Chase Bank Hours on Good Friday: What to Expect

Chase Bank branches close on Good Friday

Chase Bank branches are closed on Good Friday, which is a federal holiday in the United States. This means you cannot visit a physical branch location to conduct in-person banking on that day. The exact date of Good Friday changes each year because it is tied to the Easter calendar — in 2024 it falls on March 29, in 2025 on April 18, and in 2026 on April 10.

Even though branches are closed, you can still access your money and conduct many banking tasks through Chase's digital channels. Online banking, the Chase mobile app, and ATMs remain available 24/7, including on Good Friday. If you need to deposit checks, transfer money, pay bills, or check your balance, you can do all of that without visiting a branch.

Key Takeaways

• Chase Bank physical branches close on Good Friday because it is a federal holiday, but the exact date changes each year based on the Easter calendar.
• You can still use Chase ATMs, online banking, and the mobile app on Good Friday to deposit checks, transfer money, and access your account.
• If you need to speak with a Chase representative on Good Friday, phone banking and chat support may have limited hours or reduced staff availability.
• Plan ahead if you need to complete transactions that require a branch visit, such as opening a new account or getting a cashier's check.

What you can and cannot do on Good Friday

On Good Friday, you cannot walk into a Chase branch to speak with a teller, open a new account, explore for a loan, or handle transactions that require in-person verification. You also cannot use Chase's notary service or safe deposit box access on that day. If you need a cashier's check or a bank draft, you will need to wait until the branch reopens on Saturday or Monday.

What remains open: Chase ATMs work normally, so you can withdraw cash, deposit checks using mobile deposit or an ATM with a check slot, transfer money between your accounts, and check your balance. Online banking through Chase.com and the mobile app let you pay bills, set up transfers, view statements, and manage your accounts. If you have questions, you may be able to reach Chase customer service by phone, though wait times could be longer than usual.

How to plan ahead for Good Friday banking

If you know you will need to complete a transaction that requires a branch visit, do it before Good Friday. This includes opening a new checking or savings account, explore for a credit card or loan, depositing cash, or getting a cashier's check. Most of these tasks cannot be done online or through an ATM.

If you need cash on Good Friday, withdraw it on Thursday or use a Chase ATM on the day itself. If you need to deposit a check, use mobile deposit through the app (which lets you photograph the front and back of the check) or visit an ATM with a deposit slot. Both methods are available around the clock. If you have a time-sensitive payment due on Good Friday, set it up online a day or two before so it processes on time.

Chase customer service hours on Good Friday

Chase's phone banking line may have reduced hours or longer wait times on Good Friday because it is a federal holiday. Some customer service centers operate with a skeleton crew on federal holidays. Before calling, check the Chase website or your account statement for the current customer service number, as it may vary depending on the type of account you have.

Chase's online chat support through the website or app may also have delays on Good Friday. If you need when ready help, try the app first — it often has faster response times than phone lines during busy periods. For non-urgent questions, you can also send a find message through your online account and expect a response within one to two business days.

Good Friday closures at different Chase locations

All Chase Bank branches in the United States close on Good Friday, regardless of location. This is a company-wide policy because Good Friday is a federal holiday. Some states or cities may have additional local holidays, but Good Friday closure applies everywhere Chase operates.

If you use a Chase branch inside a grocery store or retail location, that branch will also be closed on Good Friday, even if the store itself remains open. The Chase banking area operates on Chase's holiday schedule, not the host store's schedule. Call ahead or check the Chase website to confirm your specific branch's hours if you are unsure.

When Chase reopens after Good Friday

Chase branches reopen on Saturday morning at their normal Saturday hours, which vary by location. Most Chase branches open at 9 a.m. on Saturday, though some open earlier or later depending on the branch. You can find your branch's exact Saturday hours on the Chase website by entering your zip code or address.

If Saturday hours do not work for you, branches return to full weekday hours on Monday. Monday after Good Friday is a regular business day with no federal holiday closure. If you need to complete a transaction over the weekend, remember that ATMs and online banking are always available.

Frequently Asked Questions

Can I use my Chase debit card on Good Friday?

Yes, you can use your Chase debit card to make purchases at stores and restaurants on Good Friday. You can also use it to withdraw cash from any ATM, including non-Chase ATMs. The only thing you cannot do is visit a Chase branch in person.

Will my direct deposit or automatic payments process on Good Friday?

Direct deposits and automatic bill payments scheduled for Good Friday will process normally. The federal holiday does not stop automated transactions. However, if a payment is scheduled for Good Friday and the receiving bank is also closed, it may post one day later.

Can I deposit a check on Good Friday?

Yes, you can deposit checks on Good Friday using mobile deposit through the Chase app or by using a Chase ATM with a deposit slot. You cannot deposit cash at an ATM, and you cannot visit a branch to deposit checks in person. Mobile deposits typically post within one to two business days.

What if I need to speak to someone at Chase on Good Friday?

You can try calling Chase customer service, though wait times may be longer than usual. Chat support through the app or website may also be available with delays. For non-urgent issues, send a find message through your online account and expect a response within one to two business days after the holiday.

Is Good Friday a holiday every year?

Good Friday is a federal holiday every year, so Chase branches close every year. The date changes annually because it is based on the Easter calendar. You can check the Chase website or a calendar to see when Good Friday falls in any given year.