Bank of America Hours and Holiday Closures

Bank of America branch and customer service hours

Bank of America branch hours vary by location, but most branches are open Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours typically from 9 a.m. to 1 p.m. Sunday hours are rare — most branches are closed. Some locations in busy areas or inside grocery stores may stay open later or open earlier, so the hours at your specific branch may differ from this standard schedule.

To find your branch's exact hours, visit the Bank of America website, use their branch locator tool, or call the branch directly. The phone number is usually listed in your account statements or on your debit card.

Customer service phone lines operate on a different schedule than branches. Bank of America's main customer service line is typically available 24 hours a day, 7 days a week, though wait times are longer during off-hours and on weekends. You can also access your account online or through the mobile app at any time.

Key Takeaways

• Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m., with limited Saturday hours and no Sunday service.
• Branch hours vary by location, so you should check your specific branch's schedule before visiting.
• Customer service by phone is available 24/7, but online banking and the mobile app work around the clock.
• Bank of America closes all branches on federal holidays, though customer service remains available by phone.

How to check your local branch hours

The fastest way to find your branch's hours is through the Bank of America website. Go to the branch locator, enter your city or ZIP code, and the results will show each nearby branch with its current hours listed directly. This tool updates regularly and reflects any temporary closures or schedule changes.

You can also call your branch directly — the number appears on your debit card, in your account statements, or through directory information. A staff member can tell you not only the regular hours but also whether the branch is open that day (in case of unexpected closures) and how busy it typically is at different times.

The Bank of America mobile app also shows branch hours and lets you schedule an appointment in advance, which can save you time if you need to speak with someone about a specific issue.

Federal holidays when Bank of America closes

Bank of America branches close on all federal holidays observed by the U.S. government. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on state or local observance.

On these days, you cannot visit a branch in person, but you can still use online banking, the mobile app, and ATMs. Customer service by phone remains available, though wait times may be longer than usual.

If you need to handle banking on a holiday, plan ahead by using online bill pay, transferring funds through the app, or withdrawing cash from an ATM before the holiday arrives.

Using Bank of America services when branches are closed

You do not need to visit a branch for most banking tasks. Online banking through the Bank of America website lets you transfer money between accounts, pay bills, deposit checks by phone camera, and review your account history. These services work 24 hours a day.

The Bank of America mobile app offers the same features as online banking, plus the ability to locate ATMs, check branch hours, and schedule appointments. ATMs are available around the clock at Bank of America locations and at many other banks and retailers through the Allpoint network.

For questions that require a person, call customer service at the number on your card or statement. Representatives handle account issues, fraud reports, and general questions at any time, though you may wait longer during nights and weekends.

What to do if you need in-person service

If you need to visit a branch, check the hours first using the branch locator tool. Many common tasks — opening an account, getting a cashier's check, or discussing a loan — can be done faster if you schedule an appointment in advance through the mobile app or by calling ahead.

If your branch has limited hours and you cannot visit during those times, you can often handle the same task at any other Bank of America branch. Bring your ID and any documents related to your request. Some services, like notarization or safe deposit box access, may require you to visit the branch where you opened the account, so call first to confirm.

For urgent issues outside branch hours — such as a lost or stolen card, fraud, or a locked account — call customer service when ready. They can freeze your card, dispute charges, or unlock your account without requiring you to visit a branch.

Weekend and evening banking options

Bank of America branches with Saturday hours typically open from 9 a.m. to 1 p.m., though some busier locations may stay open until 2 or 3 p.m. Very few branches are open on Sunday, and those that are usually operate for only a few hours in the morning.

If Saturday hours do not work for you, online banking and the mobile app are your best options. You can deposit checks by taking a photo, transfer money when ready, and pay bills without visiting a branch. ATMs are available 24/7 for cash withdrawals and deposits (at locations with deposit-enabled ATMs).

Some Bank of America locations inside grocery stores or shopping centers may have extended hours beyond the standard 9 a.m. to 5 p.m. schedule. Use the branch locator to see which locations near you have longer hours.

Frequently Asked Questions

Are Bank of America ATMs open 24 hours?

Yes, Bank of America ATMs are available 24 hours a day, 7 days a week. You can withdraw cash, deposit checks (at machines with deposit capability), and check your balance at any time. ATMs are located at Bank of America branches, inside some grocery stores and shopping centers, and through the Allpoint network at other banks and retailers.

Can I do banking on holidays if the branch is closed?

Yes. Online banking, the mobile app, and ATMs all work on federal holidays. You can transfer money, pay bills, deposit checks by photo, and withdraw cash. If you need to speak with someone, customer service by phone is available 24/7, though wait times may be longer on holidays.

What if my branch has different hours than I expected?

Use the Bank of America branch locator on their website to see the exact hours for your location. If those hours do not work for you, find another nearby branch that may have different hours, or use online banking and ATMs instead. You can also call your branch directly to confirm hours before visiting.

Do I need an appointment to visit a Bank of America branch?

Appointments are not required, but scheduling one through the mobile app or by phone can reduce your wait time, especially for complex tasks like opening an account or discussing a loan. Walk-ins are welcome during branch hours, though you may wait longer during busy times.

Can I deposit a check at Bank of America outside of branch hours?

Yes. You can deposit checks through the mobile app by taking a photo of the front and back — this works 24/7. You can also deposit checks at ATMs with deposit capability at any time. Both methods typically post to your account within one business day.