How to Pay Your Verizon Wireless Bill Online

Verizon's online bill pay system lets you view your account, make one-time payments, and set up automatic payments through My Verizon or the My Verizon app.

You can pay your Verizon Wireless bill through your online account without calling customer service or visiting a store. The process takes a few minutes once you're logged in, and you can choose to pay when ready or schedule a payment for a future date.

Verizon offers two main ways to pay online: through the My Verizon website or the My Verizon mobile app. Both routes connect to the same account and payment system, so the choice comes down to which device you're using.

Key Takeaways

• You need a My Verizon account login to pay online; if you don't have one, you can create it using your phone number and account PIN or password.
• One-time payments process when ready if you pay before 11:59 p.m. Eastern Time on a business day, or on the next business day if you pay after that time.
• You can set up automatic payments from a bank account, debit card, or credit card, and Verizon will deduct the amount on your due date each month.
• Scheduled payments let you choose a specific date in the future to pay, which is useful if you want to time the payment with your paycheck.

Setting up your My Verizon account login

To pay online, you first need to log into My Verizon. If you already have a login, go to verizon.com and enter your username and password. If you don't have an account yet, select "Create account" on the login page.

During account creation, Verizon will ask for your phone number and either your account PIN or the last four digits of the Social Security number on the account. You'll then create a username and password. Write down your username and password somewhere safe — you'll need them every time you log in to pay your bill or check your account.

If you forget your password, the login page has a "Forgot username or password?" link that will walk you through resetting it. Verizon will send a verification code to the phone number or email address on file.

Making a one-time payment through My Verizon

Once you're logged in, look for "Bill" or "Billing" in the main menu. Select "Pay Bill" or "Make a Payment." Verizon will show your current balance and due date.

Enter the amount you want to pay. You can pay the full balance, the minimum due, or any amount in between. Then choose your payment method: bank account, debit card, or credit card. If you're paying from a bank account, you'll need to enter your routing number and account number.

Review the payment details, including the amount and the date the payment will process. If everything looks correct, confirm the payment. Verizon will show you a confirmation number — save this for your records.

One-time payments made before 11:59 p.m. Eastern Time on a business day usually post to your account the same day. Payments made after that time or on weekends process on the next business day.

Scheduling a payment for a future date

If you want to pay on a specific date rather than when ready, you can schedule the payment when you're in the payment screen. After you enter the amount and payment method, look for an option to "Schedule payment" or "Pay on a different date."

Select the date you want the payment to process. Verizon will deduct the money from your account on that date. This is useful if you want to wait until after your paycheck arrives or if you're managing cash flow across multiple bills.

You can schedule a payment up to 30 days in advance. If you schedule a payment and then change your mind, you can cancel it through My Verizon before the scheduled date.

Setting up automatic payments

Automatic payments remove the need to log in and pay manually each month. To set this up, go to "Bill" or "Billing," then look for "Autopay" or "Automatic Payments." Select the option to turn on automatic payments.

Choose your payment method — bank account, debit card, or credit card — and enter the details. Then select whether you want to pay the full bill amount or a set dollar amount each month. Verizon will deduct the payment on your due date automatically.

You can change or cancel automatic payments at any time through My Verizon. If you cancel, you'll need to pay manually going forward, or you can set up automatic payments again later.

Payment methods and security

Verizon accepts payments from checking or savings accounts, debit cards, and credit cards. When you enter your banking information, Verizon encrypts it — meaning the data is scrambled so only Verizon's systems can read it.

If you're paying with a credit card, keep in mind that some credit card companies charge a fee for paying bills this way. Check with your card issuer before you set up credit card payments. Bank account and debit card payments typically have no fee.

Never share your My Verizon password with anyone, and always log out when you're done paying. If you're using a shared computer, clear your browser history after you log out.

Troubleshooting common login and payment issues

If you can't log in, the most common reason is a forgotten password. Use the "Forgot username or password?" link on the login page to reset it. Verizon will send a code to your phone or email.

If a payment doesn't go through, check that your payment method has sufficient funds and that the card or account hasn't expired. If the payment was rejected, Verizon will show an error message explaining why. You can try again with a different payment method or contact Verizon customer service.

If you see a payment on your account that you didn't make, contact Verizon when ready. You can call the number on the back of your bill or use the chat feature in My Verizon.

Frequently Asked Questions

How long does it take for a payment to show up on my account?

One-time payments made before 11:59 p.m. Eastern Time on a business day usually post the same day. Payments made after that time or on weekends process on the next business day. Scheduled payments post on the date you selected.

Can I pay my Verizon bill without creating a My Verizon account?

You can pay by phone, mail, or in person at a Verizon store without an online account, but creating a My Verizon account is the fastest way to pay online. The account takes just a few minutes to set up and gives you access to your bill and payment history anytime.

What should I do if I forget my account PIN?

If you forget your PIN, use the "Forgot username or password?" link on the My Verizon login page. Verizon will verify your identity and let you reset your password. You can also call Verizon customer service for help.

Is it safe to pay my bill online with a credit card?

Yes, Verizon encrypts your payment information. However, some credit card companies charge a fee for bill payments, so check with your card issuer first. Using a bank account or debit card typically avoids these fees.

Can I change my automatic payment date?

Yes. Log into My Verizon, go to your automatic payment settings, and select a new date. The change takes effect on your next billing cycle. If you need to change it before then, contact Verizon customer service.