Chase Bank Hours on Juneteenth: What You Need to Know

Chase Bank is closed on Juneteenth

Yes, Chase Bank branches are closed on Juneteenth (June 19th). Juneteenth is a federal holiday, and Chase observes all federal holidays by closing its physical branch locations. This means you cannot visit a branch in person, use the drive-through, or speak to a teller on that day.

However, you can still use Chase's digital services — your mobile app, online banking, and ATMs work normally on Juneteenth. You can also call Chase customer service, though wait times may be longer than usual because fewer staff are available.

If you need to deposit a check or withdraw cash on Juneteenth, use an ATM or mobile deposit (if your account supports it). If you need to speak to someone, you can call the customer service number on the back of your card, but be prepared for a wait.

Key Takeaways

• All Chase Bank branches close on Juneteenth, which falls on June 19th each year.
• ATMs and online banking remain available on Juneteenth, so you can still access your money.
• Mobile check deposit allows you to deposit checks through the Chase app without visiting a branch.
• Customer service phone lines are open on Juneteenth but typically have longer wait times.

What services work on Juneteenth

Chase's digital services do not close for holidays. You can log into your online account, transfer money between accounts, pay bills, and check your balance at any time on Juneteenth. The Chase mobile app works the same way — all the features you normally use are available.

ATMs are also available 24/7, including on Juneteenth. You can withdraw cash, deposit cash (at machines that accept deposits), and check your balance. Mobile check deposit through the Chase app lets you photograph a check and deposit it without leaving home, which is especially useful when branches are closed.

If you have a Chase credit card, you can make purchases and payments normally. The holiday does not affect credit card processing or payment posting — payments you submit on Juneteenth will be recorded, though they may post to your account the next business day.

When to plan ahead for Juneteenth closures

If you need to do something that requires a teller — like opening a new account, getting a cashier's check, or discussing a loan — plan to visit your branch on the business day before Juneteenth. Many people wait until the last minute, so branches may be busier than usual on June 18th.

If Juneteenth falls on a weekend, Chase branches are already closed, so the closure does not affect your schedule. If it falls on a weekday, mark it on your calendar so you do not show up expecting the branch to be open.

For time-sensitive transactions, consider using Chase's online services or calling ahead to confirm your branch's exact hours. Some Chase locations inside grocery stores or other retailers may have different hours than standalone branches, though they still close on federal holidays.

How to reach Chase on Juneteenth

Call the customer service number on the back of your Chase debit or credit card. The phone lines are staffed on Juneteenth, but you may wait 15 to 30 minutes or longer depending on call volume. Have your account number and identification ready when you call.

You can also use the Chase mobile app to send a find message to customer service. Responses to messages sent on Juneteenth will come the next business day, so this option works only if your question is not urgent.

If you have a Chase business account, business customer service may have different hours. Check your account statements or the back of your business card for the correct number to call.

Federal holidays when Chase closes

Chase closes on all federal holidays recognized by the U.S. government. In addition to Juneteenth, these include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some years may include additional holidays depending on how they fall on the calendar.

If a federal holiday falls on a Saturday, Chase branches are already closed. If it falls on a Sunday, some banks observe the holiday on Monday instead, though Chase's policy can vary by location. Check your local branch's hours if a holiday falls on a weekend.

Frequently Asked Questions

Can I use my Chase debit card on Juneteenth?

Yes. Your debit card works normally on Juneteenth for purchases, ATM withdrawals, and online transactions. The holiday only affects physical branch locations, not card processing or ATM networks.

Will a check I deposit on Juneteenth clear the same day?

No. Checks deposited on Juneteenth through mobile deposit or ATM will be processed the next business day (June 20th). Posting times depend on when the check is received and your bank's processing schedule, typically one to two business days after deposit.

What if I need cash and the ATM is out of money on Juneteenth?

ATMs are refilled regularly, but if one runs out, try another Chase ATM nearby. You can also use ATMs from other banks, though you may be charged a fee. If you absolutely need cash and no ATM is available, some grocery stores and retailers offer cash back with a debit card purchase.

Does Chase close early the day before Juneteenth?

No. Chase branches operate on their normal schedule on June 18th. However, branches may be busier than usual because people are planning ahead for the closure, so arriving early may mean a shorter wait.

Can I open a new Chase account on Juneteenth?

You cannot open an account at a physical branch on Juneteenth, but you can open certain accounts online through the Chase website. Some account types require a phone call or branch visit, so check the Chase website or call customer service to see which accounts you can open remotely.