How to Find Your Chase Account Number in the Mobile App

Where to find your account number in Chase

Your account number appears in the Chase mobile app on your account details page. Open the app, tap the account you want, and look for a section labeled "Account Details," "Account Info," or similar — the exact name varies slightly by account type. Your account number will be displayed there, usually as a string of digits. You can also see it on paper statements, checks, or by calling Chase customer service at the number on the back of your debit card.

The mobile app is often the fastest way because you do not have to wait on hold or dig through mail. The account number shown in the app is the same one Chase uses for all transactions and records.

Key Takeaways

• Your account number appears in the Chase app under Account Details or Account Info for each account you hold.
• The same account number is printed on your checks, monthly statements, and any official Chase correspondence.
• You can also reach Chase by phone using the number on the back of your debit card to confirm your account number.
• If you have multiple accounts (checking, savings, money market), each one has its own separate account number.

Steps to locate it in the app

Start by opening the Chase mobile app and signing in with your username and password. On the home screen, you will see a list of your accounts — checking, savings, credit cards, or whatever products you have with Chase. Tap the specific account whose number you need.

Once you are viewing that account, look for a menu or information icon. This is often three dots (⋯), a gear icon, or a button labeled "Details" or "More." Tap it. A menu or new screen will appear showing account information. Your account number will be listed there, sometimes labeled as "Account Number" or "Account ID." Write it down or take a screenshot if you need to use it elsewhere.

If you cannot find the account details section, scroll down on the account screen — some versions of the app place this information lower on the page rather than in a menu.

What your account number is used for

Your account number identifies which specific account money should go into or come out of. When you set up direct deposit, wire money, or arrange a transfer from another bank, you will need to provide your account number so the other party knows exactly where to send the funds. It is also required if you want to pay bills through Chase bill pay or if someone needs to send you money electronically.

Your account number is different from your routing number, which is a code that identifies Chase Bank itself rather than your individual account. Both are sometimes needed together for transfers and direct deposits.

Finding it on paper documents

If you do not have the app or prefer not to use it, your account number is printed on the bottom left of every check you have. It appears between the routing number (on the far left) and the check number (on the far right). The format is usually a series of digits, often 10 to 12 numbers long, though the exact length varies.

Your monthly statement also shows your account number at the top or in the account summary section. If you have not received a recent statement, you can request one through the Chase website or by calling the customer service number on your debit card.

If you cannot see it in the app

Sometimes the account details section is hidden or named differently depending on which version of the Chase app you have or which type of account it is. If you have looked through the account menu and still cannot find it, try scrolling to the very bottom of the account screen — some app versions place account information there.

If scrolling does not work, the fastest solution is to call Chase directly. The phone number is printed on the back of your debit card or on any Chase statement. A representative can confirm your account number over the phone in less than a minute. You will need to verify your identity with your Social Security number or other information before they provide it.

Account numbers for different account types

If you have more than one account with Chase — for example, a checking account and a savings account — each one has its own separate account number. When you open the app and tap between accounts, the account number shown will change to match whichever account you are viewing. This is important to remember if you are setting up a transfer or direct deposit, because using the wrong account number will send money to the wrong place.

Credit card accounts also have account numbers, but they work differently than bank account numbers. Your credit card number (the 16-digit number on the front of the card) is not the same as your credit card account number. If you need the account number for a credit card, look in the app under that card's details section, or call Chase.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your card number is the 16-digit number printed on the front of your debit or credit card. Your account number is a separate identifier for the bank account itself. You need the account number for transfers and direct deposits, not the card number.

Can I use my account number to make purchases?

No. Your account number is for bank transfers, direct deposits, and bill payments — not for shopping. To make purchases, you use your debit card number, credit card number, or online banking login. Sharing your account number alone does not let someone spend your money.

What if I see multiple numbers on my statement?

Statements often show your routing number, account number, and check number all together. The routing number (usually nine digits) identifies Chase Bank. Your account number (usually 10 to 12 digits) identifies your specific account. The check number is just for tracking individual checks you have written.

Do I need both my account number and routing number?

Yes, for most transfers and direct deposits. The routing number tells the sending bank which bank to send money to (Chase). The account number tells Chase which of your accounts to deposit it into. Both are required together to complete the transaction correctly.