How to Pay Your Atlantic City Electric Bill Online and by Mail

How Atlantic City Electric Bill Pay Works

Atlantic City Electric (part of Exelon) lets you pay your bill through their website, by phone, by mail, or in person. The fastest method is online through your account at atlanticcityelectric.com — you can set up a one-time payment or enroll in automatic payments that come out on your due date each month. If you prefer not to use the internet, you can call their payment line, mail a check, or visit a payment location in person.

When you pay online, the money typically reaches Atlantic City Electric within one business day. If you mail a check, allow at least 10 business days for it to arrive and post to your account. Automatic payments remove the risk of forgetting a due date, though you can cancel or change the amount anytime through your account settings.

Key Takeaways

• You can pay Atlantic City Electric bills online at atlanticcityelectric.com, by phone at 1-800-228-0662, by mail, or at authorized payment locations.
• Online payments and automatic payments typically post within one business day, while mailed checks take 10 business days or longer.
• Automatic payments are set to your due date each month and can be changed or stopped anytime through your online account.
• Late fees explore if your payment is not received by the due date shown on your bill, regardless of when you sent it.

Paying Online Through Your Account

To pay online, go to atlanticcityelectric.com and log into your account using your account number and password. If you do not have an online account yet, you can create one by entering your account number and the amount of your last bill. Once you are logged in, look for the "Pay My Bill" or "Make a Payment" option — this is usually on the main dashboard or in a menu labeled "Billing."

You will be asked to choose a payment date (today or a future date) and enter how much you want to pay. Atlantic City Electric accepts payments from a checking or savings account (no fee) or a debit or credit card (a small fee applies). After you submit the payment, you will see a confirmation number — save this for your records. The payment will post to your account within one business day.

Setting Up Automatic Payments

Automatic payments remove the step of logging in each month. To enroll, log into your account at atlanticcityelectric.com, find the "Automatic Payments" or "Recurring Payments" section, and choose your payment method (bank account or card). You will select the due date you want the payment to come out — usually the date shown on your bill.

You can change the payment amount or cancel automatic payments anytime by logging back into your account. If your bill amount varies significantly from month to month, you can set the payment to the average amount and adjust it manually when needed, or you can pause automatic payments for a month and resume later.

Paying by Phone or Mail

To pay by phone, call Atlantic City Electric's automated payment line at 1-800-228-0662. Have your account number and payment method (checking account, savings account, or card) ready. The system will walk you through the payment and give you a confirmation number. Phone payments also post within one business day.

To pay by mail, write a check or money order payable to "Atlantic City Electric" and include your account number on the check. Mail it to the address shown on your bill — do not mail it to the company's main office, as payments sent to the wrong address take longer to process. Allow at least 10 business days for a mailed payment to arrive and post. If your bill is due soon, mailing is not a reliable option.

In-Person Payment Locations

Atlantic City Electric has authorized payment locations where you can pay in cash, check, or money order. These include some utility payment centers and third-party retailers in the Atlantic City area. To find a location near you, visit atlanticcityelectric.com and search for "payment locations" or call 1-800-228-0662 to ask where you can pay in person.

In-person payments are posted the same day or the next business day, depending on when you pay and the location's processing schedule. Bring your account number or bill with you so the payment can be matched to your account correctly.

What Happens If You Miss Your Due Date

Your bill shows a due date, and payment must be received by that date to avoid a late fee. If you pay after the due date, Atlantic City Electric will charge a late fee on your next bill. The amount of the late fee is set by the New Jersey Board of Public Utilities and is shown in your account or on your bill.

If you are having trouble paying your bill, contact Atlantic City Electric before the due date to discuss your options. They may offer a payment plan, budget billing, or information about information programs. Waiting until after the due date has passed makes it harder to avoid fees.

Payment Methods and Fees

Payment Method	Processing Time	Fee
Online (bank account)	1 business day	None
Online (debit or credit card)	1 business day	Small fee applies
Automatic payment (bank account)	1 business day	None
Phone (bank account or card)	1 business day	Varies by method
Mail (check or money order)	10+ business days	None
In person (cash, check, or money order)	Same day or next day	None

Frequently Asked Questions

Can I pay a bill that is already past due?

Yes, you can pay a past-due bill anytime through any payment method. However, a late fee will have already been added to your account. Paying the past-due amount stops the bill from going to collections, but it does not remove the late fee. Contact Atlantic City Electric if you want to discuss the fee or set up a payment plan.

What if I pay online but the payment does not show up in my account?

Online payments typically post within one business day. If more than one business day has passed and you do not see the payment, log into your account and look for a confirmation number from when you made the payment. Call 1-800-228-0662 with that number and your account number so they can locate the payment and confirm it was received.

Can I change my automatic payment date if my due date changes?

Yes, you can update your automatic payment date anytime through your online account. Log in, find the automatic payment settings, and change the date. The new date will take effect on your next scheduled payment. If you need to skip a payment, you can pause automatic payments for one month and resume them later.

Is there a fee for paying by credit card?

Yes, Atlantic City Electric charges a fee when you pay with a credit or debit card, whether online or by phone. Paying from a checking or savings account has no fee. The card fee is shown before you confirm the payment, so you can choose a different payment method if you prefer.

What if I want to pay more than my current bill amount?

You can pay any amount you choose online or by phone. If you pay more than what is due, the extra amount becomes a credit on your account and will be applied to your next bill. Some customers do this to build up a credit balance before winter or summer when bills are higher.