How to Pay Your Snohomish County PUD Bill

Snohomish County PUD bill payment methods and where to send money

Snohomish County Public Utility District (PUD) accepts payments through several channels: online through their website, by phone, by mail, and in person at their office. The method you choose depends on how quickly you need the payment processed and whether you prefer to handle it yourself or set up automatic payments. Most methods post to your account within one to three business days.

The district serves customers in Snohomish County who receive electricity from PUD. Your bill arrives monthly and shows the amount due, the due date, and all available payment options. Payments made after the due date may result in a late fee, which the district adds to your next bill.

Key Takeaways

• Online payments through the PUD website process when ready and let you pay without calling or mailing a check.
• Automatic payments (autopay) withdraw money from your bank account on a date you choose each month, so you never miss a due date.
• Phone payments require your account number and a debit or credit card, and the district processes them the same business day.
• Mail payments should arrive at least five business days before the due date to avoid late fees, since postal delivery varies.
• In-person payments at the PUD office in Everett are processed when ready and require no online access or phone call.

Online payment through the PUD website

Visit the Snohomish County PUD website and log into your account using your account number and password. If you do not have an online account, you can create one by providing your account number and email address. Once logged in, select "Pay My Bill" or a similar option (the exact wording may vary depending on the website version).

Enter the amount you want to pay and choose your payment date. You can pay with a debit card or bank account. The system will show you a confirmation number when ready after you submit the payment. Save or print this confirmation for your records. The payment posts to your account within one business day.

Online payments do not charge a fee through the PUD's standard system. Some third-party payment processors may charge a convenience fee, but the PUD's direct online portal does not.

Automatic monthly payments (autopay)

Autopay withdraws your bill amount from your bank account on a date you select each month. You set this up through your online account or by calling the PUD directly. To set up autopay online, log into your account, find the autopay or recurring payment section, and enter your bank account information.

You choose whether to pay the full bill amount or a fixed amount each month. If you choose a fixed amount, make sure it covers your typical bill so you do not fall behind. The PUD withdraws the payment automatically, so you do not have to remember to pay each month.

You can change or stop autopay at any time through your online account or by calling the district. If you stop autopay, you become responsible for paying by another method before the due date.

Phone payment

Call the Snohomish County PUD customer service line to pay by phone. Have your account number and a debit or credit card ready. A representative will confirm your account, the amount due, and process the payment over the phone.

Phone payments are processed the same business day you call. The representative will give you a confirmation number at the end of the call. Write down this number and keep it with your bill records.

The PUD does not charge a fee for phone payments made directly to the district. Some automated phone payment systems may charge a small fee, so ask the representative before providing your card information.

Mail payment

Write a check or money order payable to Snohomish County PUD. Include your account number on the check. Mail it to the address printed on your bill. Most bills show a mailing address on the front or back.

Mail payments take five to seven business days to arrive, depending on postal service in your area. To avoid a late fee, mail your payment at least five business days before the due date. If you are mailing close to the due date, consider using online or phone payment instead.

Do not send cash by mail. If you lose track of whether your check arrived, you can log into your online account to see if the payment posted, or call the PUD to ask.

In-person payment at the PUD office

The Snohomish County PUD office is located in Everett. You can walk in during business hours and pay your bill in person with cash, check, debit card, or credit card. The staff will process your payment when ready and give you a receipt.

Call the PUD or check their website for current office hours and the exact address, as these may change. Paying in person is useful if you prefer to hand over payment directly or if you do not have online or phone access.

What happens if you miss the due date

If your payment does not arrive by the due date shown on your bill, the PUD adds a late fee to your account. This fee appears on your next bill. The amount of the late fee varies and is set by the district's rate schedule.

If you miss a payment by a significant amount of time (usually 30 to 60 days, depending on district policy), the PUD may send a disconnect notice warning that service will be shut off if you do not pay. You can contact the PUD to discuss a payment plan if you cannot pay the full amount at once.

Frequently Asked Questions

Can I pay my PUD bill with a credit card online?

Yes, the PUD website accepts debit and credit cards for online payments. Some third-party payment processors may charge a convenience fee for credit card use, but you can check the fee before you submit the payment.

How do I know if my payment went through?

Log into your online account and check your payment history. You should see the payment listed with the date it posted. You can also call the PUD customer service line and provide your account number to confirm the payment was received.

What if I pay online but the payment does not show up for several days?

Online payments typically post within one business day. If more than two business days have passed and you do not see the payment in your account, call the PUD with your confirmation number. They can look up the payment and tell you when it will post.

Can I set up autopay and still make extra payments some months?

Yes. Autopay withdraws your regular bill amount on the date you choose. You can make additional payments online, by phone, or by mail in any month without affecting your autopay schedule.

Is there a fee to pay by phone or online?

The PUD does not charge a fee for payments made directly through their website or phone line. Some third-party payment processors may charge a convenience fee, which they will disclose before you complete the payment.