How to Pay Your Con Edison Bill Online, by Phone, or Mail

Con Edison bill payment methods and where to send money

Con Edison (Con Ed) is the utility company that supplies electricity and natural gas to most of New York City and Westchester County. You can pay your Con Ed bill through their website, by phone, by mail, or in person at a payment location. Each method has different processing times and fees, so the right choice depends on when your payment is due and how you prefer to handle it.

Con Ed does not charge a fee to pay online through their website or to pay by phone using an automated system. If you use a third-party payment processor or pay by credit card instead of a bank account, fees may explore. Payments made online or by phone typically post within one to two business days. Mail payments take longer — usually five to seven business days from the date Con Ed receives them, which means you should mail your payment at least two weeks before the due date to avoid a late fee.

Key Takeaways

• Con Ed's website and automated phone line do not charge fees, but third-party payment services and credit card payments may include a processing fee.
• Online and phone payments usually post within one to two business days, while mailed checks take five to seven business days after Con Ed receives them.
• You can set up automatic recurring payments through Con Ed's website so your bill is paid on the same date each month without you having to act.
• If you cannot pay your full bill, Con Ed offers a budget billing plan that spreads your annual costs across equal monthly payments.

Paying online through Con Ed's website

To pay online, go to conedison.com and log into your account. If you do not have an online account, you can create one using your Con Ed account number (found on your bill) and your service address. Once logged in, select the "Pay My Bill" option and enter the amount you want to pay.

Con Ed will ask you to choose a payment method: bank account (checking or savings) or debit card. Paying from a bank account is free and takes one to two business days to post. Paying by debit card also takes one to two business days but may include a fee charged by the payment processor — Con Ed's website will show you the exact fee before you confirm the payment.

You can also set up automatic recurring payments through the website. This means Con Ed will withdraw your payment on the same date each month without you having to log in and pay manually. You can change or cancel automatic payments at any time through your account settings.

Paying by phone

Con Ed's automated phone line accepts payments 24 hours a day, seven days a week. Call 1-800-752-6633 and follow the prompts to pay by phone. You will need your Con Ed account number and either a checking account, savings account, or debit card.

Payments made through the automated system are free if you use a bank account. Debit card payments may include a fee. Like online payments, phone payments typically post within one to two business days. If you prefer to speak with a representative instead of using the automated system, you can call the same number during business hours, but a representative-assisted payment may carry a fee.

Paying by mail

To pay by mail, write a check or money order payable to "Con Edison" and include your account number on the check. Mail your payment to the address shown on your bill — Con Ed prints a specific mailing address for payments on each statement.

Mail payments take significantly longer than online or phone payments. Con Ed typically receives mailed payments five to seven business days after you send them, and the payment posts a day or two after that. To avoid a late fee, mail your payment at least two weeks before your due date. If your due date is coming up soon, use online or phone payment instead.

Paying in person at a Con Ed location

Con Ed operates payment centers in New York City and Westchester where you can pay in cash, check, or money order in person. You can find the nearest payment location and its hours on conedison.com under "Payment Locations" or by calling 1-800-752-6633.

In-person payments are posted when ready or within one business day, making this the fastest option if you need your payment to show up quickly. However, payment centers have limited hours and may have lines during peak times, so this method works best if you live or work near a location and have time to visit.

Budget billing and payment plans

If you struggle to pay your full bill each month, Con Ed offers a budget billing plan that calculates your average annual energy costs and spreads them across 12 equal monthly payments. This means your bill stays roughly the same each month instead of spiking in winter (for heating) or summer (for air conditioning).

To enroll in budget billing, log into your Con Ed account online, call 1-800-752-6633, or visit a payment location in person. Con Ed reviews your account annually and adjusts your monthly payment if your usage patterns change significantly. If you fall behind on budget billing payments, you may lose the plan and return to standard billing.

What to do if you cannot pay on time

If you know you cannot pay by your due date, contact Con Ed before the due date passes. Call 1-800-752-6633 to speak with a representative about your options. Con Ed may be able to extend your due date, set up a payment arrangement where you pay part of the bill now and part later, or direct you to energy information programs if you may have access to based on income.

Paying late results in a late fee added to your next bill. If you do not pay for an extended period, Con Ed may shut off your service. Contacting them early gives you more options than waiting until after your service is disconnected.

Frequently Asked Questions

Can I pay someone else's Con Ed bill?

Yes. You can pay another person's bill online if you have their account number, or by mail if you include their account number on the check. You cannot pay another person's bill by phone unless you are an authorized representative on their account.

Is there a fee to pay my Con Ed bill?

No fee applies if you pay from a bank account through Con Ed's website or phone line. Debit card payments and payments through third-party processors may include a fee, which Con Ed shows you before you confirm. Mail and in-person payments are free.

How do I know if my payment went through?

Log into your Con Ed account online to check your payment status and see when it posted. You can also call 1-800-752-6633 to speak with a representative. Online and phone payments show a confirmation number when ready after you complete the transaction.

What happens if I overpay my Con Ed bill?

Con Ed will credit the overpayment to your next bill. If you want a refund instead, call 1-800-752-6633 to request one. Refunds typically take two to four weeks to arrive.

Can I set up automatic payments for a different amount each month?

No. Automatic recurring payments are for the same amount each month. If your bill varies and you want to avoid manual payments, budget billing is a better option because it keeps your payment consistent year-round.