How to Get a Cashier's Check or Bank Check From Chase

How to order a bank check from Chase

Chase offers two ways to get a bank check: you can order one in person at any Chase branch, or you can request one by phone or through your online account. The fastest route is walking into a branch with your account number and ID — most branches can issue a cashier's check on the spot, though some may need a few minutes to process it. If you prefer not to visit a branch, you can call the number on the back of your debit card and request a check by phone, or log into Chase.com and look for the "Checks" or "Order Checks" option in your account settings.

Chase distinguishes between a cashier's check (may provide by the bank itself) and personal checks (may provide by you). A cashier's check carries the bank's promise to pay and is often required for large transactions like home or car purchases. Personal checks are the standard checks that come in a booklet when you open a checking account. This guide focuses on cashier's checks, since those are what most people mean when they ask for a "bank check."

Key Takeaways

• You can get a cashier's check in person at a Chase branch with your account number and ID, usually within minutes.
• Chase also allows you to order a cashier's check by phone or through your online account if you cannot visit a branch.
• Cashier's checks cost between $5 and $15 per check, depending on your account type and Chase location.
• You will need to know the exact amount and the payee name before you request the check.
• Chase typically issues cashier's checks the same day you request them, but some branches may require advance notice for large orders.

What you need to bring or have ready

If you are going to a Chase branch in person, bring a valid government-issued ID (driver's license, passport, or state ID) and your account number. You can find your account number on your debit card, checks, or by logging into your Chase account online. You do not need to bring your debit card or checkbook, though having them can speed up the process.

Before you go to the branch, write down the exact amount of the check and the full name of the person or business it should be made out to. Cashier's checks cannot be changed once they are issued, so getting the payee name and amount right the first time matters. If you are ordering by phone or online, you will enter this information directly into the system.

Ordering a cashier's check in person at a Chase branch

Walk into any Chase branch during business hours with your ID and account number. Tell the teller you want a cashier's check and provide the payee name and exact dollar amount. The teller will ask you how you want to pay — you can use funds from your Chase checking or savings account, or you can pay in cash if you prefer. Most branches issue the check within 5 to 10 minutes.

Ask the teller for a receipt showing the check number, amount, and payee. Keep this receipt until the check clears or is deposited, in case you need to track it or report it as lost. Some branches may ask if you want the check mailed to you instead of picking it up in person, though this usually adds a few business days to the timeline.

Ordering by phone or online

To order by phone, call the customer service number on the back of your Chase debit card. Tell the representative you want a cashier's check, provide your account number, and give the payee name and amount. The representative will confirm the details and tell you when the check will be ready for pickup or mailing.

To order online, log into Chase.com, navigate to your checking account, and look for a "Checks" or "Order Checks" section. Some Chase accounts show an option to order a cashier's check directly; others may direct you to call or visit a branch. If you do not see the option in your account, phone customer service — not all account types or regions have the online ordering feature enabled.

Cashier's check fees and timing

Chase charges between $5 and $15 per cashier's check. The exact fee depends on your account type — some premium checking accounts include a certain number of free cashier's checks per month, while standard accounts charge the full fee for each one. Ask the teller or representative what the fee is before you finalize the order.

If you order in person at a branch, you usually get the check the same day. If you order by phone or online for mailing, Chase typically mails it within one to two business days, and delivery takes another three to five business days depending on your location. If you need the check urgently, in-person pickup is the fastest option.

What to do if you lose or need to cancel a cashier's check

If a cashier's check is lost, stolen, or never deposited, contact Chase when ready with the check number and amount. Chase can place a stop payment on the check, which prevents it from being cashed if someone else finds it. You will typically need to sign an affidavit stating that the check was lost or not used, and Chase may charge a fee (usually $15 to $30) to process the stop payment.

If the check was supposed to go to a specific person or business and they say they never received it, ask them to wait a few weeks before you request a stop payment. Checks sometimes arrive late in the mail, and if the payee deposits it after you have already stopped payment, the situation becomes complicated. Once you have confirmed the check will not be deposited, contact Chase and request the stop payment and a replacement check.

Frequently Asked Questions

Can I get a cashier's check if I do not have a Chase account?

No. Chase issues cashier's checks only to account holders. If you do not have a Chase account, you can open one at any branch or online, but you will need to fund it before you can order a check. Some banks allow non-customers to purchase a cashier's check for a higher fee, but Chase does not offer this service.

How long does a cashier's check take to clear?

Once the payee deposits a cashier's check, it typically clears within one business day because the funds are may provide by Chase itself. Personal checks can take three to five business days. If you are the one receiving a cashier's check, you can usually use the funds the next day after deposit.

What if I make a mistake on the payee name or amount?

Cashier's checks cannot be corrected once they are printed. If you realize you made an error before the teller hands it to you, tell them when ready and they can void it and issue a new one. If you have already left the branch, you will need to request a stop payment and order a replacement check, which may involve fees.

Can I order a cashier's check for someone else's account?

No. Only the account holder can order a cashier's check from their own account. If someone else needs a check from your account, they would need to be an authorized signer on the account, or you would need to withdraw the cash and have them take it to their own bank.