Is Chase Bank Open on Black Friday? Hours and Your Options

Chase Bank branches operate on regular Friday hours on Black Friday

Most Chase Bank branches are open on Black Friday and keep their standard Friday schedule. Black Friday is not a federal holiday, so Chase does not close branches that day. You will find most locations open during their normal business hours, which typically run from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., though hours vary by branch.

The one exception is branches located inside shopping malls or major retail centers. Some of these locations adjust their hours on Black Friday to match the mall's extended shopping schedule. A mall branch might open earlier, stay open later, or both. However, this is not standard across all Chase locations — it depends entirely on the individual branch and the mall it occupies.

Because hours vary significantly by location, checking your specific branch before Black Friday is the only way to know for certain. A five-minute phone call or online search removes all uncertainty and saves you a wasted trip.

Key Takeaways

• Most Chase branches operate on regular Friday hours on Black Friday and do not close for the day.
• Some Chase locations inside shopping malls may have extended hours on Black Friday to match retail traffic, but this varies by location.
• You can find your branch's Black Friday hours by calling the branch directly or using the branch locator on Chase.com.
• Chase ATMs and online banking are available 24/7 on Black Friday, so you can handle most banking tasks without visiting a branch.
• If you need cash deposits or in-person services, visiting early morning or late afternoon typically means shorter waits than midday.

How to check your specific branch's Black Friday hours

Start by visiting Chase.com and using the branch locator tool. Enter your zip code or the city where you want to visit, and the tool will display all nearby branches with their addresses and phone numbers. Click on the branch you plan to visit, and you will see its standard operating hours listed on the branch details page.

For Black Friday specifically, call the branch directly using the phone number from the locator. Ask whether that location has adjusted hours for Black Friday. Most branches can answer this question when ready, and the call takes less than two minutes. This is more reliable than assuming the branch follows standard hours.

If you prefer not to call, you can also visit the branch in person during the week before Black Friday and ask staff about their Black Friday schedule. Many branches post special holiday hours on their doors or windows several days in advance.

Banking tasks you can handle online or through the app on Black Friday

Chase mobile banking and online banking operate 24/7, including on Black Friday. You do not need a branch to be open to transfer money between your own Chase accounts, send money to other people through Chase QuickPay, pay bills from your checking account, or deposit checks using mobile check deposit. You can also review your account balance, view transaction history, and manage your debit or credit card settings anytime.

Mobile check deposit is particularly useful on Black Friday if you receive a check and want to deposit it without visiting a branch. Open the Chase mobile app, select "Mobile Check Deposit," take photos of the front and back of the check, and submit it. The funds typically appear in your account within one business day.

The only banking tasks that require a branch visit are cash deposits, large cash withdrawals, and services that need a banker's signature or notarization. For everything else, the app and website handle it without waiting for branch hours.

Using Chase ATMs on Black Friday

Chase ATMs are available 24/7, including on Black Friday. You can withdraw cash, deposit checks, transfer money between your accounts, and check your balance at any Chase ATM at any time of day or night. This means you never have to wait for a branch to open if you need basic cash services.

Most Chase ATMs also accept cash deposits, so you can deposit cash on Black Friday without visiting a branch. Insert your debit card, select "Deposit," follow the on-screen prompts, and the ATM will accept your cash. The deposit posts to your account when ready, though the funds may take one business day to become available for withdrawal depending on your account type.

If you cannot find a Chase ATM near you, use the ATM locator on Chase.com or the mobile app. Enter your location, and the tool will show you the nearest Chase ATMs with their addresses and hours.

What to expect if you visit a branch on Black Friday

If you must visit a branch in person on Black Friday, plan to go early in the morning, around 9 a.m. when the branch opens, or late in the afternoon after 4 p.m. Branches in shopping areas often see higher customer traffic on Black Friday as people run errands between shopping trips. Midday visits typically mean longer waits.

Bring your ID and any documents you need for your transaction. If you are depositing a check, bring the check. If you are opening an account or need to sign forms, bring your Social Security number and a second form of ID. Having everything ready before you reach the teller window speeds up the process significantly.

If your branch is located inside a shopping mall, remember that mall hours may differ from bank hours. The mall might open later or close earlier than the Chase branch itself. Check both the mall's hours and the branch's hours before you go to avoid arriving when the mall is closed but expecting the bank to be open.

Calling Chase customer service on Black Friday

Chase customer service is available on Black Friday. The phone number is printed on the back of your debit card or credit card. You can call to ask questions about your account, report a lost or stolen card, dispute a transaction, or get help with online banking.

Wait times may be longer on Black Friday than on a typical Friday because more people are calling. If you can handle your issue through the mobile app or website, that is often faster than calling. But if you need to speak with someone, customer service is staffed and ready to help.

Frequently Asked Questions

Is Chase closed on Thanksgiving Day?

Yes, Chase branches are closed on Thanksgiving Day because it is a federal holiday. They reopen the next day on Black Friday with regular hours. ATMs and online banking remain available 24/7 throughout the holiday.

Can I deposit cash at a Chase ATM on Black Friday?

Yes. Most Chase ATMs accept cash deposits 24/7, including on Black Friday. Insert your debit card, select "Deposit," and follow the prompts. The deposit posts when ready, though funds may take one business day to become available for withdrawal.

What if my Chase branch is inside a shopping mall?

Mall branches may have extended hours on Black Friday to match the mall's shopping schedule. Call the branch directly to confirm its Black Friday hours, and also check the mall's hours to make sure you can access the building when you plan to visit.

Can I use Chase QuickPay to send money on Black Friday?

Yes. Chase QuickPay and all online banking services operate 24/7, including on Black Friday. You can send money to other people anytime through the mobile app or website without waiting for a branch to open.

What should I do if I need to visit a branch but do not know the hours?

Call the branch directly using the number from Chase.com's branch locator, or call Chase customer service at the number on your card. Both can tell you the branch's Black Friday hours in minutes. Calling takes less time than making an unnecessary trip.