How to Pay Your Nicor Gas Bill

Ways to pay your Nicor Gas bill

Nicor Gas offers several ways to pay your bill: online through their website, by phone, by mail, in person at a payment location, or through automatic bank payments. Each method has different processing times and requirements, so the right choice depends on when your payment is due and how you prefer to handle it.

The fastest way to pay is online at nicorgas.com using a debit or credit card, which posts to your account when ready. If you need to pay by phone, call Nicor Gas customer service at 1-888-642-6748 to speak with a representative who can process your payment over the phone. Both methods charge a convenience fee unless you pay from a bank account directly.

If you prefer not to pay online or by phone, you can mail a check to the address on your bill, set up automatic payments from your bank account, or visit a payment location in person. Mail typically takes 7 to 10 business days to arrive and be processed, so plan ahead if your due date is soon.

Key Takeaways

• Online payment through nicorgas.com posts when ready and is the fastest option, though credit or debit card payments include a convenience fee.
• Automatic bank account payments have no fee and may support your bill is paid on time every month without you having to remember.
• Phone payments are available by calling 1-888-642-6748, but like online card payments, they charge a convenience fee.
• Mailed checks take 7 to 10 business days to process, so send them early if your due date is within two weeks.

Online payment through Nicor Gas's website

To pay online, go to nicorgas.com and log into your account or create one if you do not have one yet. You will need your account number, which appears on your bill, and either a debit card, credit card, or bank account information to complete the payment.

Online payments post when ready to your account, so you can see the transaction reflected right away. If you pay with a debit or credit card, Nicor Gas charges a convenience fee that varies depending on the card type—typically between $2 and $4. Paying directly from your bank account online has no fee.

You can also set up a one-time payment or schedule recurring payments for future bills through the website. The option to schedule payments is useful if you want to pay on a specific date each month without logging in repeatedly.

Automatic bank account payments

Setting up automatic payments means Nicor Gas withdraws money directly from your bank account on a date you choose each month. This method has no convenience fee and ensures your bill is paid on time, even if you forget to make the payment yourself.

To enroll in automatic payments, log into your account on nicorgas.com, go to the payment settings section, and enter your bank account and routing number. You can choose the date the payment is withdrawn each month—typically a few days after your bill is issued or before the due date.

If you need to change the payment date or amount, or if you want to stop automatic payments, you can do so through your online account at any time. Most changes take effect within one or two billing cycles.

Phone and in-person payment options

To pay by phone, call Nicor Gas customer service at 1-888-642-6748 during business hours. A representative will ask for your account number and payment information. Phone payments processed with a debit or credit card include a convenience fee, but paying from a bank account over the phone typically does not.

In-person payment locations are available at select retailers and payment centers in Nicor Gas's service area. You can find a location near you by searching the payment locations tool on nicorgas.com. Bring your bill or account number and the payment amount in cash or check.

Mailed check payments

If you prefer to pay by mail, write a check for the amount due and include the payment stub from your bill. Mail it to the address printed on your bill—do not send cash through the mail.

Mailed payments typically take 7 to 10 business days to arrive and be processed. If your due date is within two weeks, mailing a check may result in a late payment if it does not arrive in time. To avoid late fees, mail your check at least 10 days before the due date or use one of the faster payment methods instead.

Late payment and past-due account options

If your bill becomes past due, Nicor Gas may charge a late fee and could eventually disconnect your service. The amount of the late fee and the timeline before disconnection varies, so check your bill or contact customer service for details about your account.

If you are having trouble paying your bill, contact Nicor Gas to discuss payment arrangements or programs that may help. Some customers may be may be able to access for budget billing, which spreads your annual gas costs evenly across 12 months, or for hardship programs depending on your situation.

Frequently Asked Questions

How long does it take for an online payment to show up on my account?

Online payments post when ready, so you should see the transaction reflected in your account within minutes of completing the payment. If you pay after business hours, it may take until the next business day to appear in some cases.

Is there a fee for paying my Nicor Gas bill online?

Credit and debit card payments online charge a convenience fee, usually $2 to $4 depending on the card type. Paying directly from your bank account online has no fee. Automatic bank account payments also have no fee.

Can I pay my Nicor Gas bill with a credit card?

Yes, you can pay with a credit card online or by phone, but Nicor Gas charges a convenience fee for credit card payments. If you want to avoid the fee, pay directly from your bank account instead.

What happens if I miss my due date?

Late fees explore if your payment is not received by the due date. Continued non-payment can result in service disconnection. Contact Nicor Gas when ready if you cannot pay on time to discuss payment options or arrangements.

Can I change or cancel an automatic payment I set up?

Yes, you can change the payment date, amount, or cancel automatic payments anytime through your online account. Changes typically take effect within one or two billing cycles.