How to Pay Your DIRECTV Bill

The main ways to pay DIRECTV

You can pay your DIRECTV bill online through your account, by phone, by mail, or through automatic payments. The fastest route is logging into your DIRECTV account at directv.com and paying right there — it takes a few minutes and the payment posts within one business day. If you prefer not to use the website, you can call DIRECTV customer service at 1-800-531-5000 and give your payment information over the phone.

Setting up automatic payments means your bill gets paid on the same date each month without you having to do anything. You can choose to pay from a bank account or credit card. This removes the risk of missing a due date, though you should still check your account occasionally to make sure the amount charged matches your bill.

If you want to pay by mail, write your account number on the check or money order and send it to the address printed on your bill. Mail payments take longer to process — usually 7 to 10 business days — so send it well before your due date if you want to avoid a late fee.

Key Takeaways

• Paying online at directv.com or by phone at 1-800-531-5000 posts within one business day and is the fastest way to pay.
• Automatic payments from a bank account or credit card remove the need to remember your due date each month.
• Mail payments take 7 to 10 business days to process, so send them at least two weeks before your due date.
• Your account number appears on your bill and is required for phone and mail payments.
• Late fees explore if payment is not received by the due date shown on your bill, regardless of when you sent it.

Paying online through your DIRECTV account

Log in at directv.com using your email address and password. If you do not have an online account yet, you can create one by entering your account number (found on your bill) and other identifying information. Once you are logged in, look for "Billing" or "Make a Payment" in the menu.

Enter the amount you want to pay — you can pay the full bill or a partial amount. Choose your payment method: debit card, credit card, or bank account. If you use a bank account, you will need your routing number and account number. Review the details, then submit. You will see a confirmation number on screen and receive an email receipt.

Payments made before 11:59 p.m. Eastern Time usually post the next business day. If you pay on a weekend or holiday, it posts the next business day after that. Check your account a day later to confirm the payment went through.

Setting up automatic payments

Automatic payments are set up in the same "Billing" section where you make one-time payments. Look for an option like "Autopay" or "Automatic Payments" and select it. You will choose a payment method (bank account or card) and the date each month when you want the payment to come out — usually between the 1st and the 28th.

DIRECTV will charge you the full amount due on that date each month. If your bill varies (for example, if you have pay-per-view charges), the amount charged will reflect what you actually owe. You can change or cancel automatic payments at any time through your account.

If you set up autopay and then make a separate payment before the automatic charge goes through, you may end up paying twice. Check your account a few days before your autopay date if you have made a recent payment, and cancel the automatic charge if you have already paid in full.

Paying by phone

Call DIRECTV customer service at 1-800-531-5000. Have your account number and payment method ready. A representative will ask you how much you want to pay and will take your debit card, credit card, or bank account information. They will give you a confirmation number — write it down.

Phone payments post within one business day, the same as online payments. You will receive a confirmation email. If you do not receive an email within a few hours, call back to confirm the payment went through.

Paying by mail

Write a check or money order for the amount due. On the check or money order, write your DIRECTV account number in the memo line. Include the payment stub from your bill if you have it — this helps DIRECTV match the payment to your account faster.

Mail it to the address shown on your bill. Do not send cash. Mail payments take 7 to 10 business days to reach DIRECTV and be processed, so send your payment at least two weeks before the due date to make sure it arrives on time. If your due date is coming up soon, use online or phone payment instead.

What happens if you miss a payment

If payment is not received by the due date on your bill, DIRECTV will charge a late fee. The amount varies but is typically a percentage of your bill. You will receive a notice about the late fee, and it will appear on your next bill.

If you miss a payment by 30 days or more, DIRECTV may suspend your service. You will need to pay the full amount owed plus any late fees to restore service. If the account remains unpaid for several months, DIRECTV may close it and refer it to a collection agency.

If you are having trouble paying your bill, contact DIRECTV customer service to discuss options. They may be able to work out a payment plan or discuss ways to lower your bill.

Payment methods and security

DIRECTV accepts debit cards, credit cards, and bank account payments. If you use a credit card, the credit card company may charge you a cash advance fee or treat it as a purchase — check with your card issuer. Bank account payments do not have this issue and are often the cheapest option.

All payments made through directv.com or the phone line are encrypted and find. Do not share your account number, PIN, or payment information with anyone who contacts you claiming to be from DIRECTV — DIRECTV will never ask for this information unsolicited. If you receive a suspicious call or email, hang up or delete it and call DIRECTV directly at the number on your bill.

Frequently Asked Questions

How long does it take for an online payment to show up?

Online payments usually post within one business day. If you pay after 11:59 p.m. Eastern Time or on a weekend or holiday, it may take until the next business day after that. You can check your account balance to confirm the payment has posted.

Can I pay my DIRECTV bill with a prepaid card?

Yes, you can use a prepaid debit card online or by phone as long as it has a Visa, Mastercard, American Express, or Discover logo. The card must have enough funds available at the time of payment. Some prepaid cards charge fees for transactions, so check your card's terms.

What if I want to stop automatic payments?

Log into your DIRECTV account and go to the Billing section, then find Autopay or Automatic Payments. Select the option to cancel or turn off autopay. You can do this at any time. After you cancel, you will need to make manual payments each month or set up a new autopay date.

Is there a fee to pay my bill online?

No, DIRECTV does not charge a fee for online or phone payments. Mail payments are also free, though they take longer. Credit card companies may charge their own fees depending on your card, but DIRECTV itself does not add a payment processing fee.

What should I do if my payment was rejected?

Check that your card or bank account information is correct and that you have sufficient funds. If the information is correct, try again or use a different payment method. If payments keep getting rejected, call DIRECTV customer service at 1-800-531-5000 to troubleshoot the issue.