Skip to main content

HomeAll guides

Bank of America Branch and Customer Service Hours Today

How to check if your Bank of America location is open right now

Bank of America branches keep different hours depending on the location and day of the week. Most branches open at 9 a.m. on weekdays, but some open as early as 8 a.m., and a few stay open until 6 p.m. or later. The fastest way to know if your specific branch is open today is to use the Bank of America branch locator on their website or call the branch directly.

Go to bankofamerica.com, select "Locations" from the main menu, and enter your zip code or city. The results will show each nearby branch with its hours for today, tomorrow, and the rest of the week. You can also click on a branch name to see its phone number and call to confirm before you travel there.

If you need banking services outside normal branch hours, Bank of America operates customer service phone lines 24 hours a day, 7 days a week. You can reach them at 1-800-432-1000 for account questions, transfers, and many other transactions that do not require a visit to a physical location.

Key Takeaways

  • Most Bank of America branches open at 9 a.m. on weekdays, but hours vary by location and day.
  • The branch locator on bankofamerica.com shows today's hours for any location near you in seconds.
  • Calling your branch directly at the number listed in the locator is the most reliable way to confirm it is open before you go.
  • Bank of America customer service by phone is available 24/7 for account questions and transactions that do not require a branch visit.
  • Saturday and Sunday hours are typically shorter than weekday hours, and some branches may be closed on Sundays.

Weekend and holiday hours

Saturday hours at Bank of America branches usually run from 9 a.m. to 1 p.m. or 2 p.m., though some locations stay open until 3 p.m. or 4 p.m. Sunday hours are less common — many branches close on Sunday entirely, while others open for a few hours in the morning or early afternoon. The branch locator will show you the exact Saturday and Sunday schedule for your location.

On federal holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas, Bank of America branches are closed. However, you can still use ATMs and online banking, and customer service remains available by phone. If you need to deposit a check or withdraw cash on a holiday, use an ATM or plan your visit for the day before or after.

What you can do without visiting a branch

Many banking tasks do not require you to go to a branch at all. You can transfer money between your own accounts, pay bills, deposit checks using mobile check deposit, and check your balance through the Bank of America mobile app or website at any time, day or night. You can also call customer service at 1-800-432-1000 to ask questions, report fraud, or request a wire transfer.

If you need cash and a branch is closed, find a Bank of America ATM using the locator on their website. ATMs work 24 hours a day and let you withdraw money, deposit cash or checks, and check your balance. Bank of America also participates in the Allpoint network, which means you can use thousands of ATMs at other banks and retailers without a fee.

When you must visit a branch in person

Some transactions require a branch visit. These include opening a new account, explore for a loan or credit card, getting a cashier's check, reporting a lost or stolen debit card in person, or handling disputes that customer service cannot resolve by phone. If you need to do one of these things, check the branch locator to confirm hours before you go, or call ahead to make sure the right department is staffed.

If your nearest branch has limited hours or you cannot visit during business hours, ask customer service whether you can handle your need by phone, mail, or online. Many account issues can be resolved without a visit, and the representative can tell you which ones require an in-person appointment.

Using the mobile app to find hours

The Bank of America mobile app also shows branch hours and locations. Open the app, tap the menu icon, select "Locations," and enter your zip code. The app will display nearby branches with their hours, phone numbers, and directions. You can also see which branches have a safe deposit box, a notary, or other services you might need.

The app updates in real time, so if a branch has changed its hours due to staffing or a local event, the app will reflect that change. This is especially useful if you are traveling and need to find a Bank of America branch in an unfamiliar area.

What to do if your branch has reduced hours

Some Bank of America branches operate on reduced schedules, opening later or closing earlier than the standard 9 a.m. to 5 p.m. window. This is more common in smaller towns or rural areas. If your branch has limited hours and you cannot visit during those times, you have several options: use online banking or the mobile app, call customer service, visit a different branch that has more convenient hours, or use an ATM.

If you need a service that requires a branch visit and your local branch cannot help, ask customer service whether you can visit a different Bank of America location. Many transactions can be handled at any branch, even if it is not your home branch.

Frequently Asked Questions

Are Bank of America branches open on Sundays?

Some branches are open on Sunday, usually from 10 a.m. to 3 p.m., but many are closed. Use the branch locator on bankofamerica.com or call your local branch to confirm Sunday hours before you visit.

Can I deposit a check at a Bank of America ATM?

Yes. Bank of America ATMs accept check deposits 24 hours a day. The check will be processed and the funds deposited into your account, usually within one business day. You can also use mobile check deposit through the app if you prefer not to visit an ATM.

What if I need to open an account and the branch is closed?

You can open a checking or savings account online through bankofamerica.com without visiting a branch. However, some account types or credit products may require an in-person appointment. Check the website or call customer service at 1-800-432-1000 to see which accounts you can open online.

Is customer service available on weekends?

Yes. Bank of America customer service is available by phone 24 hours a day, 7 days a week, including weekends and holidays. Call 1-800-432-1000 for account questions, transfers, fraud reports, and other services that do not require a branch visit.

How do I know if my branch is closed for a holiday?

Bank of America branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. The branch locator will show "Closed" for those dates. You can still use ATMs and online banking, and customer service is available by phone.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.