How to Log In and Pay Your Verizon Bill Online

Where to log in to pay your Verizon bill

Go to verizon.com and select "Log In" at the top right of the page. Enter your phone number or account number, then your password. If you do not have a Verizon online account yet, you can create one during this process by selecting "Create a New Account" and following the prompts to set up a username and password.

Once logged in, you will see your account dashboard. Select "Pay Bill" or "Make a Payment" — the exact wording depends on your account type and device. The page will show your current balance, due date, and payment history.

If you use the Verizon mobile app instead of the website, the login process is the same: enter your phone number or account number and password. The app is available on iOS and Android devices.

Key Takeaways

• Log in at verizon.com with your phone number or account number and password; create an account first if you do not have one.
• After logging in, select "Pay Bill" or "Make a Payment" to see your balance and choose a payment method.
• You can pay with a debit card, credit card, or bank account; Verizon does not charge a fee for online payments.
• Your payment will post within one to two business days, though the exact timing depends on your payment method and bank.
• If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.

Payment methods Verizon accepts online

Verizon accepts debit cards, credit cards, and bank account transfers (ACH) through its online payment system. When you select your payment method, enter the card number or routing and account number, then the amount you want to pay. You can pay your full balance or a partial amount.

There is no fee to pay online with any of these methods. Some credit card companies may charge a cash advance fee if they classify the payment as a cash advance rather than a purchase, so check your card's terms if you are unsure.

How long it takes for your payment to post

Payments made online typically post to your account within one to two business days. If you pay by bank transfer (ACH), the timing depends on your bank and may take up to three business days. Payments made on a weekend or holiday will post on the next business day.

Your payment will reduce your balance even if it has not posted yet — Verizon shows pending payments on your account dashboard. If your bill is due soon and you are cutting it close, paying by debit or credit card is faster than a bank transfer.

What to do if you forget your password

On the Verizon login page, select "Forgot Password" below the password field. Verizon will ask you to enter your phone number or account number, then send a reset link to the email address on file with your account. Click the link in that email to create a new password.

If you do not receive the email within a few minutes, check your spam or junk folder. If the email never arrives, you can reset your password using security questions instead — select that option on the "Forgot Password" page and answer the questions you set up when you created your account.

Setting up automatic payments

If you want Verizon to charge your account automatically each month, log in and go to "Billing" or "Account Settings." Select "Autopay" or "Automatic Payments" and choose your payment method — debit card, credit card, or bank account. Choose the date you want the payment to happen each month, usually between the 1st and the 28th.

You can change or cancel automatic payments at any time by logging back in and updating your autopay settings. Verizon will send you a confirmation email when you set up or change autopay, and you will receive a reminder email a few days before each automatic payment is scheduled.

Troubleshooting login and payment problems

If your login does not work, first check that you are using the correct phone number or account number — these are not the same thing. Your account number appears on your paper bill or in your online account dashboard. If you are still locked out after resetting your password, wait 30 minutes and try again; Verizon sometimes temporarily locks accounts after multiple failed login attempts.

If a payment fails, Verizon will show an error message on the payment page explaining why — usually an incorrect card number, expired card, or insufficient funds. Fix the issue and try again. If the problem persists, contact Verizon customer service at 611 from your Verizon phone or 908-559-4899 from any phone.

Viewing your payment history and receipts

After you log in, go to "Billing" or "Payment History" to see all payments you have made in the past 12 months. Each payment shows the date it was made, the amount, and the payment method. You can print or read a receipt for any payment from this page.

If you need a receipt for a payment you made more than 12 months ago, contact Verizon customer service. They can look up older payments and send you a receipt by email or mail.

Frequently Asked Questions

Can I pay my Verizon bill without creating an online account?

You can pay by phone at 908-559-4899 or in person at a Verizon store, but you will need your account number or phone number either way. Creating an online account takes a few minutes and lets you see your balance and payment history anytime.

What happens if I pay after my due date?

Verizon may charge a late fee if your payment arrives after the due date shown on your bill. If you are going to be late, contact Verizon customer service to ask about a grace period or payment plan. Paying online does not change the due date — only the date your payment posts.

Can I pay someone else's Verizon bill using my account?

You can pay another person's bill if you have their account number, but you will need to log in with your own Verizon account or create a new one. During payment, enter the account number you want to pay instead of your own. Some people set up a separate online account just for this purpose.

Is it safe to pay my Verizon bill online?

Verizon uses encryption to protect your payment information when you pay through verizon.com or the official Verizon app. Never pay through a link in an email or text message — go directly to verizon.com instead. Verizon will never ask for your full password or card number by email.

Can I set a payment reminder if I do not use autopay?

Verizon does not send automatic payment reminders, but you can set a reminder on your phone's calendar for a few days before your due date. Some banks also let you set bill payment reminders in their online banking portal.