How to Pay Your Eversource Energy Bill

Where to pay your Eversource bill

Eversource Energy (formerly Northeast Utilities) serves customers in Connecticut, Massachusetts, and New Hampshire. You can pay your bill through their website, by phone, by mail, or in person at a payment center. The method you choose depends on how quickly you need the payment posted and whether you want to set up automatic payments.

The fastest way to pay is through the Eversource website or mobile app — payments typically post within one business day. Phone payments also process quickly but may include a fee depending on your payment method. Mail and in-person payments take longer and should be used only if you have time before your due date.

Key Takeaways

• Eversource bills can be paid online, by phone, by mail, or at authorized payment centers in your area.
• Online and mobile app payments usually post within one business day and have no fee when you pay from a bank account.
• Phone payments may carry a fee if you use a credit or debit card instead of a bank account.
• Setting up automatic payments through your bank or Eversource's autopay program ensures you never miss a due date.
• If you cannot pay your full bill, contact Eversource about payment plans or hardship programs before your account falls behind.

Paying online or through the mobile app

Go to the Eversource website (eversource.com) and select "Pay My Bill" or read the Eversource mobile app from your phone's app store. You will need your account number, which appears on your bill, and either a bank account or debit card. Payments from a bank account have no fee; payments by credit or debit card may include a processing fee that Eversource will show you before you confirm.

After you enter your payment information, you can choose to pay when ready or schedule a payment for a future date. The system will confirm your payment and send you a confirmation number — save this for your records. Most payments post within one business day, though weekend or holiday payments may take longer.

Paying by phone

Call Eversource's automated payment line at 1-800-752-6633 (Connecticut and Massachusetts) or 1-800-662-7764 (New Hampshire). Have your account number and payment method ready. The system will ask you to enter your account number, the amount you want to pay, and your bank account or card information.

Phone payments processed through a bank account typically have no fee. Credit and debit card payments may include a fee. The system will confirm your payment and provide a confirmation number before you hang up. Payments usually post within one business day.

Paying by mail

Write a check or money order payable to Eversource Energy and include your account number on the check. Mail it to the address printed on your bill — this address changes based on which state you live in and which payment processing center handles your account. Allow at least 10 business days for a mailed payment to reach Eversource and post to your account.

Do not send cash through the mail. If you are mailing a payment close to your due date, consider using online or phone payment instead to avoid late fees. Keep a copy of your cancelled check or a photo of the check you mailed as proof of payment.

Paying in person at a payment center

Eversource has authorized payment centers in Connecticut, Massachusetts, and New Hampshire where you can pay in cash, check, or debit card. These are often located at grocery stores, pharmacies, or utility payment centers. Search "Eversource payment center near me" or visit the Eversource website to find the closest location and its hours.

In-person payments typically post within one to two business days. Bring your account number or bill with you. Some payment centers may charge a small fee for cash payments, so ask before you pay.

Setting up automatic payments

Automatic payments may support your bill is paid on time every month without you having to remember. You can set this up through the Eversource website by linking your bank account or through your own bank's bill pay system. Eversource's autopay program deducts your payment on a date you choose, usually around your due date.

You can change or cancel automatic payments at any time through your Eversource account. If your bill amount varies month to month, you can set autopay to pay a fixed amount or to pay the full bill each month. Review your account regularly to make sure the correct amount is being deducted.

What to do if you cannot pay your full bill

If you are struggling to pay, contact Eversource before your account falls behind. You can call 1-800-752-6633 (Connecticut and Massachusetts) or 1-800-662-7764 (New Hampshire) to discuss payment plan options. Eversource offers extended payment plans that spread your bill over several months, which may lower your monthly payment.

Some customers may also be may be able to access for hardship programs or bill information through state or local agencies. Eversource can provide information about these programs when you call. The sooner you contact them, the more options you will have to avoid service disconnection.

Frequently Asked Questions

Is there a fee to pay my Eversource bill online?

No fee applies when you pay from a bank account through the Eversource website or mobile app. Credit and debit card payments may include a processing fee, which Eversource will display before you confirm the payment. Phone payments have the same fee structure.

How long does it take for my payment to post?

Online and phone payments typically post within one business day. Mailed payments take 10 or more business days. In-person payments at authorized centers usually post within one to two business days. Payments made on weekends or holidays may take longer.

Can I pay someone else's Eversource bill?

Yes, you can pay another person's bill if you have their account number. You can do this online, by phone, or by mail. The payment will be applied to that account regardless of whose name appears on the payment method.

What happens if I miss my due date?

Eversource typically charges a late fee if payment is not received by the due date shown on your bill. Your account may also be subject to service disconnection if the bill remains unpaid for an extended period. Contact Eversource when ready if you miss a payment to discuss your options.

Can I set up automatic payments through my bank instead of Eversource?

Yes, most banks offer bill pay services that allow you to schedule payments to Eversource. Use the mailing address on your bill and your account number. This method works but may take longer than paying directly through Eversource's website or app.