How to Pay Your PG&E Bill Online

The fastest way to pay PG&E is through their website or mobile app

Pacific Gas and Electric (PG&E) lets you pay your bill directly on their website at pge.com or through their mobile app without waiting on hold or mailing a check. You can pay in full or make a partial payment, and the payment posts within one to two business days. You'll need your PG&E account number (on your bill) and a checking account, debit card, or credit card to complete the transaction.

The website and app both show your current balance, due date, and payment history in one place. If you set up automatic payments, PG&E will deduct the amount on your due date each month — you can change or cancel automatic payments anytime through your account settings.

Key Takeaways

• You can pay PG&E online at pge.com or through their mobile app using a bank account, debit card, or credit card.
• Payments made online typically post within one to two business days, so pay before your due date to avoid late fees.
• Setting up automatic payments means your bill is paid on the due date each month without you having to log in.
• If you cannot pay the full amount, you can make a partial payment and pay the rest later without penalty.
• PG&E also accepts payments by phone, mail, or at authorized payment locations if you prefer not to use the website.

Paying through the PG&E website

Go to pge.com and select "Pay My Bill" at the top of the page. You can pay as a guest without logging in, or sign into your PG&E account if you have one. If you pay as a guest, you'll enter your account number and zip code to find your bill.

Enter the amount you want to pay and choose your payment method: checking account, debit card, or credit card. PG&E charges a fee for credit card payments (usually around 2.5 percent) but not for debit cards or bank transfers. Review the payment details and confirm. You'll receive a confirmation number when ready — save this for your records.

Paying through the PG&E mobile app

read the PG&E app from the Apple App Store or Google Play Store. Sign in with your PG&E account or create one using your account number and zip code. Tap "Pay My Bill" and enter the amount you want to pay.

Select your payment method and review the details before confirming. The app shows your payment history and lets you schedule future payments if you want to pay before your due date. You can also set up automatic payments directly in the app.

Setting up automatic payments

Automatic payments deduct money from your bank account on your due date each month, so you never have to remember to pay. Log into your PG&E account online or in the app, go to "Billing & Payment," and select "Automatic Payments." Choose your bank account as the payment method and confirm.

You can change the payment amount or cancel automatic payments anytime through your account. If your bill amount varies month to month, you can set the payment to match your actual bill or choose a fixed amount. PG&E sends a reminder email a few days before each automatic payment is processed.

Other ways to pay PG&E

If you don't want to pay online, you can mail a check to the address on your bill, call PG&E at 1-800-743-5000 to pay by phone, or pay in person at an authorized payment location. Some grocery stores, pharmacies, and check-cashing services accept PG&E payments — call PG&E or check their website to find locations near you.

Mailed checks take longer to post than online payments, so mail your payment at least one week before your due date. Phone payments may have a fee depending on the payment method. In-person payments at authorized locations usually post within one to two business days.

What to do if you cannot pay the full amount

You can make a partial payment online, by phone, or by mail without penalty. Pay what you can, and the remaining balance will appear on your next bill. PG&E does not charge extra fees for partial payments, but you will owe late fees if the full amount is not paid by the due date.

If you're having trouble paying your bill, contact PG&E to ask about payment plans or hardship programs. They can spread your balance over several months so you pay a smaller amount each billing cycle. Call 1-800-743-5000 or visit pge.com to learn about programs that may help.

Avoiding late fees and service disconnection

Your due date appears on your bill and in your online account. If you don't pay by that date, PG&E charges a late fee (usually around 1.5 percent of your balance). If your account stays unpaid for about 30 days after the due date, PG&E may disconnect your service.

If you miss a due date, pay as soon as you can to stop additional fees from building up. Even a partial payment shows PG&E you're working on the balance. If disconnection is a risk, contact PG&E before your service is shut off — they may be able to work out a payment arrangement or connect you with information programs.

Frequently Asked Questions

Is there a fee to pay my PG&E bill online?

There is no fee if you pay from a checking account or with a debit card. Credit card payments carry a fee of around 2.5 percent of the amount you pay. Phone and in-person payments may also have fees depending on the payment method.

How long does it take for my online payment to post?

Online payments typically post within one to two business days. If you pay close to your due date, the payment may not post in time to avoid a late fee, so pay at least a few days early.

Can I schedule a payment for a future date?

Yes. When you pay online or through the app, you can choose to schedule the payment for a future date instead of paying when ready. This is useful if you want to pay on a specific day of the month.

What happens if I set up automatic payments and then want to cancel them?

You can cancel automatic payments anytime by logging into your account online or in the app and going to "Automatic Payments." The cancellation takes effect when ready, and you'll need to pay future bills manually.

Can I pay someone else's PG&E bill?

Yes, you can pay another person's bill if you have their account number. Pay as a guest on pge.com or call 1-800-743-5000 to pay by phone. You do not need to be the account holder to make a payment.