Chase Bank Hours on Christmas Eve and Holiday Closures

Chase Bank branches close on Christmas Eve afternoon in most locations

Most Chase Bank branches operate on a shortened schedule on Christmas Eve and close by 2 p.m. or 3 p.m., though some locations may close earlier. The exact closing time depends on your specific branch — there is no single company-wide cutoff. Chase does not publish a master list of Christmas Eve hours online, so you need to check your local branch directly.

The fastest way to find your branch's Christmas Eve hours is to visit chase.com, search for your nearest location by address or ZIP code, and look at the hours listed for December 24. You can also call your branch directly or use the Chase mobile app to view branch hours. If you plan to visit on Christmas Eve, checking the day before is safer than assuming standard hours.

If your branch is closed or closing early and you need banking services, Chase offers 24/7 access through ATMs, online banking, and the mobile app. You can also visit a different Chase branch that may have longer hours, though this is not practical for most people on Christmas Eve.

Key Takeaways

• Chase branches typically close by 2 p.m. or 3 p.m. on Christmas Eve, but hours vary by location.
• You must check your specific branch's hours on chase.com or by calling ahead — there is no single company-wide schedule.
• ATMs and online banking remain available 24/7 even when branches are closed.
• If you need to deposit checks or handle in-person transactions, plan to visit your branch earlier in the day on Christmas Eve.

How to find your branch's Christmas Eve hours

Go to chase.com and select "Locations" or "Find a Branch." Enter your ZIP code or address. The branch listing will show hours for the current week, including December 24 if you are checking in advance. Some branches display holiday hours separately; look for a note that says "Holiday Hours" or a different time listed for that date.

If the website does not show December 24 hours clearly, call your branch directly. The phone number appears in the branch listing. Staff can tell you the exact closing time and whether they will be open at all. This is the most reliable method if you are planning a specific transaction.

You can also open the Chase mobile app, tap "Locations," and search for your branch. The app often displays holiday hours more clearly than the website because it updates in real time.

What you can do if your branch is closed on Christmas Eve

Chase ATMs work around the clock, including Christmas Eve and Christmas Day. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope deposit), transfer money between accounts, and check your balance without visiting a branch. Most Chase ATMs are located inside or outside branch buildings, but many are also in grocery stores, pharmacies, and other retail locations.

Online banking and the Chase mobile app let you pay bills, transfer money, deposit checks by photograph, and manage your accounts from home or anywhere with internet access. These services do not close for holidays. If you need to move money or pay a bill on Christmas Eve, this is usually the fastest option.

If you need to speak with someone, Chase offers phone support during extended hours on Christmas Eve, though wait times are typically longer than on regular business days. Check chase.com for the customer service number or look at the back of your Chase debit or credit card.

Christmas Day and the day after Christmas

Chase branches are closed on Christmas Day (December 25) nationwide. If December 26 falls on a Saturday, most branches are also closed that day because of the weekend. Branches reopen on the next business day — typically December 26 if it is a weekday, or December 27 if December 26 is a Saturday.

During the closure, ATMs and online banking remain fully operational. Checks deposited through mobile deposit or ATM envelope deposit on Christmas Eve or Christmas Day will be processed when the branch reopens, usually the next business day. If you are expecting a deposit or payment to post, it may be delayed by one day because of the holiday.

Planning ahead for holiday banking

If you have a time-sensitive transaction — depositing a check before a important date, paying a bill before it is due, or transferring money — do not wait until Christmas Eve afternoon. Complete these tasks earlier in the week. Many people wait until the last moment and then discover their branch has closed or has a long line.

For recurring bills and automatic payments, set them up in advance through online banking so they process on schedule even if branches are closed. If you receive a paper check close to Christmas, deposit it through mobile deposit or at an ATM rather than waiting for a branch visit.

If you are traveling over the holidays and need cash, withdraw it before Christmas Eve. This avoids the risk of being unable to access your money if your usual branch is closed or if you are in an unfamiliar area with limited ATM access.

Frequently Asked Questions

Can I deposit a check at a Chase ATM on Christmas Eve?

Yes, if your ATM has envelope deposit or if you use mobile deposit through the Chase app. Mobile deposit is the fastest option — photograph the front and back of the check and submit it through the app. The check will be processed when the branch reopens after the holiday.

Will my direct deposit post on Christmas if it is a holiday?

Direct deposits scheduled for Christmas Day may post on December 24 or be delayed until December 26, depending on your employer's payroll system and your bank's processing schedule. Contact your employer's payroll department if you are unsure when your deposit will arrive.

What if I need to speak to someone at Chase on Christmas Eve?

Call the customer service number on the back of your Chase card or visit chase.com for phone support hours. Wait times are usually longer on holidays, so call early in the day if possible. For non-urgent questions, online chat or the mobile app may be faster.

Are Chase ATMs open on Christmas Day?

Yes, Chase ATMs operate 24/7, including Christmas Day. You can withdraw cash, deposit checks, and transfer money at any time, even when branches are closed.

Do I need to go inside a Chase branch on Christmas Eve or can I use the drive-through?

Drive-through hours may differ from lobby hours. Some branches close the drive-through earlier than the lobby, while others keep it open longer. Check your branch's specific hours on chase.com or call ahead to confirm drive-through availability on Christmas Eve.