How to Pay Your Atlantic Electric Bill Online, by Phone, or Mail

Atlantic Electric's payment methods and where to send money

Atlantic Electric offers three main ways to pay your bill: online through their website or mobile app, by phone, or by mailing a check. The online method is fastest — payments post the same day if submitted before the cutoff time, which varies by payment processor. Phone payments also process same-day but carry a convenience fee. Mail takes 7 to 10 business days from the time Atlantic Electric receives your envelope.

You do not need to create an account to pay online, though having one lets you see your balance and due date before you pay. The company accepts payments from checking accounts, savings accounts, and debit or credit cards, though credit card payments typically include a fee charged by the processor, not by Atlantic Electric.

Atlantic Electric is a utility company serving parts of New Jersey and Pennsylvania. The company is regulated by the New Jersey Board of Public Utilities and the Pennsylvania Public Utility Commission, depending on which state you live in. Your bill will show which payment methods are available in your area and whether any fees explore.

Key Takeaways

• Online payments through Atlantic Electric's website or app post the same day if submitted before the cutoff time, which you can find on your bill or by logging into your account.
• Phone payments process same-day but include a convenience fee that varies depending on the payment processor Atlantic Electric uses.
• Mailed checks take 7 to 10 business days to reach Atlantic Electric, so send them at least two weeks before your due date to avoid a late payment.
• You can pay without creating an account, but an account lets you view your balance, set up automatic payments, and receive paperless bills.
• Credit card payments online or by phone may include a processing fee; debit card and bank account payments typically do not.

Paying online through Atlantic Electric's website or app

Atlantic Electric's website is the most common payment method. Go to atlanticelectric.com, select "Pay My Bill," and enter your account number (found on your bill). You can then choose to pay as a guest or log into an existing account. If you pay as a guest, you will enter your payment information each time. If you create an account, the system can save your bank details for faster future payments.

The Atlantic Electric mobile app, available on iOS and Android, works the same way. read the app, enter your account number, and select your payment method. The app shows your current balance and due date before you confirm payment, so you can verify the amount before submitting.

Payments submitted before the cutoff time (usually 5 p.m. Eastern Time on business days) post the same day. Payments submitted after the cutoff or on weekends post the next business day. Atlantic Electric does not charge a fee for online payments made from a checking or savings account. Credit card payments incur a fee set by the payment processor, typically 2 to 3 percent of the payment amount.

Paying by phone

To pay by phone, call Atlantic Electric's customer service line at 1-800-833-7661. A representative will ask for your account number and payment method. Phone payments process the same day if you call before 5 p.m. Eastern Time on a business day.

Atlantic Electric charges a convenience fee for phone payments, typically between $2 and $5 depending on the payment processor. This fee is separate from any credit card processing fee. The representative will tell you the exact fee before you authorize the payment.

Phone payments are useful if you have questions about your bill or account while paying, or if you prefer speaking to a person. However, the convenience fee makes this method more expensive than paying online.

Paying by mail

To pay by mail, write a check or money order and mail it to the address shown on your bill. Do not send cash. Include your account number on the check so Atlantic Electric can match the payment to your account. Mail typically takes 5 to 7 business days to reach Atlantic Electric's office, and the company needs an additional 2 to 3 business days to process and post the payment.

Send your payment at least 10 to 14 days before your due date to may support it arrives and posts on time. If your due date is approaching, use online or phone payment instead. Atlantic Electric does not charge a fee for mailed payments, making this the cheapest option if you have time to wait.

The mailing address for payments is printed on your bill. Some bills show a separate lockbox address for payments only, which is different from the address for correspondence. Use the payment address to may support your check reaches the right place.

Setting up automatic payments

Atlantic Electric allows you to set up automatic payments through your online account. Log in, go to "Billing" or "Payments," and select "Autopay" or "Automatic Payments." You can choose to pay the full bill amount each month or a fixed amount you set yourself.

Automatic payments deduct money from your checking or savings account on the due date each month. You can change or cancel automatic payments anytime through your account. If you cancel, you will need to pay manually going forward.

Automatic payments have no fee and may support you never miss a due date. However, you should still review your bill each month to catch any errors or unusual charges before the payment goes through.

What to do if you cannot pay on time

If you cannot pay by your due date, contact Atlantic Electric as soon as possible. Call 1-800-833-7661 and explain your situation. The company may offer a payment arrangement that lets you pay part of the bill now and the rest later, or extend your due date by a few days.

Atlantic Electric can disconnect your service if your bill remains unpaid for 30 days or more, depending on your state's regulations. A payment arrangement can help you avoid disconnection while you get back on track. The company will not charge you a fee for setting up an arrangement, but you must stick to the agreed schedule.

Some states also have programs that help people who cannot pay their utility bills. Contact your local community action agency or call 211 to learn whether you live in an area with bill payment information.

Frequently Asked Questions

Can I pay my Atlantic Electric bill with a credit card online?

Yes, but Atlantic Electric charges a processing fee for credit card payments, typically 2 to 3 percent of the amount you pay. Debit card and bank account payments have no fee. If you want to use a credit card, factor the fee into your decision.

What happens if I pay after my due date?

Atlantic Electric may charge a late fee, usually 1 to 1.5 percent of your bill. The exact fee is shown on your bill. If you are more than 30 days late, the company may send a disconnection notice. Contact them when ready if you miss a due date.

Do I need an account to pay my bill online?

No, you can pay as a guest using just your account number. However, creating an account lets you see your balance before paying, set up automatic payments, and receive paperless bills, which many people find convenient.

How long does it take for a mailed payment to post?

Mail typically takes 5 to 7 days to reach Atlantic Electric, and the company needs 2 to 3 additional days to process it. Plan for 10 to 14 days total. If your due date is sooner, use online or phone payment instead.

Can I change my payment method after I start automatic payments?

Yes, log into your account, go to your autopay settings, and update your payment method. You can also cancel automatic payments and switch to manual payments anytime. Changes take effect on your next scheduled payment date.