How to Download or Request 6 Months of Bank Statements From Chase

The fastest way to get six months of Chase statements

You can read six months of statements yourself through Chase's website or mobile app in about five minutes. Log into your account, go to the Statements section, select the date range you need, and read as a PDF. If you need statements older than six months, or if you cannot access your online account, you can call Chase at the number on the back of your card or visit a branch in person and ask a banker to retrieve them for you.

Chase keeps statements available online for up to seven years, so older statements are there — you just have to request them through customer service rather than read them yourself. The branch or phone route takes longer (usually one to three business days) but works if your login is locked or if you need paper copies mailed to you.

Key Takeaways

• You can read up to six months of statements when ready through Chase.com or the Chase mobile app without calling anyone.
• Statements older than six months require a phone call to Chase customer service or a visit to a branch, but Chase stores them for seven years.
• Downloaded statements come as PDF files and work for most purposes — mortgage applications, rental verification, tax documents, and court filings.
• If you need statements mailed to you on paper, request that when you call; email delivery is not an option, but you can print PDFs yourself.

read statements through Chase.com

Open Chase.com and sign in with your username and password. Click on the account you need statements for, then look for a link labeled "Statements" or "Documents" — the exact wording varies by account type (checking, savings, credit card). Click it.

You will see a list of recent statements, usually going back six months. Each one shows a date range (for example, "January 1 – January 31, 2024"). Click the statement you want, and a PDF will read to your computer. If you need multiple months, read each one separately or look for a "read multiple statements" option, which some account types offer.

Save the PDFs to a folder on your computer or cloud storage so you have them later. Most organizations that ask for bank statements (landlords, lenders, courts) accept PDFs as long as they show your name, account number, and transaction history clearly.

read statements through the Chase mobile app

Open the Chase app and tap the account you need. Scroll down or look for a menu option labeled "Statements," "Documents," or "History." Tap it to see your recent statements.

Select the statement you want and tap "read" or "View." The app will open the PDF in your phone's default viewer. From there, you can save it to your phone's files, email it to yourself, or take a screenshot — though a full PDF is cleaner and more professional if you need to share it with someone else.

If the app does not show a statements section, go to the website instead; older versions of the app sometimes hide this feature in a menu labeled with three horizontal lines (a "hamburger" menu) at the bottom or top of the screen.

Request statements older than six months by phone

Call the customer service number on the back of your Chase card. Tell the representative you need bank statements for a specific date range — for example, "I need statements from July through December 2023." Have your account number ready, though the representative can look it up using your Social Security number and date of birth.

Chase will mail paper statements to the address on file, usually within five to seven business days. If you need them faster, ask if they can email a PDF instead; some representatives can do this, though it is not may provide. If they cannot email, ask them to confirm the mailing address before you hang up.

If you are calling about a credit card account, you may reach a different department than if you are calling about a checking account. Both can retrieve statements, but the wait time and process may differ slightly.

Get statements in person at a Chase branch

Walk into any Chase branch with your ID and ask a banker for statements covering the dates you need. Bring your account number if you have it, though the banker can look it up with your ID. They can usually print statements on the spot or email them to you within a few hours.

This route is fastest if you need paper copies when ready or if your online account is locked. Some branches have a small fee for printed statements if you request more than a certain number (often five or more), though this varies by location. Ask before they print.

What to do if you cannot log into your account

If your Chase login is not working, call customer service before trying to reset your password multiple times, which can lock your account further. A representative can verify your identity and either reset your access or retrieve statements for you over the phone.

Have your Social Security number, date of birth, and a recent statement or piece of mail from Chase ready. The representative will ask security questions to confirm you are the account holder. Once verified, they can email or mail statements to you, or they can walk you through resetting your password so you can read them yourself.

Frequently Asked Questions

Do I need to pay for bank statements from Chase?

No. Chase does not charge for statements you read yourself through the website or app. Paper statements mailed to you are also free, though some branches may charge a small fee if you request an unusually large number of printed copies at once. Call ahead if you need more than five or six months printed.

How far back can I get Chase statements?

Chase keeps statements online for seven years. You can read the most recent six months yourself; anything older than that requires a phone call or branch visit. The older the statements, the longer retrieval may take, but Chase can usually find them within one to three business days.

Can Chase email statements to me as a PDF?

Chase does not offer automatic email delivery of statements, but a customer service representative can sometimes email a PDF when you call and request it. This is not may provide and depends on the representative and account type. Downloading through the website or app is the most reliable way to get a digital copy.

What if my statements show a different address than my current one?

The statements will show the address on file at the time they were issued. If you have moved since then, the statements are still valid — they show your account number and transaction history, which is what most organizations need. If someone requires statements with your current address, update your address with Chase first, then request new statements going forward.

Can I read statements for someone else's account?

No. You can only read statements for accounts where you are listed as the owner or authorized user. If you need statements for another person's account, that person must log in and read them, or they can call Chase and authorize you to retrieve them on their behalf. Chase will ask for written permission in some cases.