How to Pay Your Hackensack Meridian Health Bill Online

Where to find your bill payment page

Hackensack Meridian Health's online bill pay system is located at hackensackmeridianhealth.org/en/pay-bill. You can reach it directly through your web browser on any device — computer, tablet, or phone. The page lets you view statements, make one-time payments, and set up automatic recurring payments if you choose.

Before you start, have your patient account number ready. You'll find it on your paper bill or in any correspondence from Hackensack Meridian Health. If you don't have your account number, you can look it up using your date of birth and the phone number associated with your account.

Key Takeaways

• The bill pay portal at hackensackmeridianhealth.org/en/pay-bill accepts payments by debit card, credit card, and electronic bank transfer.
• You need your patient account number to log in, which appears on your bill or can be looked up using your date of birth and phone number.
• One-time payments typically process within one to two business days, while automatic recurring payments deduct on the date you select each month.
• The system shows your full balance, recent charges, and payment history so you can see exactly what you're paying for.

Payment methods accepted on the portal

Hackensack Meridian Health accepts three main payment methods through their online system. You can pay with a debit card, credit card, or direct electronic bank transfer (also called ACH or eCheck). Each method processes at the same speed, though some may carry different fees depending on your card issuer or bank.

Credit card and debit card payments are processed when ready when you submit them, but the charge may take one to two business days to appear on your statement. Bank transfers typically clear within the same timeframe. The portal will show you a confirmation number right after you submit payment — save this for your records.

How to make a one-time payment

Log into the portal using your patient account number and password. If you don't have a password yet, you can create one on the login page using your account number and date of birth. Once logged in, select "Make a Payment" or "Pay Now" — the exact wording may vary slightly depending on your browser or device.

Enter the amount you want to pay. The portal will show your current balance, so you can choose to pay the full amount, a partial payment, or a specific dollar figure. Select your payment method (card or bank account), enter the details, and review the confirmation screen before submitting. You'll receive a confirmation email with your transaction number and payment date.

Setting up automatic monthly payments

If you have a recurring balance or prefer not to log in each month, you can set up automatic payments from the same portal. After logging in, look for an option labeled "Automatic Payments," "Recurring Payments," or "Autopay." Select the amount you want to pay each month and the date the payment should process.

You can choose to pay your full statement balance automatically, a fixed dollar amount, or a minimum payment — whichever fits your situation. Once set up, the payment will deduct on your chosen date each month until you cancel it. You can change or stop automatic payments anytime by logging back into the portal and updating your preferences.

What to do if you can't access the portal

If you forget your password, use the "Forgot Password" link on the login page. You'll be asked to verify your identity using your account number and date of birth, then you can create a new password. If you don't remember your account number, the portal has a lookup tool that uses your date of birth and the phone number on file.

If the portal is down or you're having technical trouble, you can pay by phone or mail instead. Call Hackensack Meridian Health's billing department directly — the number is on your bill. You can also mail a check or money order to the address listed on your statement. Include your account number on any check or money order so the payment reaches the correct account.

Understanding your bill and payment history

Once you log into the portal, you can see your full billing history and recent charges. The system shows each service or procedure that was billed, the date of service, the amount charged, and what portion your insurance covered versus what you owe. This breakdown helps you spot any charges you don't recognize or want to question.

Your payment history appears on the same screen, showing every payment you've made, the date it processed, and the amount. If you've set up automatic payments, you'll see those listed as well. Keep this record for your own files — it's useful if you need to dispute a charge or verify payment later.

Frequently Asked Questions

Is there a fee to pay online?

Hackensack Meridian Health does not charge a fee to use their online bill pay portal. However, your credit card company or bank may charge a fee for processing a payment — this depends on your specific card or account, not on Hackensack Meridian Health's system.

How long does a payment take to show up?

One-time payments typically appear in your account within one to two business days. Automatic recurring payments process on the date you select and show up the same way. If a payment doesn't appear after two business days, log back in to confirm it was submitted, or call the billing department to check the status.

Can I pay a bill for someone else?

You can pay online only if you have the patient account number and login credentials. If you're paying for a family member or dependent, ask them for their account number, or contact Hackensack Meridian Health's billing department to discuss payment options for accounts you're authorized to pay.

What if I disagree with a charge on my bill?

Before paying, review the itemized charges on the portal to see what services were billed. If you see a charge you don't recognize or believe is wrong, contact Hackensack Meridian Health's billing department before making payment. They can explain the charge or investigate if there's an error.