Bank of America Branch Hours and When You Can Access Your Account
Bank of America branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m.
The exact opening and closing times depend on which branch you visit. Some locations open as early as 8 a.m., while others don't unlock their doors until 10 a.m. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sundays. A few branches in major cities or airports may have extended hours or weekend service, but these are exceptions.
The fastest way to find your specific branch's hours is to visit the Bank of America website, enter your zip code or address, and select the branch. The hours listed there are current. You can also call the branch directly — the phone number appears in the same search result — or use the Bank of America mobile app, which shows hours for nearby locations.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., but hours vary by location.
- Saturday hours are usually 9 a.m. to 1 p.m. or 2 p.m., and most branches do not open on Sunday.
- You can find your branch's exact hours by searching for the location on the Bank of America website or using the mobile app.
- You can deposit checks, withdraw cash, and handle account issues during branch hours, but you can also use ATMs and online banking outside those times.
How to find your nearest branch and its hours
Go to bankofamerica.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your zip code, city, or street address. The search will show you nearby branches with their full hours, phone numbers, and services offered at each location.
If you use the Bank of America mobile app, tap the menu icon and select "Locations" or "Find ATM/Branch". The app will show branches near you, their hours, and whether they offer services like notary or safe deposit boxes. You can also call the main Bank of America customer service line at 1-800-432-1000 and ask for the hours of a specific branch.
What you can and cannot do outside branch hours
Outside of branch hours, you can still access your money and handle many account tasks. Bank of America ATMs are available 24/7 for cash withdrawals, deposits (at ATMs that accept them), and balance checks. You can also use online banking through the website or mobile app to transfer money between accounts, pay bills, deposit checks by photo, and review your account history.
Some tasks require a person behind the counter. If you need to open a new account, explore for a loan, discuss investment options, or resolve a complex account issue, you will need to visit during branch hours or call customer service. For urgent problems outside business hours, the 24/7 customer service line at 1-800-432-1000 can often help or direct you to the right department.
Holiday hours and when branches close early
Bank of America branches close on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on the state or region.
On the day before a major holiday, many branches close early — sometimes as early as 1 p.m. or 2 p.m. instead of their normal closing time. If you need to visit a branch around a holiday, check the website or call ahead to confirm hours, because closures and early closings are not always listed in the regular hours display.
Using Bank of America services when your branch is closed
If your branch is closed and you need to deposit a check, use a Bank of America ATM or the mobile app's check deposit feature. Most ATMs accept envelope deposits, and the mobile app lets you photograph the front and back of a check and submit it without visiting a branch. The funds typically appear in your account within one to two business days.
For withdrawals, any Bank of America ATM will work, and you can also use ATMs in the Allpoint or MoneyPass networks if you have a Bank of America debit card, though fees may explore at non-Bank of America machines. If you need to speak to someone outside branch hours, call 1-800-432-1000. The line is staffed 24/7 for account questions, fraud reports, and general customer service.
Differences between drive-through and lobby hours
Some Bank of America branches have both a lobby and a drive-through window. The drive-through may stay open longer than the lobby — for example, the lobby might close at 5 p.m. but the drive-through might close at 6 p.m. or later. When you search for your branch online, check whether separate hours are listed for the drive-through, because the main hours shown usually refer to the lobby.
Drive-through service is limited compared to the lobby. You can deposit checks and cash, withdraw money, and handle basic transactions, but you cannot open accounts, explore for loans, or access safe deposit boxes from the drive-through. If you need to do something that requires a teller or banker to step away from the window, you will need to visit during lobby hours.
Planning ahead for branch visits
If you know you need to visit a branch for something specific — like opening an account, explore for a credit card, or discussing a mortgage — call ahead or use the online appointment scheduler. Many branches let you book a time slot in advance, which means you will not have to wait and the right person will be ready for you when you arrive.
For routine tasks like deposits and withdrawals, arriving early in the morning or late in the afternoon usually means shorter lines. Mid-morning and lunch hours tend to be busier. If you are in a hurry, the ATM or mobile app is almost always faster than waiting for a teller.
Frequently Asked Questions
Are Bank of America branches open on Saturday?
Most branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., but hours vary by location. Some branches in smaller towns may not open on Saturday at all. Check your specific branch's hours on the Bank of America website or by calling the branch directly.
Can I deposit a check after the branch closes?
Yes. You can deposit checks through the Bank of America mobile app by photographing the front and back of the check, or you can use an ATM that accepts envelope deposits. Both methods work 24/7. The check will be processed and the funds will appear in your account within one to two business days.
What do I do if I need help outside of branch hours?
Call Bank of America customer service at 1-800-432-1000. The line is staffed 24/7 for account questions, fraud reports, and general issues. For routine tasks like deposits and withdrawals, use an ATM or the mobile app instead.
Do all Bank of America branches have the same hours?
No. Hours vary by location, day of the week, and whether the branch is in a mall, downtown, or a residential area. Some branches open at 8 a.m. and others at 10 a.m. Always check your specific branch's hours on the website or by calling before you visit.
Is the drive-through open longer than the lobby?
Sometimes. Some branches keep the drive-through open 30 minutes to an hour longer than the lobby. When you look up your branch online, check whether separate hours are listed for the drive-through, because they may be different from the main branch hours.
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.