How to Pay Your Florida Power & Light Bill

Ways to pay Florida Power & Light

Florida Power & Light (FPL) offers several ways to pay your bill: online through their website, by phone, by mail, in person at a payment center, or through automatic bank withdrawal. The method you choose depends on how quickly you need the payment processed and whether you want to set up recurring payments.

Online payment through FPL's website or mobile app is the fastest option for one-time payments and typically posts within one business day. Phone payments can be made by calling FPL's automated system or speaking with a representative. Mail and in-person payments take longer to process — mail payments may take 7 to 10 business days to reach FPL's processing center, while in-person payments at authorized payment centers are usually recorded when ready.

Automatic bank withdrawal, called Budget Billing or AutoPay, deducts your payment directly from your checking or savings account on a date you choose each month. This method prevents late payments and is available through FPL's website or by phone.

Key Takeaways

• Online and mobile app payments are processed within one business day and are the fastest way to pay if your bill is due soon.
• Automatic bank withdrawal prevents missed payments and allows you to choose the withdrawal date each month.
• Mail payments take 7 to 10 business days to process, so send them well before your due date to avoid late fees.
• In-person payments at FPL payment centers are recorded when ready and do not require a bank account or credit card.
• Phone payments can be made 24/7 through FPL's automated system or during business hours with a representative.

Paying online or through the FPL mobile app

To pay online, log into your FPL account at fpl.com or use the FPL mobile app (available on iOS and Android). You will need your account number, which appears on your bill. Enter the amount you want to pay and choose your payment date. FPL accepts payments from a checking or savings account at no charge, or from a credit or debit card for a small fee set by your card processor.

Online payments are typically posted to your account within one business day. If you pay before 11:59 p.m. Eastern Time on a business day, the payment usually posts the next day. Payments made on weekends or holidays are processed the next business day.

The FPL mobile app also allows you to view your bill, check your account balance, and report outages. You can save multiple payment methods in the app for faster checkout on future payments.

Setting up automatic payments from your bank account

Automatic payments deduct money from your bank account on a date you choose each month, usually between the 1st and the 28th. To set this up, log into your FPL account online, go to the payment settings section, and select AutoPay. You will need your checking or savings account number and routing number. FPL does not charge a fee for automatic bank account payments.

Once AutoPay is active, you can change the payment date or pause it at any time through your account. If your bill amount varies month to month, FPL will deduct the full amount due each billing cycle. You will receive a confirmation email each time a payment is processed.

If you want to cancel AutoPay, you can do so online or by calling FPL customer service. Cancellations take effect on your next billing cycle.

Paying by phone or mail

To pay by phone, call FPL's automated payment line at 1-800-226-3545. You can also speak with a representative during business hours. Phone payments from a bank account are free; credit or debit card payments incur a fee. Have your account number and payment method ready.

To pay by mail, write a check or money order payable to Florida Power & Light and include your account number on the check. Mail your payment to the address shown on your bill. Do not mail cash. Mail payments typically take 7 to 10 business days to reach FPL's processing center, so send your payment at least two weeks before your due date if you want to avoid a late fee.

Keep a record of your check number or money order receipt in case you need to track the payment later.

Paying in person at FPL payment centers

FPL has authorized payment centers throughout Florida where you can pay in cash, check, or debit card. Payments made in person are usually recorded on the same day. To find a payment center near you, visit fpl.com and search for "payment centers" or call FPL customer service.

Payment centers are typically located at retail stores, utility offices, and other community locations. Hours vary by location. Bring your account number and your bill or a form of identification. Some payment centers charge a small fee for cash payments; check with the specific location before you pay.

Late payments and reconnection fees

If your payment is not received by the due date shown on your bill, FPL will charge a late fee. The amount of the late fee depends on your bill amount and is shown in FPL's tariff schedule. After 30 days past due, FPL may disconnect your service. To restore service after disconnection, you must pay the full past-due balance plus a reconnection fee.

If you are having trouble paying your bill, FPL offers payment plans and hardship programs. Contact FPL customer service to discuss your options before your account becomes past due.

Frequently Asked Questions

How long does it take for an online payment to show up on my account?

Online payments typically post within one business day. If you pay before 11:59 p.m. Eastern Time on a weekday, it usually posts the next day. Payments made on weekends or holidays are processed the next business day.

Can I pay my FPL bill with a credit card?

Yes, but FPL charges a fee for credit card payments. The fee is set by your card processor and is shown before you complete the payment. Paying from a checking or savings account online or through AutoPay is free.

What happens if I pay after my due date?

FPL will charge a late fee if your payment is not received by the due date on your bill. After 30 days past due, FPL may disconnect your service. You can avoid late fees by setting up AutoPay or paying online a few days before your due date.

Can I change my AutoPay date if my billing cycle changes?

Yes. Log into your FPL account and update your AutoPay date in the payment settings section. Changes take effect on your next billing cycle. You can also call FPL customer service to make changes by phone.

Is there a fee to set up AutoPay?

No. FPL does not charge a fee to set up or use AutoPay when payments are drawn from a checking or savings account. You can cancel AutoPay at any time through your account or by calling customer service.