Bank of America Branch and Customer Service Hours

Standard Bank of America branch hours

Most Bank of America branches open at 9:00 a.m. on weekdays and close at 5:00 p.m., though some locations stay open until 6:00 p.m. Saturday hours typically run from 9:00 a.m. to 1:00 p.m. Most branches are closed on Sundays and federal holidays. These are the default hours, but individual branches vary — a branch in a shopping mall may stay open later, while a smaller location in a rural area might close earlier.

The only way to know your specific branch's hours is to check directly. You can find them on the Bank of America website by entering your zip code, calling the branch by phone, or using the Bank of America mobile app, which shows hours for branches near you.

Key Takeaways

• Most Bank of America branches open at 9:00 a.m. on weekdays and close between 5:00 p.m. and 6:00 p.m., with Saturday hours from 9:00 a.m. to 1:00 p.m.
• Individual branch hours vary by location, so you must check your specific branch rather than relying on standard hours.
• You can find your branch's exact hours on the Bank of America website, mobile app, or by calling the branch directly.
• Bank of America branches are closed on Sundays and federal holidays, though ATMs and online banking remain available 24/7.

How to find your branch's specific hours

Go to bankofamerica.com and select "Locations" from the main menu. Enter your zip code or address, and the site will display all nearby branches with their hours listed for each day of the week. The mobile app offers the same feature — open it, tap the menu icon, select "Locations," and search by zip code or address.

If you prefer to call, dial the main Bank of America customer service line at 1-800-432-1000 and ask for your branch's hours. You can also call the branch directly if you already have its phone number. This is the fastest way to confirm hours if you plan to visit that day, since some branches may have temporary closures or holiday adjustments not yet reflected online.

Weekend and holiday hours

Saturday hours are shorter than weekday hours at most branches — typically 9:00 a.m. to 1:00 p.m. Some larger branches in urban areas may stay open until 2:00 p.m. or 3:00 p.m. on Saturday. Bank of America branches do not open on Sundays at any location.

On federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas, Bank of America branches are closed. If you need to handle banking on a holiday, you can use ATMs, online banking, or the mobile app, all of which operate 24 hours a day.

ATM and online banking access outside branch hours

Bank of America ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any ATM, whether it is a Bank of America machine or an ATM in the Allpoint network (which includes machines at many retailers and other banks).

Online banking and the mobile app are also available around the clock. You can pay bills, transfer funds, deposit checks by photo, send money to other people, and manage your accounts without visiting a branch. For questions that require speaking to someone, Bank of America customer service is available by phone 24/7 at 1-800-432-1000.

Drive-through and appointment banking

Some Bank of America branches have drive-through windows with hours that may differ from the main branch hours. Drive-through service is typically available during standard branch hours but sometimes opens earlier or closes later. Check your branch's specific hours on the website or app to see if drive-through service is offered and what times it operates.

During busy periods or if you need help with a complex transaction, you can schedule an appointment with a banker at your branch. This guarantees you will have someone available to help you at a specific time. You can book an appointment through the Bank of America website, mobile app, or by calling your branch directly.

Temporary closures and changes to hours

Bank of America occasionally closes branches for renovation, consolidation, or relocation. It also adjusts hours seasonally or due to staffing changes. Before traveling to a branch, especially if you have not visited recently, confirm the hours are still current by checking online or calling ahead.

If your regular branch is temporarily closed, you can visit another nearby branch, use an ATM, or handle your banking online. The Bank of America website will show you alternative locations if your branch is closed.

Frequently Asked Questions

What time does Bank of America open on weekdays?

Most Bank of America branches open at 9:00 a.m. on weekdays. Some locations open at 8:30 a.m., and a few may open as late as 10:00 a.m. Check your specific branch's hours on the website or app to confirm.

Are Bank of America branches open on Saturday?

Yes, most branches are open on Saturday from 9:00 a.m. to 1:00 p.m. Larger branches in some areas may stay open until 2:00 p.m. or 3:00 p.m. Check your branch's Saturday hours online or by phone.

Can I do banking outside of branch hours?

Yes. ATMs are available 24/7, and you can use online banking and the mobile app anytime. For questions that need a person, call customer service at 1-800-432-1000, which operates 24 hours a day, seven days a week.

What happens if I need to visit on a holiday?

Bank of America branches are closed on federal holidays. Use an ATM, online banking, or the mobile app instead. If you need to speak to someone, call customer service at 1-800-432-1000.

How do I find my nearest Bank of America branch and its hours?

Visit bankofamerica.com, select "Locations," and enter your zip code. The mobile app has the same feature. You can also call 1-800-432-1000 and ask for nearby branches and their hours.