How to Pay Your Con Edison Bill Online

Con Edison's Online Payment Options

Con Edison (the electric and gas utility serving New York City and Westchester County) lets you pay your bill through their website or mobile app without calling or mailing a check. You can pay a full balance, a partial amount, or set up a one-time payment in a few minutes using a bank account or debit card.

The fastest way is through ConEd.com, where you log in with your account number and password. If you do not have an online account yet, you will need to create one first using your Con Edison account number (found on your bill) and your service address.

Con Edison also offers Budget Billing, which spreads your annual costs into equal monthly payments, and AutoPay, which withdraws your payment automatically on a date you choose. Both reduce the chance you will miss a due date.

Key Takeaways

• You can pay online at ConEd.com or through the Con Edison mobile app using a bank account or debit card.
• One-time payments usually post within one business day, though payments made after 5 p.m. may not process until the next day.
• AutoPay withdraws your payment automatically each month and requires you to set it up once in your online account.
• Budget Billing spreads your yearly costs into equal monthly charges, which you can enroll in through your online account or by phone.
• If you pay by mail, Con Edison recommends sending your check at least 10 days before the due date to allow time for processing.

Setting Up Your Con Edison Online Account

Before you can pay online, you need to register at ConEd.com. Go to the Con Edison website and select "Register" or "Create Account." You will need your Con Edison account number (an 8-digit number on your bill), your service address, and your zip code.

Con Edison will send a confirmation email to the address you provide. Click the link in that email to set up your account. Once activated, you can log in and see your current balance, past bills, and payment history.

If you already have an online account but forgot your password, use the "Forgot Password" link on the login page. Con Edison will send a reset link to your email. If you cannot access the email address you registered with, call Con Edison at 1-800-752-6633 to update your contact information.

Making a One-Time Payment

Log into your Con Edison account at ConEd.com and select "Pay Now" or "Make a Payment." Enter the amount you want to pay (the full balance appears by default, but you can change it). Choose your payment method: bank account (ACH transfer) or debit card.

If you pay by bank account, Con Edison charges no fee. If you pay by debit card, there is a fee (the amount varies and Con Edison will show it before you confirm). The payment screen will display the fee clearly so you can decide whether to proceed.

After you submit, Con Edison shows a confirmation number. Save or print this number for your records. Payments made before 5 p.m. on a business day usually post within one business day. Payments made after 5 p.m. or on weekends may not process until the next business day.

Setting Up AutoPay for Automatic Monthly Payments

AutoPay withdraws your bill amount automatically each month on a date you choose, so you do not have to remember to pay. Log into your Con Edison account, go to "Billing & Payment," and select "AutoPay." Choose whether you want to pay your full bill or a fixed amount each month.

Select your payment method (bank account or debit card) and the day of the month you want the payment to come out. Con Edison recommends choosing a date after your bill arrives so the amount is correct. Once you confirm, AutoPay is active and will run each month until you cancel it.

You can change your AutoPay amount, payment date, or payment method anytime by logging back into your account. If you need to pause AutoPay for a month, you can turn it off temporarily and turn it back on later. To cancel AutoPay entirely, go to the same AutoPay settings page and select "Cancel AutoPay."

Understanding Budget Billing

Budget Billing spreads your yearly energy costs into 12 equal monthly payments instead of higher bills in winter (heating) and summer (air conditioning). This makes it easier to budget because your payment stays the same each month.

Con Edison recalculates your Budget Billing amount once a year, usually in the fall, based on your actual usage over the past 12 months. If you use more energy than expected, your monthly payment may go up. If you use less, it may go down.

You can enroll in Budget Billing through your online account under "Billing & Payment," or by calling Con Edison at 1-800-752-6633. There is no fee to join. You can cancel Budget Billing anytime, though Con Edison may ask you to pay any balance owed in full when you leave the program.

Paying Through the Con Edison Mobile App

Con Edison offers a mobile app for iPhone and Android that lets you pay your bill from your phone. read the app from the Apple App Store or Google Play Store, then log in with the same username and password you use at ConEd.com.

Once logged in, tap "Pay Bill" and follow the same steps as the website: enter your payment amount, choose your payment method, and confirm. The app shows your account balance, due date, and payment history, so you can check your account status anytime.

Payments made through the app post on the same schedule as website payments. If you have trouble logging in or making a payment through the app, try the website instead, or call Con Edison customer service at 1-800-752-6633.

What Happens If You Miss a Payment

If your payment is not received by the due date on your bill, Con Edison will send you a late notice. Your account will accrue a late fee, and your service may be at risk of disconnection if the balance remains unpaid for 30 days or more.

If you miss a payment, pay as soon as you can through any method (online, phone, mail, or in person at a Con Edison payment location). Paying when ready stops additional late fees from building up and reduces the chance of service interruption.

If you are having trouble paying your bill, Con Edison offers payment plans and hardship programs. Call 1-800-752-6633 to discuss your situation with a representative who can explain your options.

Frequently Asked Questions

Is there a fee to pay my Con Edison bill online?

There is no fee if you pay by bank account (ACH transfer). If you pay by debit card, Con Edison charges a fee that varies based on your payment amount. The fee appears on the payment screen before you confirm, so you can see the total cost.

How long does it take for my online payment to show up?

Payments made before 5 p.m. on a business day usually post within one business day. Payments made after 5 p.m. or on weekends may not process until the next business day. Con Edison will show you a confirmation number when ready after you submit.

Can I pay someone else's Con Edison bill online?

You can pay a bill if you have the account number and access to the online account. If the account is not in your name, you will need the account holder's permission to register. Call Con Edison at 1-800-752-6633 if you need help paying an account you are not the primary holder of.

What should I do if my online payment fails?

If a payment fails, Con Edison will show an error message explaining why (usually insufficient funds or an incorrect card number). Try again with a different payment method, or call 1-800-752-6633 to pay over the phone. Do not assume the payment went through if you did not receive a confirmation number.

Can I change my AutoPay payment date?

Yes. Log into your Con Edison account, go to "Billing & Payment," select "AutoPay," and choose a new payment date. The change takes effect on your next scheduled payment. If you need to change the date before your next payment, call Con Edison at 1-800-752-6633.