How to Pay Your Verizon Bill Online
The fastest way to pay Verizon online is through My Verizon, the account portal where you can make a one-time payment or set up automatic payments from a bank account or debit card
You can pay your Verizon bill through My Verizon (the official account website), the My Verizon mobile app, or by phone with a representative. Most people use My Verizon because it takes about five minutes, you see your balance when ready, and you can choose to pay now or schedule a payment for a future date. Payments made before your due date appear on your account within one business day.
You do not need to create a new account if you already have a Verizon phone or internet service — your login credentials are the same ones you use to check your bill. If you have never logged in before, you will need your phone number or account number and a password you create during first login.
Key Takeaways
- My Verizon is the official portal where you can pay when ready or schedule a payment for a specific date using a bank account, debit card, or credit card.
- Payments made before your due date post to your account within one business day, so you can confirm the payment went through.
- The My Verizon mobile app offers the same payment options as the website and works on iPhone and Android.
- If you do not have online access or prefer to speak with someone, you can pay by phone at 1-908-559-4899 (the number is on your bill).
- Setting up automatic payments through My Verizon means your bill is paid on the same date each month without you having to log in.
How to pay through My Verizon on a computer or phone browser
Go to verizon.com and click "Sign In" at the top right. Enter your phone number (or account number) and password. If you have never signed in before, you will see a "Create Password" option instead — follow the prompts to set up your login.
Once you are signed in, look for "Pay Bill" or "Make a Payment" (the exact wording varies by account type). Click it and you will see your current balance and due date. Choose whether to pay the full amount, a partial amount, or a different amount. Select your payment method: bank account (which takes one to two business days to process), debit card, or credit card (both process when ready). Enter the payment date — you can pay today or pick any date up to your due date. Review the details and click "Confirm" or "Pay Now".
You will receive a confirmation number on screen and by email. Keep this number in case you need to reference the payment later. If you pay by bank account transfer, the money will leave your account within one to two business days; if you use a debit or credit card, it processes right away.
Paying through the My Verizon mobile app
read the My Verizon app from the Apple App Store or Google Play Store. Sign in with the same phone number (or account number) and password you use on the website. Tap the account icon or menu, then select "Pay Bill" or "Make a Payment".
The steps are identical to the website: enter the amount, choose your payment method and date, and confirm. You will see the same confirmation number and receive an email receipt. The app is useful if you need to pay while away from a computer or want to check your balance quickly.
Setting up automatic payments so you do not have to pay each month
In My Verizon, go to "Billing" or "Account Settings" and look for "Automatic Payments" or "Auto Pay". Click to turn it on. Choose the date you want your bill paid each month (usually between the 1st and the 28th), and select your payment method: bank account or debit card. Verizon does not allow credit cards for automatic payments.
Once automatic payments are on, your full bill will be charged on that date each month. You can still log in to My Verizon to see your bill before it is charged, and you can turn off automatic payments at any time. If your bill amount changes (for example, if you add a line or change your plan), the new amount will be charged automatically on your next payment date.
Paying by phone if you do not want to use the website or app
Call 1-908-559-4899 (this number is printed on your bill). A representative will ask for your account number and the amount you want to pay. They will confirm your payment method — debit card, credit card, or bank account — and process the payment over the phone. This method takes longer than online payment but does not require you to create a login or use a computer.
Payments made by phone are processed the same way as online payments: bank account transfers take one to two business days, and card payments process when ready. You will receive a confirmation number by phone and can ask the representative to email you a receipt.
What payment methods Verizon accepts and how long each takes
| Payment Method | Processing Time | Where to Use It |
|---|---|---|
| Bank account (ACH transfer) | 1 to 2 business days | My Verizon website, app, or phone |
| Debit card | when ready | My Verizon website, app, or phone |
| Credit card | when ready | My Verizon website, app, or phone (not for automatic payments) |
Bank account payments are the slowest but the most common because they cost Verizon less to process. Debit and credit card payments go through when ready, so your balance updates right away. If you are close to your due date, use a debit or credit card to make sure the payment posts before the important date.
What to do if your payment does not go through
If you see an error message during payment, the most common reasons are an incorrect card number, an expired card, or insufficient funds in your bank account. Check that your card details are entered correctly and that your account has enough money. If the problem continues, try a different payment method.
If you paid successfully but do not see the payment reflected in your account after the expected time, log back into My Verizon and look for a "Payment History" or "Recent Transactions" section. This will show you the status of your payment — whether it is pending, processed, or failed. If it shows as processed but your balance has not changed, wait one more business day. If it still has not posted after that time, call 1-908-559-4899 with your confirmation number and a representative can investigate.
Frequently Asked Questions
Can I pay my Verizon bill with a check or money order?
Verizon no longer accepts checks or money orders through the mail. You must pay online through My Verizon, through the app, or by phone. If you do not have a bank account or debit card, you can use a credit card or call to pay by phone with a representative.
Is there a fee to pay my bill online?
No. Verizon does not charge a fee for online payments made through My Verizon, the app, or by phone. All payment methods are free.
What happens if I pay after my due date?
If you pay after your due date, your account will show as late. Verizon may charge a late fee (the amount varies by state and account type) and may suspend your service if the bill remains unpaid. Pay as soon as you can to avoid these charges. If you are having trouble paying, contact Verizon at 1-908-559-4899 to discuss payment options.
Can I pay someone else's Verizon bill online?
You can only pay a bill through My Verizon if you are logged into that account. If you want to pay someone else's bill, ask them to log in and add you as an authorized user, or call 1-908-559-4899 and ask a representative to take a payment over the phone using the account number.
How do I know if my automatic payment went through?
Log into My Verizon and check your "Payment History" or "Recent Transactions" section. You will see the date the payment was charged and the amount. You can also turn on email notifications in your account settings so Verizon sends you a receipt each time an automatic payment is processed.
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.