number and PIN from the email you received. The system will deduct the purchase from your gift card balance.

If your purchase is more than the card balance, you will be asked to provide a second payment method for the difference. You can also save the gift card details to your account so you do not have to enter them each time you shop.

Checking your gift card balance

On Sephora.com, go to the Gift Cards page and select "Check Balance." Enter the card number and PIN. The website will show you how much money remains on the card.

You can also check your balance in a Sephora store by asking an associate to scan the card at the register. This takes less than a minute and does not require a purchase.

What happens if your gift card is lost or damaged

If you lose a physical gift card, contact Sephora customer service with the card number if you have it written down somewhere. Sephora can look up the balance and issue a replacement card if the original has not been used. If you no longer have the card number, Sephora may be able to help if you have the original receipt or email confirmation of the gift card purchase.

If a physical card is damaged but still readable, you can use it as-is. If the card is too damaged to scan, bring it to a Sephora store and an associate can help you transfer the balance to a new card.

Gift card terms and expiration

Sephora gift cards do not expire. You can use the card at any time, whether you receive it today or years from now. The card works at all Sephora stores in the United States and on Sephora.com.

If you received a gift card as part of a promotion or special offer, check the terms of that promotion — some promotional gift cards may have different rules or expiration dates. The standard Sephora gift card has no expiration.

Using your gift card with Sephora rewards

If you are a Sephora Beauty Insider member, you can earn points on purchases made with a gift card. The points are added to your account just as they would be for any other purchase. You can also use your Beauty Insider points to pay for part of a purchase and combine them with a gift card if you want.

To earn points, make sure you provide your Beauty Insider phone number or account email at checkout. If you forget, you can ask the cashier to add the points after the fact if you have your receipt.

Frequently Asked Questions

Can I use a Sephora gift card at Sephora inside JCPenney?

Yes. Sephora gift cards work at Sephora inside JCPenney locations as well as standalone Sephora stores and Sephora.com. The card number and PIN are the same regardless of where you shop.

What if I have a leftover balance on my gift card?

The remaining balance stays on the card. You can use it for future purchases at any time. There is no minimum purchase amount and no expiration date, so you can come back whenever you want to spend the rest.

Can I return items bought with a gift card?

Yes. Sephora's standard return policy applies to items bought with a gift card. You can return most items within 60 days with your receipt. The refund will go back onto the gift card, not as cash or a different payment method.

Can I transfer my gift card balance to someone else?

Sephora gift cards are not transferable once issued. If you want to give the card to someone else, you can hand them the physical card or forward the email with the digital card details. Once they use it, the balance is tied to that card and cannot be moved again.