How to Pay Your Entergy Louisiana Electric Bill

Entergy Louisiana's bill payment methods and where to send your money

Entergy Louisiana operates as a regulated utility serving customers across Louisiana. You can pay your bill online through their website, by phone, by mail, or in person at authorized payment locations. The method you choose depends on how quickly you need the payment processed and whether you want to set up automatic payments.

Entergy Louisiana does not charge a fee for most payment methods, but some third-party payment processors may add a convenience fee if you pay through their platform. Before you pay, check whether the fee applies — it will be shown before you confirm the transaction.

Key Takeaways

• You can pay online at entergy.com, by phone at 1-800-9ENERGY (1-800-936-3749), by mail, or at authorized payment locations without a fee from Entergy.
• Online and phone payments typically post within one business day, while mailed payments take seven to ten business days to reach Entergy's processing center.
• Setting up automatic payments through your bank account or debit card prevents late payments and requires you to authorize the recurring charge only once.
• If you pay by mail, send your check or money order to the address printed on your bill — do not send payment to Entergy's corporate office.
• Third-party payment websites may charge a fee even though Entergy itself does not, so confirm the total cost before completing the transaction.

Paying online through Entergy's website

The fastest way to pay is through entergy.com. Log in with your account number and password, or create an account if you do not have one. You will need your bill amount and a payment method — debit card, credit card, or bank account.

Online payments post to your account within one business day. If you pay before the due date shown on your bill, no late fee will be added. Entergy does not charge a fee for online payments made directly through their website.

You can also view your payment history, set up automatic payments, and read past bills through the same login. This is useful if you need to confirm that a payment went through or if you want to check your balance before paying.

Paying by phone

Call Entergy Louisiana at 1-800-9ENERGY (1-800-936-3749) to pay by phone. A representative will ask for your account number, the amount you want to pay, and your payment method. Phone payments also post within one business day and carry no fee from Entergy.

Phone payments are useful if you do not have internet access or prefer to speak with someone. The call center is open during business hours, and wait times vary depending on the time of day and season. During summer months when demand is high, wait times may be longer.

Paying by mail

Write a check or money order for the amount shown on your bill. Include your account number on the check. Mail it to the payment address printed on your bill — this address changes depending on which Entergy Louisiana office serves your area.

Mailed payments take seven to ten business days to arrive at Entergy's processing center. To avoid a late fee, mail your payment at least ten days before the due date. If you are close to the due date, use online or phone payment instead.

Do not mail cash. If your check is lost in the mail, you will need to contact Entergy to report it and request a stop payment so you can send another check.

Automatic payments from your bank account

Set up automatic payments through entergy.com or by calling 1-800-9ENERGY. You authorize Entergy to withdraw a fixed amount from your checking or savings account on the same day each month. This prevents missed payments and late fees.

You can choose a fixed amount or authorize Entergy to charge the full bill amount each month. If you choose the full bill amount, your payment will vary month to month based on your usage. You can change or cancel automatic payments at any time through your online account or by calling customer service.

Automatic payments from a bank account carry no fee. If you set up automatic payments using a credit card instead, some third-party processors may charge a convenience fee — confirm this before authorizing the charge.

Payment locations and authorized retailers

Entergy Louisiana maintains authorized payment locations in many communities where you can pay in person with cash, check, or debit card. These locations include some utility payment centers and retail partners. Check entergy.com or call 1-800-9ENERGY to find the nearest location to you.

Payment centers typically process your payment on the same day, so your account is updated quickly. Hours vary by location, so call ahead or check online before you visit.

What to do if you cannot pay your full bill

If you are having trouble paying your bill, contact Entergy Louisiana before the due date. They offer payment plans that spread your balance over several months, which may lower your monthly payment. You may also be may be able to access for information programs if your household income is below a certain level.

Entergy also has a policy against disconnecting service during winter months in Louisiana, though this does not mean you can skip payments indefinitely. The sooner you contact them, the more options you have.

Frequently Asked Questions

Does Entergy charge a fee to pay my bill online?

No. Entergy does not charge a fee for payments made directly through entergy.com, by phone, or by mail. However, if you use a third-party payment website or app, that service may charge a convenience fee. Always confirm the total cost before you complete the payment.

How long does it take for my payment to show up on my account?

Online and phone payments post within one business day. Mailed payments take seven to ten business days. If you are paying close to your due date, use online or phone payment to avoid a late fee.

Can I pay someone else's Entergy bill?

Yes. You can pay online or by phone using the account number of the bill you want to pay. You do not need to be the account holder. Have the account number ready before you start the payment process.

What happens if I pay late?

A late fee is added to your bill if payment is not received by the due date shown on your bill. The amount of the late fee is shown on your bill. If you are unable to pay by the due date, contact Entergy to discuss a payment plan before the important date.

Can I set up automatic payments and still pay extra some months?

Yes. You can set up automatic payments for your regular bill amount and then make additional payments online or by phone in months when you want to pay more. This is useful if you want to pay down your balance faster or if your bill varies seasonally.