How to Order Checks From Chase Bank

You can order checks through Chase's website, mobile app, or by phone, and they arrive in 7 to 10 business days

Chase offers three ways to order checks: online through your Chase account, through the Chase mobile app, or by calling Chase directly. The online method is fastest — you can place an order in a few minutes and see a confirmation number right away. Checks typically arrive within 7 to 10 business days, though expedited shipping is available for an extra fee. You'll need your account number and routing number handy, plus the ability to confirm your mailing address.

The cost of checks varies depending on the style and quantity you order. Standard checks cost less than designer or specialty checks. If you're a Chase customer with certain account types, you may receive a discount on your first order. Reorder checks are usually cheaper than initial orders because Chase already has your account information on file.

Key Takeaways

• Order checks online at chase.com, through the Chase mobile app, or by calling 1-800-935-9935 to reach Chase customer service.
• Standard checks arrive in 7 to 10 business days; expedited delivery costs extra and takes 3 to 5 business days.
• You need your account number, routing number, and current mailing address to complete an order.
• Reordering checks costs less than ordering them for the first time because Chase already has your information stored.
• Chase also offers duplicate checks and checks with carbon copies if you need a record of each transaction.

Ordering checks online through your Chase account

Log into your Chase account at chase.com and look for the "Order Checks" option, usually found under the account services or settings menu. The exact location varies slightly depending on whether you're using the desktop website or mobile app, but it's typically labeled clearly. Click on the account for which you want to order checks — you can only order for one account at a time.

Chase will show you check style options and pricing. Select the style you want, choose your quantity (usually in packs of 25 or 50), and confirm your shipping address. Review the total cost, including any shipping fees, before you submit. You'll receive a confirmation number when ready, and Chase will send a confirmation email to the address on file.

If you want your checks faster, select expedited shipping at checkout. This option costs more but reduces delivery time to 3 to 5 business days. Standard shipping is included at no extra charge and takes the full 7 to 10 business days.

Ordering checks through the Chase mobile app

Open the Chase mobile app and tap the account you want to order checks for. Look for "Services" or "More" options in the menu, then select "Order Checks." The process is identical to the website: choose your style, quantity, and shipping speed, then confirm your address and submit.

One advantage of the app is that you can place an order anytime, even outside business hours. The app also stores your recent orders, so if you've ordered the same style before, you can reorder with one or two taps. Your confirmation number appears on screen when ready and is also sent via email.

Ordering checks by phone

Call Chase customer service at 1-800-935-9935 to order checks over the phone. A representative will ask for your account number, verify your identity, and walk you through the available styles and prices. This method takes longer than online ordering but may be helpful if you have questions about check styles or need help navigating the options.

Phone ordering is also useful if you need to update your address before ordering or if you want to discuss special check options like duplicate checks or checks with carbon copies. The representative can explain what each option costs and how long it takes to arrive.

What information you need before you order

Have your Chase account number ready — it appears on your debit card, checks, and statements. You'll also need your routing number, which is the nine-digit code that identifies your specific Chase branch. Both numbers appear at the bottom left of your checks if you have existing ones. If you don't have checks yet, you can find your routing number by logging into your Chase account or calling customer service.

Confirm that your mailing address is current in your Chase account before you order. If your address has changed recently, update it in your account settings first. Chase will print your address on the checks, so any mistakes will be printed on every check in the pack.

Check styles and specialty options

Chase offers standard checks in basic colors and designs at the lowest price. Designer checks with patterns or images cost more but look more distinctive. You can also order duplicate checks, which have a carbon copy attached so you keep a record of each check you write — useful if you don't keep a detailed register.

Checks with carbon copies cost more than standard checks and take the same 7 to 10 business days to arrive. Some customers also order checks with their business name or logo if they have a business account with Chase. Pricing and availability for specialty options vary, so ask the representative or check the website for current options.

How long checks take to arrive and what to do if they're late

Standard checks arrive in 7 to 10 business days from the date you place your order. This timeline assumes Chase processes your order the same or next business day. Expedited checks arrive in 3 to 5 business days and cost extra. Neither timeline includes weekends or federal holidays.

If your checks don't arrive within the stated timeframe, contact Chase customer service with your order confirmation number. They can track your order and tell you where it is in the delivery process. If checks are lost in the mail, Chase can reorder them or, in some cases, issue a replacement at no charge. In the meantime, you can use your debit card, transfers, or bill pay to cover expenses that would normally require a check.

Frequently Asked Questions

Can I order checks for a joint account?

Yes. If you're an authorized user on a joint account, you can order checks through your Chase account. Both account holders' names can appear on the checks if you request it during ordering. Contact Chase customer service if you need both names printed on the checks.

What if I need checks before the standard 7 to 10 days?

Order expedited shipping, which takes 3 to 5 business days. If you need checks even faster, ask Chase about temporary check options or whether they can print checks at a local branch. Some branches can print a limited number of checks same-day for urgent situations.

Do I have to reorder the same style of checks?

No. Each time you order, you can choose a different style, color, or design. Chase stores your account information, so reordering is faster than the first order, but you're not locked into one style. You can mix and match styles across different orders.

Is there a fee to order checks?

Standard checks have a cost that varies by style and quantity. Some Chase account types include a discount on the first order or offer free checks as part of the account benefits. Log into your account or call customer service to see what pricing applies to your specific account.

What if my address changes after I order but before checks arrive?

Contact Chase customer service when ready with your order confirmation number. They may be able to update the shipping address if the order hasn't already been printed. If the checks have already been printed with your old address, you'll need to decide whether to accept them or cancel and reorder with the correct address.