How to Move Money From Your Savings to Your Gotyme Account Balance

How to transfer savings to your Gotyme account balance

Gotyme is a digital bank operated by Globe Telecom in the Philippines. To move money from a savings account into your Gotyme account balance, you use the app's transfer feature to send funds from another bank or from a Gotyme savings product to your main Gotyme checking balance. The exact steps depend on whether you're transferring from another bank entirely, from a Gotyme savings account you hold, or from a linked external account.

The transfer itself takes place within the Gotyme app on your phone. You'll need the account details of where the money is coming from, and the transfer may take a few minutes to a few hours depending on the source and the time of day you initiate it.

Key Takeaways

• Gotyme transfers from linked accounts happen through the app's transfer menu, where you select the source account and enter the amount you want to move.
• Transfers from other banks use the Gotyme account number and routing information, and may take longer than transfers between Gotyme accounts.
• If you have a Gotyme savings product, you can move money directly to your main Gotyme balance through the app without leaving the Gotyme system.
• Transfer fees and speed vary depending on whether you're moving money between Gotyme accounts, from another Philippine bank, or from an international source.

Transferring from a linked Gotyme savings account

If you hold both a Gotyme savings account and a Gotyme checking account (or main balance), the fastest route is to transfer between them inside the app. Open the Gotyme app, go to the Transfers section, and select the savings account as your source. Enter the amount you want to move and confirm the transaction. The money should appear in your main account balance within minutes.

This type of transfer typically has no fee because both accounts are within the Gotyme system. You can repeat this as often as you need, though Gotyme may have daily or monthly transfer limits depending on your account type and verification status.

Transferring from another Philippine bank

To move money from a different bank into your Gotyme balance, you'll need your Gotyme account number and the bank's routing code. In the other bank's app or at a branch, initiate a transfer to your Gotyme account using this information. The receiving bank (Gotyme) will process the incoming transfer, and the money will land in your account balance.

Transfers from other Philippine banks typically take one to three business days, depending on the sending bank's processing time and whether you initiated the transfer during banking hours. Some banks charge a fee for outgoing transfers; Gotyme may or may not charge a fee for receiving the transfer, depending on your account tier and the sending bank.

Transferring from an external account linked in the Gotyme app

If you've already linked an external bank account to your Gotyme app, you can use that link to pull money into your Gotyme balance. Open the app, select Transfers, choose the linked account as your source, and enter the amount. Confirm the transaction and wait for processing.

The first time you link an external account, Gotyme may require verification steps such as small test deposits or identity confirmation. Once verified, transfers from that account should process faster. The speed and any fees depend on the external bank and Gotyme's current policies for that account type.

What information you need before you start

Before transferring, gather the details of the account you're transferring from. If it's a Gotyme savings account, you'll need your Gotyme account number (visible in the app). If it's another bank, you'll need your account number at that bank and may need the bank's routing code or SWIFT code if it's an international transfer.

You'll also need to know your Gotyme account number and the routing information for Gotyme itself if someone else is sending you money. Gotyme's routing details are available in the app under Account Information or by contacting Gotyme support through the app's help section.

Transfer timing and fees

Transfers between two Gotyme accounts usually complete within minutes and carry no fee. Transfers from other Philippine banks take longer — typically one to three business days — and may include fees from either the sending bank, Gotyme, or both. International transfers take five to ten business days and usually cost more.

Gotyme's fee structure varies by account type. Some account tiers include free transfers up to a certain amount or number per month; others charge per transaction. Check your account details in the app or contact Gotyme support to confirm what fees explore to your specific account and transfer type.

Troubleshooting a transfer that doesn't arrive

If money you transferred hasn't appeared after the expected time, first check that you entered the correct account number and amount. Log into the sending account to confirm the transfer was actually processed and deducted from that account. If it was deducted but hasn't reached your Gotyme balance, the delay is usually in the banking system between the two institutions, not in Gotyme itself.

Contact Gotyme support through the app with the transfer reference number (usually provided when you initiated the transfer) and the date and time you sent it. Provide the same information to the sending bank if the transfer originated there. Both institutions can trace the transfer and tell you where it is in the system.

Frequently Asked Questions

Can I transfer money from a savings account at a different bank directly into my Gotyme balance?

Yes. Use your Gotyme account number and routing information at the other bank to initiate an outgoing transfer. The money will arrive in your Gotyme balance within one to three business days. Some banks charge a fee for the outgoing transfer.

How long does it take to transfer money between two Gotyme accounts?

Transfers between Gotyme accounts usually complete within minutes. If you initiated the transfer outside of banking hours, it may take until the next business day to process, but this is rare for internal transfers.

What's the difference between transferring from a Gotyme savings account and transferring from another bank?

Gotyme-to-Gotyme transfers are when ready and free. Transfers from other banks take one to three business days and may include fees from either bank. The sending bank's processing speed also affects how long the transfer takes.

Do I need to verify a linked account before I can transfer from it?

Yes, most banks and Gotyme require verification the first time you link an external account. This may involve small test deposits or identity confirmation. Once verified, you can transfer freely from that account.

What should I do if my transfer hasn't arrived after three business days?

Contact Gotyme support with your transfer reference number and the date you sent it. Also contact the sending bank to confirm the transfer was processed on their end. Both institutions can trace the transfer through the banking system.