How to Order Checks From Chase Bank

You can order checks through Chase's website, mobile app, or by calling customer service

Chase offers three ways to order checks: online through your Chase account, through the Chase mobile app, or by phone with a representative. The online and app methods are fastest — you can place an order in minutes and see pricing before you confirm. Phone orders take longer but let you ask questions about check styles or delivery speed. All three routes send checks to the address on file with your account, though you can request a different mailing address when you order.

Checks typically arrive within 7 to 10 business days for standard delivery. Chase also offers expedited delivery (3 to 5 business days) and rush delivery (1 to 2 business days) for an additional fee. The cost of checks varies by the style and quantity you choose — basic checks cost less than designer or duplicate checks. You pay for the checks themselves plus any shipping fee if you choose expedited or rush delivery.

Key Takeaways

• Order checks online at chase.com, through the Chase mobile app, or by calling 1-800-935-9935 to speak with a representative.
• Standard delivery takes 7 to 10 business days; expedited and rush options cost more but arrive faster.
• Checks ship to the address on file with your account unless you specify a different mailing address when ordering.
• You can choose from basic checks, duplicate checks, or designer checks, and pricing depends on the style and quantity.
• Your account number and routing number are printed on the checks automatically based on your account information.

Ordering checks online through your Chase account

Log into your Chase account at chase.com and look for the "Checks" or "Order Checks" option, usually found under Account Services or a similar menu. Click through to the check ordering page. You will see options for check style (basic, duplicate, or designer), quantity (typically 25, 50, 100, or 200 checks per box), and delivery speed. Select your preferences and the system will show you the total price.

Review the address where the checks will ship — it should match the mailing address on your account. If you want checks sent somewhere else, you can enter a different address before you complete the order. Once you confirm and pay, you will receive an order confirmation number. Save this number in case you need to check on your order status later.

Ordering checks through the Chase mobile app

Open the Chase mobile app and tap the menu icon (usually three horizontal lines). Navigate to Account Services or a similar section and look for "Order Checks." The app walks you through the same choices as the website: style, quantity, and delivery speed. You will see the price before you confirm the order.

The app may ask you to verify your identity before processing the order, depending on your phone's security settings. Once the order goes through, you will see a confirmation number in the app. You can return to this section later to check whether your checks have shipped.

Ordering checks by phone with Chase customer service

Call Chase customer service at 1-800-935-9935. A representative will verify your identity and ask which account you want checks for if you have more than one. Tell them the style of checks you want (basic, duplicate, or designer), how many boxes, and whether you want standard or expedited delivery. They will quote the total price and process the order over the phone.

Phone orders are useful if you have questions about check styles, want to confirm delivery timing, or prefer not to order online. The representative can also update your mailing address if needed. You will receive an order confirmation number by phone and may also get a confirmation email.

What information Chase needs to print your checks

Chase automatically prints your name, account number, and routing number on the checks based on what is in your account. You do not need to provide this information when you order — the bank pulls it from your account record. If your name or address has changed recently, update your account information before ordering to make sure the checks print correctly.

If you want checks printed with a different name (for example, a business name if you have a business account), contact Chase customer service to discuss options. Some business accounts allow customized printing, but personal accounts typically print only the name registered to the account.

Delivery options and how long checks take to arrive

Chase offers three delivery speeds. Standard delivery takes 7 to 10 business days and is included in the price of the checks. Expedited delivery takes 3 to 5 business days and costs extra. Rush delivery takes 1 to 2 business days and costs the most. The exact fees for expedited and rush delivery vary and are shown when you place your order.

Delivery time starts from when Chase processes your order, not from when you place it. Orders placed on weekends or holidays may not process until the next business day. If you need checks urgently, rush delivery is the fastest option, though it is more expensive than standard or expedited delivery.

Reordering checks and managing your check supply

You can order checks as often as you need them. Many people reorder when they have used about half of their current supply so they do not run out. Chase keeps a record of your previous orders, so reordering through the website or app is quick — you can usually select the same style and quantity you ordered before.

If you want to change the style, quantity, or delivery speed for your next order, you can do that when you place the new order. There is no limit to how many times you can order checks or how many boxes you can order at once, though very large orders may take longer to process.

Frequently Asked Questions

Can I order checks for a joint account?

Yes. If you have a joint account, you can order checks through that account. The checks will print with both account holders' names if both names are registered to the account. Contact Chase if you want only one name printed on the checks.

What if my checks arrive damaged or with errors?

Contact Chase customer service with your order confirmation number and a description of the problem. Chase will reprint and resend the checks at no charge. Keep the damaged checks until the replacement arrives so you can return them if Chase asks.

Can I cancel an order after I place it?

It depends on how quickly you contact Chase. If you cancel before the checks are printed, Chase can stop the order. Call customer service when ready with your order confirmation number. If the checks have already been printed or shipped, cancellation may not be possible.

Do I pay for checks every time I order?

Yes. Each time you order a box of checks, you pay for that box. The cost depends on the style and quantity. Standard delivery is included in the price; expedited and rush delivery cost extra. Prices are shown before you confirm your order.

Can I order checks for a closed account?

No. You can only order checks for an active Chase account. If your account is closed, you cannot order checks through Chase. If you recently closed an account and still need checks, contact Chase customer service to discuss other options.