How to Pay Your Verizon Bill Online, by Phone, or Mail

How to pay your Verizon bill

You can pay your Verizon bill through My Verizon (the online account portal), the My Verizon mobile app, by phone, by mail, or in person at a Verizon store. The fastest method is online or through the app — both process when ready and show confirmation right away. If you pay by phone, a representative will take your payment information. Mail and in-person payments take longer to post to your account.

Verizon sends your bill around the same day each month, and you typically have about 20 days to pay before a late fee applies. The due date appears on your bill and in your online account. You can pay any time after your bill arrives, even if the due date is weeks away.

Key Takeaways

• My Verizon online and the mobile app are the fastest ways to pay — both show confirmation when ready and charge no fee.
• You can pay by phone at 1-908-559-4899 (the number is on your bill), but you must provide your account number and payment method.
• Mail payments take 7 to 10 business days to reach Verizon and post to your account, so send them well before your due date.
• Setting up automatic payments through My Verizon prevents late fees and removes the need to pay manually each month.

Paying online through My Verizon

Log in to My Verizon at verizon.com using your username and password. If you do not have an account, you can create one by entering your phone number or account number. Once logged in, look for "Pay Bill" or "Make a Payment" — the exact wording varies slightly depending on your device, but it is always near the top of the page or in the account menu.

Click the payment option and enter the amount you want to pay. You can pay your full balance, the minimum due, or any amount in between. Select your payment method — debit card, credit card, or bank account — and confirm. Verizon will show you a confirmation number when ready. The payment posts to your account within one business day, though most payments show up the same day.

My Verizon also lets you see your bill before you pay, review your account balance, and check your payment history. You can pay from any device with internet access, and there is no fee for paying online.

Paying through the My Verizon mobile app

read the My Verizon app from the Apple App Store or Google Play Store. Log in with your Verizon username and password. Tap the account icon or menu, then look for "Pay Bill" or "Make a Payment."

Enter the amount, select your payment method, and confirm. The app processes the payment when ready and displays a confirmation number. Payments made through the app post to your account the same way as online payments — usually within one business day. The app also shows your current balance, due date, and past bills.

Paying by phone

Call Verizon customer service at 1-908-559-4899 (this number is printed on your bill). A representative will ask for your account number and the amount you want to pay. Have your debit card, credit card, or bank account information ready. The representative will process the payment over the phone and give you a confirmation number.

Phone payments are processed the same day and post to your account within one business day. There is no fee for paying by phone. This method takes longer than online or app payment because you must wait for a representative, but it is useful if you do not have internet access or prefer to speak with someone.

Paying by mail

Write a check or money order for the amount due. Include your account number on the check. Mail it to the address printed on your bill — Verizon includes a payment envelope with most bills. Do not mail cash.

Mail payments take 7 to 10 business days to arrive at Verizon and another few days to post to your account. Send your payment at least two weeks before your due date to avoid a late fee. If you are close to your due date, use online, app, or phone payment instead. You can track whether your payment has posted by logging into My Verizon.

Paying in person at a Verizon store

Find your nearest Verizon store at verizon.com/stores. Bring your bill or account number and your payment method — cash, debit card, or credit card. A store associate will process the payment for you. In-person payments post to your account within one business day, the same as online and phone payments.

This option is useful if you prefer to pay in cash or want to handle other account matters (like upgrading a phone or changing your plan) at the same time. Store hours vary by location, so check before you go.

Setting up automatic payments

Automatic payments remove the need to pay manually each month. Log into My Verizon, go to "Billing & Payments," and select "Autopay." Choose whether you want to pay your full bill or a set amount each month. Select your payment method and the day of the month you want the payment to come out. Verizon will charge your account automatically on that day, every month.

You can change or stop automatic payments at any time through My Verizon. Automatic payments help you avoid late fees because the payment goes through even if you forget. There is no fee for using autopay.

What to do if your payment does not post

If you paid online, by app, or by phone and do not see the payment in your account within one business day, log into My Verizon and check your payment history. The confirmation number from your payment should appear there. If it does not, contact Verizon customer service at 1-908-559-4899 with your confirmation number.

If you mailed a check and it has been more than two weeks, call customer service. They can look up whether the payment arrived and when it will post. If you paid in person at a store and the payment does not show up within one business day, return to that store or call customer service with your receipt.

Frequently Asked Questions

Can I pay someone else's Verizon bill?

Yes. Log into My Verizon with the account holder's username and password, or call 1-908-559-4899 and provide the account number. You can pay by phone, online, or by mail. If you want to pay regularly for someone else's account, you can set up a separate login or ask the account holder to add you as an authorized user.

What payment methods does Verizon accept?

Verizon accepts debit cards, credit cards, and bank accounts (ACH transfers). You can also pay by check or money order by mail, or with cash in person at a Verizon store. There is no fee for any of these methods.

Is there a fee for paying my Verizon bill online?

No. Verizon does not charge a fee for paying online, through the app, by phone, or by mail. In-person payments at a store are also free. Some credit card companies may charge a cash advance fee if you use a credit card, but that is between you and your card issuer, not Verizon.

What happens if I miss my due date?

Verizon charges a late fee if your payment does not arrive by the due date shown on your bill. The amount varies. If you miss the due date, pay as soon as possible to stop additional charges from building up. You can still pay online, by app, or by phone even after the due date passes.

Can I pay my Verizon bill with a gift card?

No. Verizon does not accept gift cards as payment. You must use a debit card, credit card, bank account, check, money order, or cash. If you have a Verizon gift card, you can use it to purchase services or devices in a Verizon store, but not to pay your bill.