Bank of America Branch and Customer Service Hours

Standard Bank of America Branch Hours

Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Branches are closed on Sundays and federal holidays. However, hours vary by location — some branches in urban areas or shopping centers stay open until 6 p.m. on weekdays, and a few open on Sunday afternoons. The only way to know your specific branch's hours is to check directly.

You can find your branch's exact hours three ways: visit bankofamerica.com and use the branch locator tool, call 1-800-432-1000 and ask, or search "Bank of America near me" in Google Maps, which displays hours for each location. If you are planning to visit for something specific — like opening an account, getting a cashier's check, or speaking to a financial advisor — call ahead, because some services have limited availability even when the branch is open.

Key Takeaways

• Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m., with Saturday hours from 9 a.m. to 1 p.m., but hours differ by location.
• The branch locator on bankofamerica.com shows the exact hours for your nearest location, updated in real time.
• Some branches in busy areas stay open until 6 p.m. on weekdays or offer Sunday hours, so checking your specific branch is necessary.
• Calling 1-800-432-1000 confirms hours and lets you ask whether a particular service is available at your branch that day.

How to Find Hours for Your Specific Branch

The Bank of America website branch locator is the fastest method. Go to bankofamerica.com, click "Locations" in the top menu, enter your zip code or address, and the tool displays all nearby branches with their hours, phone numbers, and services offered. The hours shown are current — they update when a branch changes its schedule or closes temporarily.

If you do not have internet access or prefer to call, dial 1-800-432-1000 and tell the representative your city or zip code. They will give you hours for branches near you and can also tell you whether the service you need is available at a particular location. Google Maps is another option: search "Bank of America" and your city, and hours appear in the results for each branch.

Extended Hours and Weekend Access

Some Bank of America branches offer hours beyond the standard 9 a.m. to 5 p.m. weekday schedule. Branches in downtown areas, malls, and busy commercial districts sometimes stay open until 6 p.m. on weekdays. A small number of locations open on Sunday afternoons, typically from 11 a.m. to 3 p.m., though this is not standard across the network.

If you cannot visit during regular hours, Bank of America also offers 24/7 access to ATMs at most locations, and you can handle many transactions online or through the mobile app without visiting a branch at all. For questions about your account, transfers, bill pay, or balance checks, the phone line 1-800-432-1000 is available 24 hours a day, seven days a week.

What to Do If Your Branch Is Closed

If you need to visit a branch and yours is closed, you have several options. Use the branch locator to find another Bank of America location nearby that is open — you can visit any branch, not just your home branch. If no other branch is convenient, you can use any Bank of America ATM to withdraw cash, deposit checks (at ATMs with deposit capability), or check your balance.

For transactions that require speaking to someone — like disputing a charge, opening a new account, or getting a cashier's check — call 1-800-432-1000. Many issues can be resolved over the phone without a branch visit. If you need to speak to someone in person and cannot reach a branch during business hours, ask the phone representative to schedule an appointment for the next available time, or ask whether the service can be handled online or by mail.

Holiday Hours and Closures

Bank of America branches close on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, all branches are closed, though ATMs remain available 24/7.

The day before or after a holiday, some branches may have reduced hours. If you have banking needs around a holiday, check the branch locator a few days in advance or call ahead to confirm hours. The 24-hour phone line 1-800-432-1000 is staffed even on holidays for account questions and emergencies.

Online and Mobile Banking as an Alternative

If branch hours do not fit your schedule, Bank of America's online banking and mobile app let you handle most transactions without visiting in person. You can transfer money between accounts, pay bills, deposit checks by taking a photo, check balances, freeze or unfreeze your debit card, and update your address or contact information.

The mobile app is available 24/7 on iOS and Android. For transactions that require a signature or in-person verification — like opening a new account, getting a cashier's check, or discussing a loan — you will need to visit a branch or call. The phone line 1-800-432-1000 can also handle many of these requests, and representatives can mail documents to you or arrange a callback at a time that works for you.

Frequently Asked Questions

Are all Bank of America branches open the same hours?

No. While most branches follow a 9 a.m. to 5 p.m. weekday schedule, hours vary by location. Urban branches and those in shopping centers often stay open later. The only way to know your branch's hours is to check the branch locator on bankofamerica.com or call 1-800-432-1000.

Can I do my banking at any Bank of America branch, or only my home branch?

You can visit any Bank of America branch. There is no restriction on which location you use. If your regular branch is closed, you can go to another nearby branch during their hours.

What time does Bank of America open on Saturday?

Most branches open at 9 a.m. on Saturday and close at 1 p.m. Some locations in busy areas may stay open until 2 or 3 p.m. Check your specific branch's hours on bankofamerica.com or by calling 1-800-432-1000.

Is Bank of America open on Sundays?

Most Bank of America branches are closed on Sunday. A small number of locations in major cities or shopping centers open on Sunday afternoons, typically from 11 a.m. to 3 p.m. Use the branch locator to see whether a location near you is open on Sunday.

Can I access my account if the branch is closed?

Yes. ATMs are available 24/7, and you can use the mobile app or online banking to check balances, transfer money, and deposit checks anytime. For questions or issues that require speaking to someone, call 1-800-432-1000, which is staffed 24 hours a day, seven days a week.