Chase Bank Hours and Holiday Closures

Chase bank hours vary by location and branch type

Chase branches do not all keep the same hours. Most full-service branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays, but some locations stay open until 7 p.m. or later. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sunday. Some Chase locations inside grocery stores or shopping centers have different hours than standalone branches.

The fastest way to find your specific branch's hours is to visit chase.com, click "Locations," enter your zip code, and select your branch. The page will show today's hours, tomorrow's hours, and the full weekly schedule. You can also call your branch directly — the phone number appears in the same search result.

Chase also operates Chase Bank ATMs 24 hours a day, seven days a week. You can withdraw cash, deposit checks, and transfer money between your own accounts at any ATM, even outside branch hours. Mobile banking through the Chase app works around the clock as well.

Key Takeaways

• Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., but hours vary by location.
• Saturday hours are usually 9 a.m. to 1 p.m. or 2 p.m., and most branches close on Sunday.
• You can find your branch's exact hours by searching on chase.com or calling the branch directly.
• Chase ATMs and mobile banking are available 24 hours a day, even when branches are closed.
• Chase branches close on federal holidays, though ATMs and online banking remain open.

Federal holidays when Chase branches close

Chase branches close on the following federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. On these days, you cannot visit a branch in person or speak to a teller, but you can still use ATMs and online banking.

If you need to deposit a check on a holiday, you can use a Chase ATM that accepts mobile check deposit, or deposit through the mobile app if your phone has a camera. Transfers between your own accounts and bill payments also work through the app or website on holidays.

When you can reach a Chase representative by phone

Chase customer service phone lines operate seven days a week, but hours depend on which service you need. General customer service and account questions are typically available from 7 a.m. to 11 p.m. on weekdays and 8 a.m. to 10 p.m. on weekends, though these hours vary by region. Credit card customer service often has different hours than checking account support.

The phone number on the back of your Chase card or in your account statement will route you to the correct department and show you the current wait time. If you call outside business hours, you will reach an automated system that can handle some requests like balance inquiries and payment scheduling.

Chase services available outside branch hours

The Chase mobile app and website let you check balances, transfer money between accounts, pay bills, deposit checks by photo, and send money to other people 24 hours a day. You can also set up alerts, freeze your debit card, and dispute transactions without waiting for a branch to open.

Chase ATMs accept deposits, dispense cash, and allow transfers between your accounts at any time. Some ATMs have video teller service, which connects you to a live representative through the screen — this is useful if you need help outside normal branch hours but do not want to call.

What to do if your branch has limited hours

If your local Chase branch has reduced hours or you cannot visit during the times it is open, you have several options. You can visit a different Chase branch — your account works at any location. You can also use any Chase ATM to deposit checks, withdraw cash, or transfer money.

For transactions that require a teller — such as ordering a cashier's check, reporting a lost debit card, or updating your address — you can call customer service and ask whether they can handle it over the phone. Many routine requests can be completed without visiting a branch at all.

Seasonal and temporary closures

Occasionally, Chase closes a branch temporarily for renovations or relocates it to a new address. If you cannot find your usual branch on the Chase website, search nearby zip codes to find the closest open location. The website will show you which branches are currently operating in your area.

During severe weather or emergencies, some branches may close unexpectedly. Chase posts updates on its website and social media accounts. You can also call your branch directly to confirm it is open before making a trip.

Frequently Asked Questions

Is Chase open on Saturday?

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though hours vary by location. Check your specific branch on chase.com or call ahead to confirm. Chase ATMs are open 24 hours on Saturday.

Can I deposit a check after the branch closes?

Yes. You can deposit checks through the Chase mobile app using your phone's camera, or use a Chase ATM that accepts mobile check deposit. Both work 24 hours a day. The deposit will post to your account the next business day.

What time does Chase close on weekdays?

Most Chase branches close between 5 p.m. and 6 p.m. on weekdays, but some stay open until 7 p.m. or later. Search your branch on chase.com to see the exact closing time, or call the branch directly.

Is Chase open on Christmas?

No, Chase branches are closed on Christmas Day. ATMs and online banking remain open 24 hours. If you need to make a transaction on Christmas, use the mobile app, website, or an ATM.

Can I talk to someone at Chase outside branch hours?

Yes. Chase customer service is available by phone seven days a week, typically from 7 a.m. to 11 p.m. on weekdays and 8 a.m. to 10 p.m. on weekends. Some video ATMs also offer live teller service outside branch hours.