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How to Order a Cheque Book From Bank of America

How to order a cheque book from Bank of America

You can order a cheque book from Bank of America through your online banking account, by phone, or in person at a branch. The fastest method is usually online — you log in, navigate to your account settings, and request the cheques. Bank of America typically mails cheques within 7 to 10 business days, though expedited options may be available for an additional fee. You'll need an active Bank of America checking account to order.

The process differs slightly depending on whether you use Bank of America's standard online banking platform or the mobile app, and whether you're ordering for the first time or reordering. Some account types have restrictions on cheque ordering, so it's worth confirming your account supports them before you start.

Key Takeaways

  • Online ordering through your Bank of America account is the quickest method and takes a few minutes from any device with internet access.
  • Standard cheque delivery takes 7 to 10 business days; faster options exist but cost more and vary by location.
  • You can also call Bank of America's customer service line or visit a branch in person to order, though these methods typically take longer to process.
  • Bank of America charges a fee for cheques, which varies based on the style, quantity, and delivery speed you choose.
  • You'll need your account number and routing number on hand if ordering by phone, and a valid ID if ordering in person.

Ordering cheques online through your Bank of America account

Log in to your Bank of America online banking account on a computer or through the mobile app. Once logged in, look for the account you want to order cheques for and select it. You should see a menu option labeled "Cheques" or "Order Cheques" — this is usually found under account services or settings, though the exact location varies slightly between the website and app.

Click on the cheque ordering option and you'll be shown choices for cheque style, quantity, and delivery speed. Bank of America offers standard cheques, designer cheques, and sometimes specialty options. Select the style you want, choose how many cheques you need (usually in packs of 25 or 50), and confirm the delivery method. Standard delivery is included in the fee; expedited delivery costs extra. Review the total cost, confirm your mailing address, and submit the order.

You'll receive a confirmation number on screen. Bank of America will send a confirmation email to the address on file. Your cheques will arrive at the mailing address you provided, typically within 7 to 10 business days for standard orders.

Ordering by phone or at a branch

To order by phone, call Bank of America's customer service number on the back of your debit card or from your account statement. Have your account number and routing number ready. Tell the representative which account you want to order cheques for, what style you prefer, and how many you need. They'll confirm the cost and mailing address, then process the order over the phone.

If you prefer to order in person, visit any Bank of America branch during business hours. Bring a valid government-issued ID and your debit card or account number. A teller can help you select cheque styles and quantities, process the order, and answer questions about delivery time and cost. In-person orders follow the same timeline as phone orders — typically 7 to 10 business days for standard delivery.

Phone and branch orders may take slightly longer to process than online orders because the representative has to enter your information into the system manually. However, they can sometimes answer questions about cheque styles or special options more quickly than browsing online.

Cheque costs and delivery options

Bank of America charges a fee for cheques, and the amount depends on the style you choose and how many you order. Standard cheques cost less than designer or specialty cheques. Ordering a larger quantity (like 200 cheques instead of 50) usually lowers the per-cheque cost. You can see the exact price before you confirm your order, whether you're ordering online, by phone, or in person.

Standard delivery is included in the cheque fee and takes 7 to 10 business days. Some locations offer expedited delivery for an additional charge — typically 3 to 5 business days — but this is not available everywhere. A few Bank of America branches may offer same-day or next-day cheque printing for certain account types, though this is rare and usually costs significantly more. Ask the representative or check your online account to see what delivery speeds are available for your location and account.

What to do if you don't receive your cheques

If your cheques don't arrive within the expected timeframe, log back into your online account and check the status of your order. Bank of America usually shows whether the cheques have been printed, shipped, or delivered. If the status shows they were delivered but you haven't received them, check with others in your household or ask your mail carrier if the package was left elsewhere.

If the cheques are still missing after 14 business days, contact Bank of America customer service by phone or through your online account. Have your order confirmation number ready. The bank can investigate the shipment, reorder the cheques at no additional cost, or in some cases issue a refund if the cheques were lost in transit. They may also place a stop payment on the original cheque numbers to prevent fraud if the cheques were lost in the mail.

Reordering cheques and managing your account

Once you've ordered cheques once, reordering is faster because Bank of America remembers your previous choices. Log in to your account, go to the cheque ordering section, and you'll see an option to reorder using the same style and quantity. You can change any detail — the style, quantity, or delivery speed — before confirming.

Some Bank of America accounts come with a set number of free cheques per year, while others charge for every order. Check your account details or account agreement to see whether cheques are included in your account benefits. If you order cheques very frequently, you might save money by ordering a larger quantity less often, since the per-cheque cost drops with volume.

Frequently Asked Questions

Can I order cheques for a joint account?

Yes, you can order cheques for a joint account if you have online access to that account. Both account holders can order cheques independently. The cheques will be printed with both names on them unless you specify otherwise when ordering. Contact Bank of America if you want cheques printed with only one name on a joint account.

What if I need cheques faster than 7 to 10 days?

Some Bank of America locations offer expedited delivery for 3 to 5 business days at an additional cost. A few branches may print cheques same-day or next-day, but this is not widely available. Call your local branch or check your online account to see what faster options exist in your area. If you need cheques urgently, visiting a branch in person is usually your fastest option.

Do I have to order cheques online, or can I always use the phone or branch?

You can order by any method — online, phone, or in person. Online is typically fastest to process, but phone and branch orders work just as well. Choose whichever method is most convenient for you. All three methods charge the same fee and deliver within the same timeframe.

What happens if I order cheques but then close my account?

If you close your account after ordering but before the cheques arrive, contact Bank of America when ready. The bank may be able to cancel the order and refund your fee, or redirect the cheques to a different account if you're transferring funds. If the cheques arrive after your account is closed, do not use them — contact the bank to arrange a refund or destruction of the unused cheques.

Can I order cheques for a savings account or money market account?

Bank of America cheques are available only for checking accounts. Savings accounts and money market accounts do not come with cheque-writing privileges. If you need to write cheques frequently, you'll need a checking account. Some Bank of America checking accounts have no monthly fee, so opening one specifically for cheque writing may be an option.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.