How to Pay Your Oklahoma Gas & Electric Bill Online and by Mail

Oklahoma Gas & Electric offers three main ways to pay your bill

Oklahoma Gas & Electric (OG&E) lets you pay through their website, by phone, or by mail. The online method is fastest and shows your payment when ready. Phone payments go through within one business day. Mail payments take 7 to 10 business days to reach OG&E's processing center, so send them early if your due date is near.

You do not need to create an account to pay once, but creating one lets you set up automatic payments, see your balance anytime, and get email reminders before your due date. The account is free and takes about five minutes to set up.

OG&E does not charge a fee for paying online through their website or by phone using their automated system. If you pay by phone with a representative, some payment methods may carry a small fee — the representative will tell you the amount before you confirm.

Key Takeaways

• Pay online at ogeenergy.com without creating an account, or create a free account to set up automatic payments and view your balance anytime.
• Phone payments through OG&E's automated system are free and process within one business day; call 405-272-3000 or 1-800-272-9368.
• Mail payments take 7 to 10 business days, so send them at least two weeks before your due date to avoid a late fee.
• Automatic payments deduct money from your bank account or credit card on a date you choose each month, and you can change or cancel anytime.
• If you are behind on your bill, contact OG&E before the disconnection date to discuss payment plans or hardship programs.

Paying online through OG&E's website

Go to ogeenergy.com and select "Pay My Bill" at the top of the page. You will see two options: pay as a guest or sign in to your account.

To pay as a guest, enter your account number (found on your bill), the amount you want to pay, and your payment method. OG&E accepts debit cards, credit cards, and bank transfers. The payment posts to your account when ready. You will receive a confirmation number on screen and by email.

If you create an account first, you can save your payment methods so you do not have to enter them each time. You can also set up automatic payments, view your bill history, and see your current balance. To create an account, click "Create Account" on the login page and enter your account number, email, and a password.

Paying by phone

Call OG&E's automated payment line at 405-272-3000 or 1-800-272-9368. The system will ask for your account number and the amount you want to pay. You can pay with a debit card, credit card, or bank account information. The payment processes within one business day.

If you prefer to speak with a representative, stay on the line after the automated system finishes, and a person will help you. Some payment methods may carry a fee when you pay through a representative — they will tell you the amount before you confirm the payment.

Paying by mail

Write a check or money order payable to Oklahoma Gas & Electric. Include your account number on the check. Mail it to the address on your bill — OG&E prints a different mailing address for each region, so use the one shown on your statement.

Mail payments take 7 to 10 business days to arrive and be processed. If your due date is fewer than 10 days away, do not mail a payment — use the website or phone instead. Mailed payments that arrive after the due date may trigger a late fee, even if you sent them on time.

Setting up automatic payments

Automatic payments deduct money from your bank account or credit card on the same date each month. You choose the date and the amount. OG&E does not charge a fee for automatic payments from a bank account; credit card automatic payments may carry a small fee depending on your card issuer, not OG&E.

To set up automatic payments, sign in to your OG&E account, go to "Billing & Payment," and select "Autopay." Choose your payment method, the date you want the payment to come out, and whether you want to pay your full bill or a set amount each month. You can change or cancel automatic payments anytime from the same menu.

If you set automatic payments to your full bill amount, the payment will adjust each month based on your usage. If you set a fixed amount, you may owe a balance at the end of the month if your bill is higher, or you may have a credit if your bill is lower.

What to do if you cannot pay your full bill

If you are behind on your bill or cannot pay the full amount by the due date, contact OG&E before the disconnection notice date. Call 405-272-3000 or 1-800-272-9368 and ask about a payment plan. OG&E can spread your balance over several months so you pay a smaller amount each billing cycle.

OG&E also offers hardship programs for customers facing financial difficulty. These programs may lower your bill, extend your payment important date, or waive late fees. You will need to provide proof of hardship, such as a recent job loss, medical emergency, or reduced income. Ask the representative what documents they need before you call back.

If your service is disconnected, you will need to pay the full past-due balance plus a reconnection fee to restore power. Reconnection usually takes one to two business days. Paying before disconnection is always cheaper and faster than paying after.

Payment methods and fees

OG&E accepts debit cards, credit cards, and bank account transfers online and by phone. There is no fee for paying with a debit card or bank account through their website or automated phone system. Credit card payments may carry a small fee — OG&E will show you the fee amount before you confirm the payment.

If you pay by phone with a representative instead of the automated system, some payment methods may carry a fee. The representative will tell you the amount before you complete the transaction. Paying by mail with a check or money order has no fee.

Frequently Asked Questions

How do I find my OG&E account number?

Your account number is printed on your bill in the upper right corner. It is usually a 10-digit number. You will need it to pay online, by phone, or to create an account.

Can I pay someone else's OG&E bill?

Yes. When you pay online or by phone, enter the account number of the person whose bill you are paying. You do not need their permission to make a one-time payment, but you cannot set up automatic payments on someone else's account without their authorization.

What happens if I pay after the due date?

OG&E charges a late fee if payment arrives after the due date shown on your bill. The late fee is a percentage of your bill amount and varies by region. If you are a few days late, contact OG&E to ask if they will waive the fee; some representatives have the authority to do so.

Can I set up automatic payments if I do not have a bank account?

You can pay with a credit card or debit card online or by phone, but automatic payments from a credit card may carry a fee. If you do not have either, pay online as a guest or by mail with a check or money order.

How do I cancel automatic payments?

Sign in to your OG&E account, go to "Billing & Payment," select "Autopay," and click "Cancel." The cancellation takes effect when ready. You will still owe any balance on your next bill, so you will need to pay it manually or set up a new automatic payment.