How to Pay Your Florida Power & Light Bill Online and by Mail

Florida Power & Light's main payment methods

Florida Power & Light (FPL) lets you pay your bill online through their website, by phone, by mail, or in person at a payment center. The online method is the fastest — payments post the same day if you submit before 5 p.m. Eastern time on a business day. Phone payments also process same-day, though you'll speak to a representative and may wait on hold.

Mail payments take 7 to 10 business days to reach FPL's processing center, so send them early if your due date is near. In-person payments at an FPL office or authorized payment location post when ready, but you'll need to find a location near you and travel there during business hours.

FPL does not charge a fee for any of these methods. Third-party payment processors sometimes add fees, so check before you confirm a payment through an outside service.

Key Takeaways

• Pay online at fpl.com or by calling 1-800-226-3545 to have your payment post the same business day.
• Mail payments should arrive 7 to 10 business days before your due date to avoid a late fee.
• FPL does not charge fees for online, phone, or mail payments, but some third-party processors do.
• You can set up automatic payments from your bank account or credit card to pay the same amount on the same day each month.

Paying online through FPL's website

Go to fpl.com and look for the "Pay My Bill" button, usually near the top of the page. You'll need your account number, which appears on your bill, and either your zip code or the phone number associated with your account. FPL will ask you to create a login if you don't already have one.

Once you're logged in, select the amount you want to pay — you can pay the full balance, the minimum, or a custom amount. Choose your payment method: bank account (ACH transfer), debit card, or credit card. Bank account payments are free. Debit and credit card payments are also free when you pay through FPL's website directly, but some third-party bill pay services charge a convenience fee, so stick with fpl.com if you want to avoid that.

Review the payment date before you submit. If you pay before 5 p.m. Eastern time on a business day, the payment posts the same day. Payments submitted after 5 p.m. or on weekends and holidays post the next business day.

Paying by phone

Call FPL at 1-800-226-3545 to pay by phone. A representative will verify your account using your account number and zip code or phone number, then ask which payment method you'd like to use: bank account, debit card, or credit card. The call usually takes 5 to 10 minutes.

Phone payments are free and post the same business day if you call before 5 p.m. Eastern time. If you call after hours, your payment will post the next business day. FPL's phone lines are open Monday through Friday, 7 a.m. to 7 p.m. Eastern time, and Saturday 8 a.m. to 5 p.m. Eastern time. They are closed on Sundays and major holidays.

Paying by mail

Write a check or money order payable to "Florida Power & Light Company" and include your account number on the check. Mail it to the address printed on your bill — FPL has multiple processing centers, and using the address on your specific bill ensures it reaches the right place.

Mail your payment at least 10 business days before the due date to give it time to arrive and be processed. If your due date is fewer than 10 days away, use online or phone payment instead. Do not mail cash.

Setting up automatic payments

Automatic payments deduct the same amount from your bank account or card on the same day each month, so you never have to remember to pay. Log into your FPL account at fpl.com, go to "Billing & Payment," and select "Autopay." Choose your payment method and the day of the month you want the payment to come out.

You can change or cancel autopay anytime through your account. If your bill amount varies month to month, you can set up autopay to pay the full balance automatically instead of a fixed amount — FPL will deduct whatever you owe on the day you choose.

What to do if you can't pay the full amount

If you can't pay your full bill by the due date, contact FPL before the due date to discuss your options. You may be able to set up a payment plan that spreads the balance over several months, though FPL may charge a fee for this service. Some customers also have access to bill information programs through local nonprofits or government agencies, depending on your income and situation.

Paying even a partial amount by the due date can help you avoid a late fee. FPL typically adds a late fee if your payment is not received by the due date shown on your bill.

Frequently Asked Questions

What happens if I pay after the due date?

FPL adds a late fee to your account, usually around 1.5% of your bill balance. The late fee appears on your next bill. If you're more than 30 days late, FPL may disconnect your service, though they typically send a disconnection notice first.

Can I pay someone else's FPL bill?

Yes, if you have their account number. You can pay online at fpl.com or by phone at 1-800-226-3545 without logging into an account — just enter the account number when prompted. In person, bring the account number and the amount you want to pay to any FPL office or authorized payment location.

Is there a fee to pay with a credit card?

No fee when you pay directly through fpl.com. Some third-party bill pay services charge a convenience fee to pay FPL with a credit card, so check before you confirm the payment. Your bank's bill pay service may also charge a fee depending on your account type.

How do I know if my payment went through?

You'll receive a confirmation number when ready after you submit an online or phone payment. Log into your FPL account a few hours later to see the payment listed under "Payment History." For mail payments, allow 7 to 10 business days, then check your account online or call 1-800-226-3545 to confirm receipt.

Can I change my due date?

Yes. Log into your FPL account at fpl.com, go to "Billing & Payment," and select "Change Due Date." You can choose any day between the 1st and the 28th of the month. The change takes effect on your next bill.