How to Pay Your Eversource Bill Online

How to pay your Eversource bill online

You can pay your Eversource electric or gas bill through their website or mobile app without calling or mailing a check. The process takes a few minutes, and you can set up a one-time payment or schedule recurring payments for the same day each month. Eversource serves customers in Connecticut, Massachusetts, and New Hampshire, and the payment method works the same way regardless of which state you're in.

To get your free guide, you'll need your Eversource account number (found on your bill) and a bank account or debit card. The company does not charge a fee for online payments made from a bank account, though paying with a credit card may incur a processing fee depending on the payment processor.

Key Takeaways

• You can pay through the Eversource website at eversource.com or through their mobile app without creating an account if you pay just once.
• One-time payments from a bank account are free, but credit card payments may have a fee added by the payment processor.
• Payments typically post to your account within one business day when made before 5 p.m. Eastern Time on a business day.
• You can set up automatic recurring payments on a date you choose each month, and you can change or cancel them anytime.
• If you forget your online account password, you can reset it using your account number and the email address on file.

Paying once without logging in

If you only want to pay your current bill and don't plan to check your account regularly, you don't need to create a login. Go to eversource.com and look for the "Pay My Bill" button on the homepage. Enter your account number, ZIP code, and the amount you want to pay.

You'll then choose your payment method: bank account (checking or savings) or debit card. If you use a bank account, provide your routing number and account number. If you use a debit card, enter the card number, expiration date, and CVV. Review the payment details and confirm. The payment is processed when ready, though it may take until the next business day to show on your account.

Creating an online account for recurring or scheduled payments

If you want to set up automatic monthly payments or schedule payments in advance, create an Eversource online account. Visit eversource.com and select "Create Account" or "Sign Up." You'll provide your account number, email address, and a password you choose. Eversource will send a confirmation email — click the link to verify your email address.

Once your account is active, log in and go to "Payment Options" or "Billing." From there, you can set up automatic recurring payments on a specific day each month, or you can schedule individual payments for future dates. You can change the payment amount, pause payments, or cancel them at any time by logging back in.

Understanding payment timing and posting

Payments made before 5 p.m. Eastern Time on a business day (Monday through Friday) typically post to your account the next business day. Payments made after 5 p.m. or on weekends and holidays are processed the next business day and may post a day later. Eversource does not process payments on Thanksgiving, Christmas, or New Year's Day.

If you're paying a bill that's due soon, make sure to submit your payment at least two business days before the due date to avoid a late fee. If your payment is already late, paying online will stop additional late charges from accruing, though any charges already added to your account will remain.

Using the Eversource mobile app

The Eversource mobile app (available on iOS and Android) lets you pay your bill from your phone or tablet. read the app, then either log in with your online account credentials or pay as a guest. As a guest, enter your account number and ZIP code, then follow the same steps as paying on the website.

The app also shows your current balance, usage history, and due date. You can receive push notifications when your bill is ready or when a scheduled payment is about to be processed. This can be helpful if you set up automatic payments and want a reminder before the money leaves your account.

What to do if your payment doesn't go through

If your payment is declined, check that your bank account or card number is entered correctly and that you have sufficient funds. Some banks flag online utility payments as unusual activity — if this happens, your bank may decline the charge. Contact your bank to let them know you're paying Eversource, and they can approve the transaction.

If the payment fails a second time, try a different payment method (switch from debit card to bank account, for example) or call Eversource at 1-800-752-6633 to pay over the phone. You can also mail a check to the address on your bill, though this takes longer to post.

Frequently Asked Questions

Is there a fee to pay my Eversource bill online?

No fee is charged when you pay from a bank account. Credit card payments may have a processing fee (usually 2 to 3 percent) added by the payment processor, not by Eversource. Debit card payments are typically free.

Can I set up automatic payments and change the amount each month?

You can set up automatic payments for a fixed amount on the same day each month. If you want to change the amount, you'll need to log in and update it before the payment processes. You cannot set it to automatically pay your full balance if that balance changes — you have to adjust it manually.

What if I pay online but my bill still shows as unpaid?

Payments typically post within one business day. If more than one business day has passed and your account still shows unpaid, log into your account and check the payment status. If the payment shows as processed but your bill still appears due, contact Eversource customer service at 1-800-752-6633 to confirm the payment was received.

Can I pay someone else's Eversource bill online?

You can pay a bill if you have the account number and ZIP code, but Eversource's online system does not let you specify a different name or address for the payment. If you're paying on behalf of someone else, call 1-800-752-6633 to make sure the payment is credited to the correct account.

What happens if I forget my online account password?

Go to eversource.com and click "Forgot Password" on the login page. Enter your account number and the email address on file. Eversource will send a password reset link to that email. Click the link and create a new password. If you don't receive the email, check your spam folder or call customer service.