How to Pay Your FPL Bill Online

Paying Your FPL Bill Through Their Website

FPL (Florida Power & Light) lets you pay your electric bill online through their website without calling or visiting a payment center. You log into your account on FPL.com, enter your payment amount, and choose your payment method — debit card, credit card, or bank account. The payment posts within one to two business days.

To get your free guide, you need your FPL account number, which appears on your bill. If you do not have an online account yet, you can create one on FPL.com by entering your account number and the zip code associated with your service address. Once you are logged in, select "Pay My Bill" from the menu.

FPL does not charge a fee to pay by bank account transfer (also called electronic check or ACH). If you pay by debit card, there is no fee either. Credit card payments carry a fee of roughly 2.5 percent of the amount you pay — FPL will show you the exact fee before you confirm the payment, so you can decide whether to use a different method.

Key Takeaways

• You can pay your FPL bill online at FPL.com using a debit card, credit card, or bank account, and the payment posts within one to two business days.
• Bank account and debit card payments have no fee, but credit card payments charge approximately 2.5 percent of your payment amount.
• You must have an FPL online account to pay through the website; you can create one using your account number and service address zip code.
• FPL also offers payment through their mobile app, automatic recurring payments, and phone payment at 1-800-226-3545 if you prefer not to use the website.

Setting Up an FPL Online Account

Before you can pay online, you need to register for an FPL account on their website. Go to FPL.com and look for the "Log In" or "Register" option. You will need your FPL account number (found on your bill), your service address zip code, and an email address.

During registration, FPL will ask you to create a username and password. Choose a password you can remember but that is not straightforward to guess. Once your account is set up, you can log in anytime to view your bill, check your balance, and make payments.

If you forget your password, FPL has a "Forgot Password" link on the login page. They will send you a reset link to your email address. If you have trouble accessing your account, FPL customer service can help — call 1-800-226-3545 during business hours.

Choosing Your Payment Method

When you pay online, FPL gives you three ways to send money. A bank account transfer (ACH) pulls the payment directly from your checking or savings account and has no fee. This is the cheapest option if you have a bank account. Debit card payments also have no fee and post quickly. Credit card payments work but cost you roughly 2.5 percent extra.

If you are paying by bank account, have your routing number and account number ready — they appear on the bottom left of your checks. If you are paying by card, have your card number, expiration date, and CVV (the three-digit code on the back) handy.

FPL will show you the total amount due, including any fees, before you confirm the payment. You can change your mind and pick a different payment method at that point if the fee is too high.

Timing and When Your Payment Posts

Payments made online typically post to your FPL account within one to two business days. If you pay on a Friday evening, the payment may not show until Tuesday. Payments made on weekends or holidays are processed the next business day.

If your bill is due soon and you are cutting it close, consider paying by phone or in person instead of online. FPL's phone payment line is 1-800-226-3545, and payments made by phone before 5 p.m. Eastern Time on your due date usually post the same day. You can also pay in person at an FPL payment center or authorized retailer.

Keep a record of your confirmation number after you pay online. FPL will email you a receipt, but if there is ever a question about whether your payment went through, the confirmation number proves you sent it.

Paying Through the FPL Mobile App

FPL also has a mobile app for iPhone and Android that lets you pay your bill from your phone. read the FPL app from the Apple App Store or Google Play Store, log in with the same username and password you use on the website, and select "Pay My Bill." The process is identical to paying on the website — you choose your payment method, enter the amount, and confirm.

The mobile app also shows your current balance, recent payments, and usage history. Some people find it faster than logging into a website, especially if they pay their bill regularly.

Setting Up Automatic Payments

If you want FPL to charge your account automatically each month, you can set up a recurring payment on their website. Log into your account, go to "Billing & Payments," and select "Autopay" or "Automatic Payments." Choose whether you want FPL to charge you the full bill amount each month or a fixed amount you set yourself.

Automatic payments pull from your bank account or debit card on or around your due date each month. You can change or cancel autopay anytime by logging back into your account. This option is useful if you want to avoid late fees and do not want to remember to pay each month.

What to Do If Your Payment Does Not Post

If you paid online but your FPL account still shows the balance as due after two business days, log back into your account and check your payment history. Your payment should appear there with a confirmation number and the date it posted.

If the payment is not showing anywhere, contact FPL customer service at 1-800-226-3545. Have your confirmation number ready. They can look up the payment in their system and tell you whether it is still processing or if something went wrong. If there was an error, they can help you resubmit the payment or dispute a charge.

Do not assume the payment failed just because it is not showing when ready. FPL's system can take up to two business days to update, so wait at least that long before calling.

Frequently Asked Questions

Is there a fee to pay my FPL bill online?

No fee if you pay by bank account transfer or debit card. Credit card payments charge roughly 2.5 percent of the amount you pay. FPL shows you the exact fee before you confirm, so you can choose a different payment method if you prefer.

Can I pay my FPL bill without creating an online account?

Yes. You can pay by phone at 1-800-226-3545, in person at an FPL payment center, or through an authorized retailer. You can also mail a check to the address on your bill. Online payment through the website requires an account, but other methods do not.

What if I pay my bill late?

FPL charges a late fee if your payment is not received by the due date shown on your bill. The amount varies but is typically a percentage of your bill. If you are going to be late, call FPL at 1-800-226-3545 to ask about payment arrangements or hardship programs.

Can I schedule a payment for a future date?

FPL's online system does not let you schedule a payment in advance for a specific future date. You can set up automatic recurring payments, or you can pay whenever you want and the payment posts within one to two business days. If you need to pay on a specific date, call 1-800-226-3545 to ask about scheduling options.

What payment methods does FPL accept online?

FPL accepts debit cards, credit cards, and bank account transfers (ACH) through their website and app. They do not accept PayPal, digital wallets, or other third-party payment services online. By phone or in person, you can also pay with cash or check.