How to Pay Your FPL Electric Bill Online, by Phone, or Mail

FPL bill pay methods and where to set them up

Florida Power & Light (FPL) lets you pay your electric bill through their website, mobile app, by phone, automatic bank transfer, or by mail. The fastest way is online at FPL.com or through the FPL mobile app — both process payments the same day if you pay before 5 p.m. Eastern time on a business day. Phone payments and automatic transfers take the same day or next business day depending on your bank. Mailed checks typically take 7 to 10 business days to reach FPL's processing center.

You do not need to create an account to make a one-time payment, but setting up an account makes it easier to track your balance, see your usage, and set up automatic payments. FPL does not charge a fee for any of these payment methods.

Key Takeaways

• Online and mobile app payments made before 5 p.m. Eastern time on a business day post the same day; phone and bank transfer payments post the same day or next business day.
• FPL charges no fee for online, phone, automatic bank transfer, or mailed payments.
• You can set up automatic payments from your bank account or authorize FPL to charge a debit or credit card on a schedule you choose.
• Mailed payments should be sent to the address on your bill and take 7 to 10 business days to process.
• If you miss a payment, FPL typically allows 20 days before disconnection, but you should contact them when ready if you cannot pay on time.

Paying online or through the FPL mobile app

Go to FPL.com and select "Pay My Bill" or read the FPL mobile app from the Apple App Store or Google Play. You can pay as a guest without logging in — you will need your account number (found on your bill) and the amount you want to pay. Enter your payment method: debit card, credit card, or bank account. The payment posts when ready if submitted before 5 p.m. Eastern time on a business day.

If you create an account, you can save your payment methods, view your bill history, see your current balance, and check your daily usage. You can also schedule a payment for a future date through your account.

Setting up automatic payments from your bank account

Automatic payments deduct money from your checking or savings account on a date you choose each month. Log into your FPL account, go to "Billing & Payment," select "Automatic Payments," and choose "Bank Account" as your payment method. Enter your routing number and account number. You can set the payment for any day between the 1st and the 28th of each month.

FPL processes bank transfers the same day or next business day depending on when your bank processes outgoing transfers. If you need to stop or change an automatic payment, you can do so through your account at any time. FPL recommends stopping automatic payments at least three business days before the scheduled payment date if you want to cancel before money leaves your account.

Paying by phone or authorizing a card payment

Call FPL's automated payment line at 1-800-226-3545 to pay by phone with a debit or credit card. You will need your account number and card information. Payments made before 5 p.m. Eastern time on a business day post the same day or next business day. There is no fee for phone payments.

You can also authorize FPL to charge a debit or credit card automatically each month. Call the same number or set this up through your online account under "Automatic Payments" and select "Credit or Debit Card." Choose the day of the month you want to be charged.

Mailing a check or money order

Write your account number on the check or money order and mail it to the address printed on your bill. FPL's mailing address changes by region, so always use the address on your statement to avoid delays. Mail payments take 7 to 10 business days to process after FPL receives them, so send your payment early if your due date is approaching.

Include the payment stub from your bill if possible — it helps FPL match your payment to your account faster. If you do not have the stub, write your account number clearly on the check.

What happens if you miss a payment

FPL typically sends a past-due notice if your payment is not received by the due date. You usually have about 20 days after the due date before FPL disconnects your service, but this can vary. If you cannot pay your full bill on time, contact FPL when ready at 1-800-226-3545 to discuss your options. FPL may offer a payment plan or direct you to hardship programs if you may have access to.

If your service is disconnected, you will need to pay the full past-due amount plus a reconnection fee to restore power. Reconnection typically happens within one business day of payment during business hours.

Frequently Asked Questions

Does FPL charge a fee to pay my bill online?

No. FPL does not charge a fee for online payments, mobile app payments, phone payments, automatic bank transfers, or mailed checks. All payment methods are free.

Can I pay someone else's FPL bill?

Yes. You can pay online or by phone using the account number on their bill. You do not need to be the account holder. If you set up automatic payments for someone else's account, you will need their account number and authorization to charge your bank account or card.

What if I pay online but my payment does not show up?

Online payments made before 5 p.m. Eastern time on a business day post the same day. If you paid after 5 p.m. or on a weekend or holiday, it will post the next business day. Check your account the next business day to confirm. If it still does not appear, call FPL at 1-800-226-3545 with your confirmation number from the payment.

Can I change or cancel an automatic payment?

Yes. Log into your FPL account, go to "Automatic Payments," and edit or delete the payment. If you want to stop a payment before it processes, cancel at least three business days before the scheduled date. You can also call 1-800-226-3545 to make changes by phone.

What is FPL's mailing address for payments?

The mailing address is printed on your bill and varies by region. Always use the address on your statement to may support your payment reaches the correct processing center. Do not use an address from a previous bill, as FPL may change processing locations.