How to Pay Your FPL Electric Bill Online, by Phone, or Mail

How FPL bill payment works

FPL (Florida Power & Light) is the electric utility serving most of Florida's east coast and central regions. You can pay your bill through their website, mobile app, phone line, or by mail — each method has different timing and what you need to have ready. The fastest way is online through their website or app, where payment posts the same day if you pay before 5 p.m. Eastern time on a business day.

Your bill arrives monthly and shows your account number, the amount due, and the due date. FPL charges a late fee if payment does not arrive by the due date, so knowing your options ahead of time means you can pick the method that works for your schedule.

Key Takeaways

• Online payment through FPL's website or mobile app is the fastest method and posts the same day if submitted before 5 p.m. Eastern time on a business day.
• Phone payment through FPL's automated system or a representative takes a few minutes and requires your account number and a debit card or bank account.
• Mail payment takes 7 to 10 business days to reach FPL, so send it at least two weeks before your due date to avoid a late fee.
• FPL does not charge a fee for online or phone payments made directly through their system, but third-party payment services may charge a convenience fee.
• Setting up autopay through FPL's website removes the need to remember your due date each month.

Paying online through FPL's website or app

Go to fpl.com and log into your account, or read the FPL mobile app from your phone's app store. If you do not have an online account yet, you can create one by entering your account number (found on your bill) and your service address. Once logged in, select "Pay My Bill" or the payment option in the menu.

Enter the amount you want to pay — you can pay the full amount due, a partial payment, or more than the amount due. Choose your payment method: debit card, credit card, or bank account (checking or savings). If you use a bank account, you will need your routing number and account number. Review the payment details and confirm. The payment posts when ready if submitted before 5 p.m. Eastern time on a business day; payments after 5 p.m. or on weekends post the next business day.

The FPL app also shows your current balance, usage history, and due date in one place, so you can check your account status anytime without logging into the website.

Paying by phone

Call FPL's automated payment line at 1-800-226-3545 to pay without speaking to a representative. Have your account number and debit card or bank account information ready. The system will walk you through entering the amount, payment method, and confirmation. This method works 24 hours a day, 7 days a week, and the payment posts the same day if submitted before 5 p.m. Eastern time on a business day.

If you prefer to speak with a representative, call the same number and select the option to speak with someone. A representative can answer questions about your bill, discuss payment plans if you are behind, or process your payment over the phone. Representative hours vary, so you may wait longer during peak times.

Paying by mail

Write a check or money order payable to FPL and include your account number on the check. Mail it to the address shown on your bill — this address changes depending on which FPL payment processing center handles your account, so always use the address printed on your current bill, not an old one.

Mail payment takes 7 to 10 business days to arrive and be processed. To avoid a late fee, mail your payment at least two weeks before your due date. If you are mailing a payment close to the due date, consider paying online or by phone instead to may support it arrives on time. FPL does not charge a fee for mailed payments, but the U.S. Postal Service does not may provide delivery by a specific date.

Setting up automatic payments

Log into your FPL account online or through the app and look for the "Autopay" or "Automatic Payment" option. Choose whether you want to pay the full bill amount each month or a set dollar amount. Select your payment method (bank account or debit card) and the day of the month you want the payment to go through. FPL will deduct the payment automatically on that day each month.

Autopay removes the risk of forgetting your due date and incurring a late fee. You can change or cancel autopay anytime through your online account. If your bill amount changes significantly, you can adjust your autopay amount or switch back to manual payments.

What to do if you cannot pay by the due date

If you know you will miss your due date, contact FPL before the date arrives. Call 1-800-226-3545 and ask about a payment arrangement or extension. FPL may be able to extend your due date by a few days or set up a payment plan that breaks your bill into smaller amounts over several weeks. Having a documented arrangement in place can prevent a late fee from being added to your account.

If your bill is already past due, FPL may charge a late fee and threaten disconnection. Contact them when ready to discuss your options. Some customers may be referred to information programs if they are experiencing financial hardship, though these programs have specific requirements and are not available to all customers.

Payment methods comparison

Payment Method	When It Posts	Fee	Available Hours
Online (website or app)	Same day if before 5 p.m. ET on business day	None	24/7
Phone (automated)	Same day if before 5 p.m. ET on business day	None	24/7
Phone (representative)	Same day if before 5 p.m. ET on business day	None	Varies by time of day
Mail	7–10 business days	None	N/A
Third-party payment service	Varies	Usually $1–$5	Varies

Frequently Asked Questions

Does FPL charge a fee to pay my bill online?

No. FPL does not charge a fee when you pay through their website, app, or automated phone line. Some third-party payment services that accept FPL payments do charge a convenience fee, usually $1 to $5, so check before you confirm payment if you use a service other than FPL's own system.

What happens if I pay after my due date?

FPL charges a late fee, which is added to your next bill. The amount varies but is typically a percentage of your bill or a flat fee. If your payment is significantly late, FPL may also send a disconnection notice. Paying as soon as you realize you are late stops additional fees from accumulating.

Can I pay someone else's FPL bill?

You can pay an FPL bill online or by phone if you have the account number and know the amount due, but you cannot access the account details or set up autopay without account holder permission. If you want to pay regularly for someone else, ask them to add you as an authorized user on their account through their FPL online profile.

How long does it take to set up an online account?

Creating an FPL online account takes a few minutes. You will need your account number (on your bill), service address, and a valid email. Once you create the account, you can pay when ready. If you have trouble logging in, call FPL at 1-800-226-3545 for help.

What if my payment was rejected?

If your debit card or bank account payment is rejected, FPL will send you a notice explaining why — usually insufficient funds, an expired card, or incorrect account information. Log back into your account and try again with updated payment information, or call 1-800-226-3545 to troubleshoot. A rejected payment does not count as a late payment if you resubmit it before your due date.