How to Pay Your Delmarva Power Bill Online and by Mail

Paying Your Delmarva Power Bill

Delmarva Power serves customers in Delaware, Maryland, and Virginia. You can pay your bill through their website, by phone, by mail, or in person at a payment center. The fastest way is online through your account on the Delmarva Power website — you can set it up in a few minutes and pay when ready, or schedule a payment for a future date at no charge.

Your bill arrives monthly and shows what you owe, when it is due, and all the ways to pay. If you have not received a bill or cannot find your account number, you can look it up on the Delmarva Power website using your service address or phone number.

Key Takeaways

• You can pay online through Delmarva Power's website without a fee, and you can schedule payments in advance or pay when ready.
• Phone payments are available 24/7 by calling the number on your bill, and you will need your account number and a debit card or bank account.
• Mail payments should be sent to the address on your bill, and checks or money orders typically take 7 to 10 business days to reach and post.
• In-person payments at authorized payment centers do not charge a fee, but locations and hours vary by area.
• Late payments may result in a late fee and suspension of service if the bill remains unpaid for 30 days or more.

Paying Online Through Your Delmarva Power Account

Go to the Delmarva Power website and sign in to your account. If you do not have an online account, you can create one by entering your service address and account number (found on your bill). Once you are signed in, look for the "Pay My Bill" or "Make a Payment" option, usually visible on the account dashboard.

You will be asked to enter the amount you want to pay and choose a payment date. You can pay today or pick a date up to 30 days in the future. Delmarva Power accepts payments from a checking or savings account (ACH transfer) at no charge. The payment will show in your account when ready, though it may take one to two business days to post to your bill.

If you want to pay the same amount every month on the same date, you can set up automatic recurring payments through your online account. You can change or stop automatic payments at any time.

Paying by Phone

Call the phone number on your bill to reach Delmarva Power's automated payment line. This service is open 24 hours a day, 7 days a week. Have your account number and a debit card or bank account information ready. You will enter your account number, confirm the amount due, and provide your payment method.

Phone payments are processed when ready and do not charge a fee. If you prefer to speak with a representative instead of using the automated system, you can call during business hours (usually 7 a.m. to 7 p.m. Monday through Friday) and ask to be transferred to a customer service agent.

Paying by Mail

Write a check or money order for the amount shown on your bill. Do not send cash. Write your account number on the check or money order. Include the payment stub from your bill if you have it — this helps Delmarva Power match the payment to your account quickly.

Mail your payment to the address printed on your bill. Payments sent by mail typically take 7 to 10 business days to arrive and be posted to your account. If your payment is due soon, mail is not the fastest option — use online or phone payment instead. Keep a record of the check number or money order receipt in case you need to track the payment later.

Paying in Person at a Payment Center

Delmarva Power has authorized payment centers in Delaware, Maryland, and Virginia where you can pay in person with cash, check, or debit card. Payment centers do not charge a fee. Locations and hours vary, so check the Delmarva Power website or call customer service to find the center nearest you and confirm its hours before you go.

Bring your account number or bill with you. Payment is processed on the spot, and you will receive a receipt. This is a good option if you prefer to pay with cash or if you need the payment posted when ready.

What Happens If You Miss a Payment

If your bill is not paid by the due date shown on your bill, Delmarva Power will charge a late fee. The amount of the late fee varies and is shown on your bill. If your account remains unpaid for 30 days or more after the due date, Delmarva Power may suspend your service without further notice.

If you cannot pay your full bill by the due date, contact Delmarva Power as soon as possible. They may be able to work out a payment plan or connect you with programs that help with utility bills. The sooner you reach out, the more options you may have.

Setting Up Automatic Payments

Automatic payments save time and help you avoid late fees by paying the same amount on the same day each month. You can set this up through your online account or by calling customer service. You choose the payment date (for example, the 15th of each month) and the amount.

Delmarva Power will withdraw the payment from your bank account automatically each month. You can change the amount or payment date, or stop automatic payments, at any time through your online account or by calling. If your bill amount changes significantly, you may want to adjust your automatic payment to match.

Frequently Asked Questions

Is there a fee to pay my Delmarva Power bill online?

No. Delmarva Power does not charge a fee for online payments made through their website using a bank account (ACH transfer). Phone and in-person payments at authorized centers are also free. Some third-party payment services may charge a fee, so pay through Delmarva Power's official website or phone line to avoid extra charges.

How long does it take for my payment to show up?

Online and phone payments are processed when ready and show in your account right away, though they may take one to two business days to post to your bill. Mail payments take 7 to 10 business days. In-person payments at a payment center are posted the same day.

Can I pay someone else's Delmarva Power bill?

Yes. You can pay another person's bill if you have their account number. Pay online through the Delmarva Power website, by phone, or by mail using their account number. You do not need to be the account holder to make a payment.

What should I do if I cannot pay my full bill?

Contact Delmarva Power customer service as soon as possible. They may offer a payment plan that lets you pay part of the bill now and the rest later, or they may direct you to programs that help with utility bills. Reaching out before the due date gives you more options than waiting until after the bill is late.

Can I change my automatic payment date or amount?

Yes. Log into your online account and update your automatic payment settings, or call customer service. You can change the payment date, the amount, or stop automatic payments entirely. Changes usually take effect within one to two business days.