How to Pay Your Verizon Fios Bill Online, by Phone, or by Mail

The fastest way to pay Verizon Fios is through your online account at verizon.com or the My Verizon mobile app

Log in with your Verizon username and password, then select "Pay Bill" from the account menu. You can pay the full amount due, a partial payment, or set up automatic payments from a bank account or debit card. The payment posts to your account when ready, though it may take one to two business days to appear on your statement.

If you do not have an online account yet, you can create one at verizon.com using your phone number and account number (found on your bill). Once registered, you can pay, view your statement, and manage your service all in one place.

Key Takeaways

• Paying online through verizon.com or the My Verizon app is the fastest method and shows your payment status when ready.
• You can pay by bank account, debit card, or credit card online, though credit card payments may carry a processing fee.
• Automatic payments from a bank account eliminate the need to pay manually each month and typically have no fee.
• Phone and mail payments take longer to process but work if you do not have internet access or prefer not to pay online.
• Your due date appears on your bill, and late payments may result in service suspension after a grace period.

Paying by phone or through an automated system

Call Verizon customer service at 1-908-559-4899 to pay over the phone with a representative. Have your account number and payment method ready. You can also use Verizon's automated phone system by calling the same number and following the prompts to pay without speaking to anyone.

Phone payments take the same time to post as online payments — usually one to two business days. If you call after business hours, the automated system is available 24/7.

Paying by mail

Write a check or money order, include your account number on the payment, and mail it to the address printed on your bill. Do not send cash through the mail. Mail payments typically take five to seven business days to reach Verizon and post to your account, so send your payment at least a week before your due date to avoid late fees.

The mailing address on your bill is the correct one for your region. Do not send payment to Verizon's corporate headquarters or any other address.

Setting up automatic payments

Automatic payments from a bank account are the most reliable way to never miss a due date. Log into your online account, go to "Billing & Payments," select "Autopay," and choose your bank account or debit card. You can set the payment to occur on a specific date each month, usually a few days before your due date.

Payments from a bank account typically have no fee. If you use a credit card for autopay, Verizon may charge a processing fee of around 1% to 3% of the payment amount, depending on your card type. You can change or cancel autopay anytime through your online account.

Understanding payment methods and fees

Verizon accepts bank accounts, debit cards, and credit cards for online and phone payments. Paying from a bank account or with a debit card has no fee. Credit card payments may carry a fee because credit card companies charge Verizon a processing cost, which Verizon passes to you.

If you pay by check or money order through the mail, there is no fee, but the payment takes longer to process. Some customers prefer this method to avoid online fees or to have a paper record of payment.

What happens if you miss your due date

Your due date is printed on your bill. If payment does not arrive by that date, Verizon typically allows a grace period of 10 to 15 days before charging a late fee. After the grace period, your account may be flagged for late payment, and you may receive a notice.

If your account remains unpaid beyond the grace period, Verizon may suspend your service. You can restore service by paying the full balance, including any late fees. If you know you will miss a due date, contact Verizon customer service to discuss a payment arrangement or extension.

Paying a past-due balance

If your account shows a past-due amount, you can pay it the same way as a regular bill — online, by phone, or by mail. When you log into your account online, the past-due amount appears at the top of your bill summary. You can pay just the past-due amount or the full bill including current charges.

Paying the past-due balance stops the clock on late fees and prevents service suspension. If your service has already been suspended, paying the past-due balance plus any reconnection fee will restore it, usually within one to two hours during business hours.

Frequently Asked Questions

Is there a fee to pay my Verizon bill online?

No fee applies when you pay from a bank account or debit card. Credit card payments may carry a processing fee of 1% to 3%. Automatic payments from a bank account also have no fee.

How long does it take for my payment to show up?

Online and phone payments post within one to two business days. Mail payments take five to seven business days. Automatic payments post on the date you set them up.

Can I pay someone else's Verizon bill?

Yes, but you will need their account number. You can pay online using their account number without logging into their account, or call customer service and provide the account number when paying by phone.

What if I want to pay more than what is due?

You can pay any amount, and the extra will be held as a credit on your account. The credit applies to your next bill automatically. You can also request a refund of the credit by contacting customer service.

Can I set up autopay for a specific amount instead of the full bill?

Autopay typically pays your full bill amount each month. If you want to pay a different amount, you can set up autopay for the full bill and adjust it manually when needed, or pay manually each month instead.