How to Pay Your Florida Power and Light Bill

The main ways to pay FPL

Florida Power and Light (FPL) gives you several ways to pay your bill each month. You can pay online through their website, by phone, through automatic bank transfers, by mail, or in person at a payment location. The method you choose depends on what works best for your schedule and how you prefer to handle money.

Most people use online payment because it is fast and you can do it any time of day. If you want the bill taken out automatically each month, you can set up autopay so you never have to think about it. If you prefer to pay by phone or mail, those options are always available too.

Key Takeaways

• You can pay FPL online at fpl.com, by phone at 1-800-226-3545, or through automatic bank transfers set up on your account.
• Online and phone payments usually post to your account within one business day, while mailed checks take longer depending on mail delivery time.
• Setting up autopay means your bill is paid automatically on the same date each month, and you can change or cancel it anytime.
• FPL accepts payments at authorized payment locations around Florida, and you can find the nearest one on their website.

Paying online through FPL's website

Go to fpl.com and look for the "Pay My Bill" button, usually near the top of the page. You will need your FPL account number, which appears on your bill. Click the button and follow the prompts to enter your account information and the amount you want to pay.

You can pay with a debit card, credit card, or bank account. If you use a debit or credit card, FPL charges a convenience fee (the amount varies). If you pay from your bank account, there is no fee. Once you submit your payment, you will see a confirmation number on the screen — write this down or take a screenshot. The payment usually shows up in your account within one business day.

Setting up automatic payments from your bank account

Autopay is the easiest way to make sure your bill gets paid on time every month without you having to do anything. On the FPL website, go to "Manage My Account" and select "Autopay." You will enter your bank account number and routing number, and choose the date each month when you want the payment to come out.

FPL will pull the full bill amount from your bank account on that date. If your bill changes from month to month (which it usually does), the payment amount changes too. You can log in anytime to pause autopay, change the payment date, or turn it off completely. There is no fee for autopay payments.

Paying by phone

Call FPL's payment line at 1-800-226-3545. A representative will ask for your account number and the amount you want to pay. You can pay with a debit card, credit card, or bank account over the phone. Like online payments, card payments have a convenience fee, but bank account payments do not.

The call is free, and the payment posts within one business day. Keep the confirmation number the representative gives you. If you have questions about your bill or your account, this is also a good time to ask, since you are already talking to someone.

Paying by mail

Write a check or money order for the amount shown on your bill. Do not send cash. On the check, write your FPL account number in the memo line so the payment gets matched to the right account. Mail it to the address printed on your bill — this address is for payments only, not for other correspondence.

Mail payments take longer to reach FPL than online or phone payments. Depending on where you live in Florida and how fast the mail moves, it can take five to ten business days for your check to arrive and be processed. If your bill is due soon, do not rely on mail — use online or phone payment instead.

Paying in person at a payment location

FPL has authorized payment locations throughout Florida where you can walk in and pay with cash, check, or debit card. These include some grocery stores, utility payment centers, and other retail locations. Go to fpl.com and use their payment location finder to enter your zip code and see what is near you.

Bring your bill or your account number. The person at the location will process your payment and give you a receipt. This is useful if you prefer to pay with cash or if you want a receipt in your hand right away. Payment locations have different hours, so check before you go.

What to do if you cannot pay the full bill

If you are having trouble paying your FPL bill, contact FPL directly before your bill is due. Call 1-800-226-3545 and explain your situation. FPL has programs that may help, such as budget billing (which spreads your payments evenly across the year) or payment plans that let you pay part of the bill now and the rest later.

The sooner you reach out, the more options you have. If you wait until after your bill is past due, FPL may charge a late fee or threaten to disconnect your service. Many communities also have local information programs that help people pay utility bills — you can search for these through 211.org or by calling 2-1-1.

Frequently Asked Questions

How do I know if my payment went through?

You will get a confirmation number right away when you pay online or by phone. Log into your FPL account a day or two later and check your payment history to see the payment listed. You can also call 1-800-226-3545 to confirm that a payment was received.

Can I pay someone else's FPL bill?

Yes, but you will need their account number. You can pay online, by phone, or by mail using their account number instead of your own. The payment will be applied to their account. If you want to set up ongoing payments for someone else, call FPL to discuss your options.

What happens if I pay late?

FPL charges a late fee if your payment arrives after the due date shown on your bill. The amount of the fee depends on your bill amount. If you are more than a certain number of days late, FPL may disconnect your service. If you know you will be late, call ahead to ask about payment plans or other options.

Is there a fee for paying online?

There is no fee if you pay from your bank account. If you use a credit or debit card, FPL charges a convenience fee that varies based on the payment amount. The fee is shown before you confirm the payment, so you know the total cost.

Can I change my autopay date?

Yes. Log into your FPL account, go to "Manage My Account," and select "Autopay." You can change the payment date, pause the payment for a month, or cancel autopay entirely. Changes take effect within a few business days.