Bank of America Branch and Customer Service Hours
Bank of America branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m.
The exact opening and closing times depend on which branch you visit. Some locations open as early as 8 a.m. or stay open as late as 7 p.m., and Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m. Most branches are closed on Sundays. The fastest way to find your specific branch's hours is to visit the Bank of America website, enter your address or ZIP code, and select the branch nearest you — the hours will display for each day of the week.
If you need to handle banking outside branch hours, Bank of America offers phone support and online banking 24 hours a day. You can also use ATMs at any time to withdraw cash, check balances, or deposit checks at locations with mobile deposit capability.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., though hours vary by location.
- Saturday hours are typically 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sundays.
- You can find your specific branch's hours on the Bank of America website by searching your ZIP code or address.
- Phone banking and online banking are available 24 hours a day, and ATMs are accessible at all times.
How to find your branch's exact hours
Go to the Bank of America locator tool on their website and enter your ZIP code, city, or address. The search results will show all nearby branches with their full hours of operation for each day. You can also call your branch directly — the phone number appears in the search results — and ask about hours before you visit.
Some branches in high-traffic areas or shopping centers may have extended hours on weekdays or longer Saturday hours. If you have a branch you visit regularly, saving those hours in your phone or calendar prevents a wasted trip.
What you can do outside branch hours
Bank of America's customer service phone line is open 24 hours a day, seven days a week. You can call to ask questions about your account, report a lost or stolen card, or get help with transfers and payments. The number is on the back of your debit card or on your monthly statement.
Online banking through the Bank of America website or mobile app lets you check balances, transfer money between accounts, pay bills, and deposit checks using mobile deposit. ATMs are available around the clock at Bank of America locations and at many other banks and retailers through the Allpoint network.
Saturday and Sunday hours
Most Bank of America branches open on Saturday mornings at 9 a.m. and close between 1 p.m. and 2 p.m. A smaller number of branches stay open until 3 p.m. or 4 p.m. on Saturday. Check your specific branch's hours on the locator tool, since Saturday hours vary more than weekday hours.
Very few Bank of America branches are open on Sunday. If you need banking services on Sunday, use online banking, the mobile app, or an ATM. If you have an urgent issue that requires speaking to someone, call customer service.
Holiday hours
Bank of America branches close on federal holidays including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. On the day before a holiday, many branches close earlier than usual.
Check the Bank of America website or call your branch ahead of time if you plan to visit around a holiday. Online banking and phone support continue to operate on most holidays, though response times may be slower.
Drive-through and ATM access
Many Bank of America branches have drive-through windows with hours that extend beyond the main branch hours. Some drive-throughs open as early as 8 a.m. and close as late as 7 p.m. on weekdays. The locator tool shows whether your branch has a drive-through and its specific hours.
ATMs are available 24 hours a day at Bank of America locations and through partner networks. You can withdraw cash, deposit checks and cash, transfer money, and check your balance at any ATM without needing to visit during branch hours.
Frequently Asked Questions
Are Bank of America branches open on weekends?
Most branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though some stay open until 3 p.m. or 4 p.m. Very few branches are open on Sunday. Use the Bank of America locator tool to check your specific branch's weekend hours.
Can I do banking outside of branch hours?
Yes. Online banking and the mobile app work 24 hours a day. Customer service by phone is also available 24/7. ATMs are accessible at all times for withdrawals, deposits, and balance checks. For in-person help, you must visit during branch hours.
What if I need to visit on a holiday?
Bank of America branches are closed on federal holidays. Use online banking, the mobile app, or call customer service instead. ATMs remain available 24 hours. If your issue cannot wait, call the customer service number on the back of your card.
Do all Bank of America branches have the same hours?
No. Hours vary by location based on the branch's size and location type. A branch in a shopping center may have different hours than one in a downtown office building. Always check your specific branch on the Bank of America website.
Is the drive-through open longer than the main branch?
Often yes. Many drive-throughs open earlier and close later than the main branch lobby. Check the locator tool for your branch's drive-through hours, which are listed separately from lobby hours.
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.