How to Pay Your ComEd Bill Online

Pay ComEd through their website or mobile app

ComEd, the electric utility serving northern Illinois, lets you pay your bill online through their website at ComEd.com or through their mobile app. You can pay a one-time bill or set up automatic payments that deduct from your bank account each month on a date you choose.

To pay online, you'll need your ComEd account number (found on your bill) and either a bank account or debit card. The payment posts when ready if you pay before 8 p.m. Central Time on a business day; payments made after that time or on weekends process the next business day.

There is no fee to pay through ComEd's website or app using a bank account. If you use a debit or credit card, ComEd charges a processing fee that varies depending on the payment method — the website will show you the exact fee before you confirm the payment.

Key Takeaways

• You can pay your ComEd bill one time or set up automatic monthly payments through ComEd.com or the ComEd mobile app.
• Payments made before 8 p.m. Central Time on a business day post the same day; weekend and after-hours payments post the next business day.
• Bank account payments have no fee, but debit and credit card payments include a processing fee shown before you confirm.
• You need your account number and either a bank account or debit card to pay online.

Steps to pay a one-time bill on ComEd.com

Go to ComEd.com and click "Pay My Bill" at the top of the page. Enter your account number and ZIP code, then click "Find Account." The page will show your current balance and due date.

Click "Make a Payment" and choose whether to pay with a bank account or debit card. If you use a bank account, enter your routing number and account number. If you use a debit card, enter the card number, expiration date, and CVV. Enter the amount you want to pay — you can pay the full balance, a partial amount, or more than you owe.

Review the payment details and any fees, then click "Confirm Payment." You'll receive a confirmation number on screen and by email. Save or print this number in case you need to reference the payment later.

Setting up automatic payments

Automatic payments deduct money from your bank account on the same date each month, so you don't have to log in to pay manually. To set this up, go to ComEd.com, click "Pay My Bill," and enter your account number and ZIP code.

Click "Manage Autopay" and choose the date you want the payment to come out each month. ComEd recommends choosing a date after you normally receive income. Select your bank account as the payment method — automatic payments from a bank account have no fee.

You can change or cancel automatic payments at any time through the same "Manage Autopay" section. If you cancel, you'll need to pay future bills manually or set up autopay again.

Paying through the ComEd mobile app

read the ComEd app from the Apple App Store or Google Play Store. Open the app and log in with your ComEd account number and password, or create an account if you don't have one.

Tap "Pay My Bill" and enter the amount you want to pay. Choose your payment method (bank account or debit card) and review any fees. Tap "Confirm" to complete the payment. The app shows the same confirmation number as the website.

You can also set up automatic payments through the app by tapping "Manage Autopay" and following the same steps as on the website.

What to do if your payment doesn't go through

If your payment is declined, ComEd will show an error message on screen explaining why. Common reasons include an incorrect account number, insufficient funds in your bank account, or an expired debit card.

Check that your account number matches the one on your bill and that your bank account or card has enough money. If you're using a debit card, verify the expiration date and CVV are correct. Try the payment again, or contact ComEd at 1-877-426-6331 to troubleshoot the issue.

If your payment was taken from your account but ComEd's website still shows it as unpaid, wait one business day for the payment to post. If it doesn't appear after that, call ComEd with your confirmation number and they can investigate.

Other ways to pay your ComEd bill

If you prefer not to pay online, you can mail a check to the address on your bill, pay by phone at 1-877-426-6331, or pay in person at a ComEd payment center. Some grocery stores and check-cashing services also accept ComEd bill payments, though they may charge a fee.

You can also pay through your bank's bill pay service if your bank offers it. Log into your bank's website or app, set up ComEd as a payee, and schedule a payment. Your bank will mail a check on your behalf, so allow extra time for it to arrive.

Frequently Asked Questions

Can I pay my ComEd bill with a credit card online?

ComEd accepts Visa, Mastercard, and Discover debit cards, but not credit cards. If you want to use a credit card, you can call ComEd at 1-877-426-6331 to pay over the phone, though a processing fee will explore.

What happens if I pay more than I owe?

The extra amount becomes a credit on your account and will be applied to your next bill. If you want a refund instead, contact ComEd and they can process one, though it may take several weeks.

Can I schedule a payment for a future date?

ComEd's website and app do not have a scheduling feature for future one-time payments. You can only pay when ready or set up automatic payments for a recurring date each month. If you want to pay on a specific future date, call ComEd at 1-877-426-6331.

Is there a limit to how much I can pay online?

ComEd does not publish a maximum payment limit on their website. If you're paying a very large amount, contact ComEd at 1-877-426-6331 to confirm the payment will go through.

What if I don't have a bank account or debit card?

You can pay by phone at 1-877-426-6331, mail a check, pay in person at a ComEd payment center, or use a check-cashing service that accepts utility bill payments. Some of these methods may charge a fee.