Bank of America Branch Hours on Veterans Day

Bank of America branches are closed on Veterans Day

Bank of America observes Veterans Day as a federal holiday and closes all branches on November 11th each year. This means you cannot visit a physical branch, use the drive-through, or speak to a banker in person on that day. Online banking, mobile app access, and ATM withdrawals continue to work normally.

If you need to handle banking tasks on Veterans Day, you have options that don't require a branch visit. Most routine transactions can happen through the Bank of America mobile app or website, and ATMs are available 24/7 at Bank of America locations and partner networks.

Key Takeaways

• All Bank of America branches close on November 11th for Veterans Day, with no in-person banking available that day.
• Online banking through the website and mobile app remains open on Veterans Day for transfers, bill payments, and account management.
• ATMs work normally on Veterans Day, so you can withdraw cash or deposit checks at any Bank of America ATM.
• If you need to speak with a banker, customer service phone lines may have reduced hours or extended wait times on or near the holiday.
• Plan ahead for any in-person needs like opening a new account, getting a cashier's check, or discussing a loan before or after Veterans Day.

What you can and cannot do on Veterans Day

On November 11th, you cannot walk into a Bank of America branch or use the drive-through window. You also cannot schedule an in-person appointment with a banker or visit a loan officer. Any service that requires a staff member at a physical location is unavailable.

What remains open: your online account, the mobile app, ATMs, and automatic bill payments that are already set up. You can transfer money between your own accounts, pay bills to merchants you have already saved, check your balance, deposit checks using mobile deposit, and view your transaction history. Scheduled transfers and automatic payments process normally.

Customer service phone lines may be open on Veterans Day, but wait times are often longer than usual. If you call, expect reduced staffing. Some Bank of America locations in areas that do not observe Veterans Day as a holiday may have different hours, but this is rare.

When to handle banking tasks around Veterans Day

If you need something that requires a banker — opening a new account, ordering a cashier's check, discussing a mortgage, or resolving a dispute that needs a supervisor — do it on the business day before or after Veterans Day. The day before (November 10th) is usually busier than normal because people anticipate the closure, so consider going earlier in the week if possible.

For time-sensitive needs like a cashier's check, order it by November 10th. Some branches can issue one same-day, but if you wait until November 10th afternoon, you may not get it before the holiday. If you need the check for a November 11th important date, you will have to use an alternative like a bank transfer or money order from another source.

Using ATMs and mobile banking on the holiday

Bank of America ATMs are available 24/7 on Veterans Day. You can withdraw cash, deposit checks using the ATM envelope, and check your balance. If you use a non-Bank of America ATM, you may be charged a fee by the other bank, though Bank of America reimburses out-of-network ATM fees for some account types.

Mobile deposit — photographing a check with your phone through the Bank of America app — works on Veterans Day. The check will not clear until the next business day (November 12th), but you can submit it anytime. This is often faster and more convenient than visiting an ATM, especially if you have multiple checks to deposit.

Planning ahead for common banking needs

If you need a new debit card, order it online or through the app before Veterans Day. Standard delivery takes 7 to 10 business days. If your card is lost or stolen, you can report it through the app or by calling customer service, and a replacement can be ordered when ready even on the holiday.

For wire transfers, international payments, or other services that require staff review, submit the request before November 11th. Processing may be delayed because of the holiday, but the request will be queued and handled on November 12th. Do not wait until Veterans Day to start a time-sensitive transaction.

If you have a question about your account, try the Bank of America website or app first. Many common questions have answers in the help section. If you need to speak with someone, call customer service on November 10th or 12th when wait times are shorter.

What happens to automatic payments and transfers

Automatic bill payments that are already scheduled continue to process on Veterans Day. If a payment is due on November 11th, it will go out as scheduled. Transfers between your own Bank of America accounts also process normally. You do not need to do anything — these happen in the background.

If you set up a new automatic payment or transfer before Veterans Day, it will begin on the schedule you chose, including if that date falls on November 11th. If you need to change or cancel an automatic payment, do it through the app or website before the holiday.

Frequently Asked Questions

Can I deposit a check on Veterans Day?

Yes, through mobile deposit in the app or by using an ATM envelope. The check will not clear until November 12th, but you can submit it anytime on November 11th. If you need the funds when ready, mobile deposit is faster than waiting for an ATM deposit to process.

Will my automatic bill payment go through on Veterans Day?

Yes. Automatic payments that are already set up process normally on federal holidays. If your payment is scheduled for November 11th, it will be sent as planned. You do not need to reschedule it.

What if I need cash on Veterans Day?

Use any Bank of America ATM or a partner ATM network. ATMs work 24/7 on holidays. If you use a non-Bank of America ATM, you may be charged a fee, though some Bank of America accounts reimburse out-of-network fees.

Can I open a new account on Veterans Day?

No. Opening an account requires a banker to verify your identity and set up the account. You can start the process online through the Bank of America website, but you will need to complete it in person or over the phone on a business day.

Are Bank of America customer service lines open on Veterans Day?

Customer service may be available, but staffing is reduced and wait times are typically longer. If you can wait until November 12th, you will reach someone faster. For urgent issues like a lost card or fraud, call anyway — the line is monitored.