How to Pay Your National Grid Revere Bill Online

National Grid Revere offers three ways to pay your bill online without calling or mailing a check

You can pay your National Grid Revere bill through the company's website, by phone, or through their mobile app. Each method connects to the same account system, so your payment posts the same day regardless of which you choose. You'll need your account number (found on your bill) and a bank account or debit card to complete payment.

National Grid Revere serves the Revere, Massachusetts area with electricity and gas service. The company processes online payments during business hours and on weekends, though payments submitted after 5 p.m. Eastern Time may not post until the next business day.

Key Takeaways

• You can pay online through the National Grid website, by phone at their customer service number, or through the National Grid mobile app.
• Online payments require your account number and either a bank account for ACH transfer or a debit or credit card.
• Payments submitted before 5 p.m. Eastern Time typically post the same day; after 5 p.m., they post the next business day.
• The National Grid website lets you set up automatic recurring payments so your bill is paid on the same date each month.
• If you cannot pay the full amount, contact National Grid directly to discuss payment plans or hardship programs.

Paying through the National Grid website

Go to the National Grid website and select "Pay My Bill" or "Billing" from the main menu. You will be asked to enter your account number, which appears on your paper bill or in any email from National Grid. If you have created an online account, you can log in instead and your account number will populate automatically.

Once logged in, select the amount you want to pay. You can pay the full bill amount, a partial payment, or a custom amount. Then choose your payment method: bank account (ACH transfer, which is free) or debit or credit card (which may carry a processing fee). Enter the payment details and confirm. The system will show you a confirmation number when ready.

If you want to avoid logging in each time, you can set up automatic payments through the website. Select "Autopay" or "Recurring Payment" and choose the date each month when you want the payment to be taken from your account. You can change or cancel automatic payments anytime by logging back in.

Paying by phone

Call National Grid's customer service line to pay by phone. The phone number is on your bill. Have your account number ready and either a bank account number or a debit or credit card number. The automated system will walk you through the payment steps and give you a confirmation number at the end.

Phone payments are processed the same way as online payments and post on the same timeline. If you reach a live representative instead of the automated system, they can also help you set up automatic payments or discuss payment options if you cannot pay the full amount.

Paying through the National Grid mobile app

read the National Grid mobile app from the Apple App Store or Google Play Store. Open the app and log in with your account number or existing online account credentials. Tap "Pay Bill" or "Make a Payment" and follow the same steps as the website: enter the amount, select your payment method, and confirm.

The mobile app shows the same confirmation number and payment history as the website. You can also view your current bill, usage history, and account details through the app. Automatic payments can be set up and managed through the app as well.

What happens after you submit payment

Once you submit payment, you receive a confirmation number on screen. Write this number down or take a screenshot. The confirmation number is your proof that the payment was submitted and can help you track it if there are questions later.

Payments submitted before 5 p.m. Eastern Time on a business day typically post to your account the same day. Payments submitted after 5 p.m. or on weekends post the next business day. National Grid does not process payments on federal holidays, so payments submitted on or around those dates may take longer to post.

Your bill will show "Payment Received" once the money reaches National Grid's account. If you set up automatic payments, you will see the recurring charge on your bank statement or credit card statement on the date you selected each month.

Payment methods and fees

National Grid accepts ACH transfers from your bank account at no charge. This is the least expensive option if you have time to wait for the transfer to process. ACH transfers typically take one to two business days to post, though National Grid's system may show them sooner.

Debit and credit card payments are processed when ready but may carry a processing fee. The fee amount varies depending on the payment processor National Grid uses and is shown before you confirm payment. You can choose whether to pay the fee or select ACH transfer instead.

National Grid does not accept cash, checks mailed through the website, or third-party payment services like PayPal or Venmo. If you need to pay by mail, your bill includes a return envelope and mailing address.

If you cannot pay the full amount

If you cannot pay your bill in full, contact National Grid's customer service line before your due date. The company offers payment plans that spread your bill over several months. You may also be able to discuss hardship programs or bill information if you are experiencing financial difficulty.

Do not ignore a bill or wait until after the due date to contact National Grid. The company can disconnect service for non-payment, and reconnection fees explore. Calling ahead gives you options and keeps your service active while you arrange payment.

Frequently Asked Questions

How do I find my National Grid account number?

Your account number appears on your paper bill in the upper right corner or on the first page. If you receive a digital bill by email, the account number is in the email or in the PDF attachment. You can also find it by logging into your online account on the National Grid website.

Is there a fee to pay online?

ACH transfers from your bank account are free. Credit and debit card payments may charge a processing fee, which National Grid shows you before you confirm the payment. You can choose to pay the fee or select ACH transfer instead to avoid it.

Can I pay someone else's National Grid bill?

You can pay a bill if you have the account number and are authorized by the account holder. National Grid does not require you to be the account owner to make a payment online. However, if you are paying a bill for someone else regularly, they should set up automatic payments in their own name to avoid confusion.

What if my payment does not show up on my account?

Check your confirmation number first. If you have it, the payment was submitted successfully. Wait one business day for ACH transfers or the same day for card payments. If more than one business day has passed and the payment still does not appear, call National Grid customer service with your confirmation number and they can track it.

Can I cancel an automatic payment?

Yes. Log into your National Grid online account or mobile app and go to the autopay or recurring payment section. Select the payment you want to cancel and confirm the cancellation. The change takes effect when ready for future payments, but payments already scheduled may still process.