How to Pay Your Tampa Electric Bill Online, by Phone, or Mail

Where to pay Tampa Electric

Tampa Electric Company (TECO Energy) operates the electric utility for Tampa and surrounding areas in Hillsborough, Pasco, and Polk counties. You can pay your bill through their website at teco.com, by phone at 813-228-4228, through automatic bank withdrawals, by mail, or in person at payment centers.

The fastest method is online through your TECO account. You do not need to create a new login — if you receive a TECO bill, you can set up online access using your account number (printed on the bill) and the last four digits of the phone number on file. Once logged in, you can pay when ready with a debit card, credit card, or bank account.

If you do not want to pay online, you can call the automated payment line at 813-228-4228 and provide your account number and payment method. A live representative can also take payment over the phone during business hours.

Key Takeaways

• TECO's website (teco.com) accepts debit cards, credit cards, and bank account payments, with most payments posting the same business day.
• Automatic bank withdrawals through TECO's autopay program remove the need to pay manually each month and can help you avoid late fees.
• Mailed payments should be sent to the address on your bill and typically take 7 to 10 business days to post to your account.
• TECO payment centers and authorized retailers accept cash and checks, though you should confirm locations and hours before visiting.

Online payment through TECO's website

Go to teco.com and select "Pay My Bill" or "My Account." Enter your account number and the last four digits of the phone number associated with your account. Once you log in, your current balance and due date appear on the screen.

Click "Make a Payment" and choose your payment amount. You can pay the full balance, the minimum due, or a custom amount. TECO accepts Visa, Mastercard, American Express, and Discover cards, as well as direct bank transfers (ACH payments). If you pay by 5 p.m. Eastern Time on a business day, the payment typically posts the same day.

TECO charges a convenience fee for credit and debit card payments made through their website. Bank account payments (ACH) do not carry a fee. The exact fee amount depends on your payment method and appears before you confirm the transaction.

Setting up automatic payments

Autopay removes the need to remember your due date each month. Log into your TECO account online, go to "Billing & Payments," and select "Autopay." Choose whether you want to pay the full bill amount or a set dollar amount each month.

You can authorize TECO to withdraw money from your bank account on a date you select — typically between the 1st and 28th of each month. TECO recommends choosing a date after you receive your paycheck. There is no fee for bank account autopay.

You can change or cancel autopay anytime through your online account. If you cancel, you return to manual payment unless you set up a new autopay arrangement.

Paying by phone or mail

To pay by phone, call 813-228-4228 and follow the automated system prompts, or stay on the line to speak with a representative. Have your account number and payment method ready. Phone payments are processed the same day if made before 5 p.m. Eastern Time on a business day.

If you prefer to mail a check or money order, write your account number on the back and send it to the address printed on your bill. Do not send cash by mail. Mailed payments typically take 7 to 10 business days to post, so mail your payment early if your due date is approaching.

TECO also accepts payments at authorized payment centers and retail locations. You can pay with cash, check, or debit card at these locations. Visit teco.com or call 813-228-4228 to find a payment center near you and confirm hours before visiting.

Late fees and disconnection

TECO charges a late fee if your payment is not received by the due date shown on your bill. The late fee is a percentage of your bill amount and is added to your next bill. If your account remains unpaid past a certain number of days, TECO may disconnect your service.

If you cannot pay your full bill by the due date, contact TECO at 813-228-4228 to discuss options. TECO may offer a payment arrangement that lets you pay over time, or you may be referred to local information programs if you meet income requirements.

Viewing your bill and account history

Log into your TECO account online to view your current bill, past bills, and payment history. You can read bills as PDF files and print them if needed. Your online account also shows your usage trends and estimated next bill amount.

If you do not have online access, you can request a paper bill by mail or call 813-228-4228 to speak with a representative. TECO mails bills approximately 10 days before the due date.

Frequently Asked Questions

Does TECO charge a fee for online payments?

TECO charges a convenience fee for credit and debit card payments made online. Bank account payments (ACH) through their website have no fee. The fee amount is shown before you confirm your payment.

How long does it take for a payment to show up on my account?

Online and phone payments made before 5 p.m. Eastern Time on a business day typically post the same day. Mailed payments take 7 to 10 business days. Autopay payments post on the date you select each month.

What happens if I miss my due date?

TECO adds a late fee to your account if payment is not received by the due date. If your account remains unpaid for an extended period, TECO may disconnect your service. Call 813-228-4228 to discuss payment arrangements if you cannot pay on time.

Can I change my autopay date or amount?

Yes. Log into your TECO account, go to "Billing & Payments," and select "Autopay" to change your payment date, amount, or cancel autopay entirely. Changes take effect on your next scheduled payment date.

Is there a way to pay without going online?

Yes. You can pay by phone at 813-228-4228, mail a check to the address on your bill, or visit an authorized TECO payment center to pay with cash or check. Call to find payment center locations and hours.