Chase Bank Hours on Juneteenth: What to Expect

Chase Bank is closed on Juneteenth

Chase Bank observes Juneteenth (June 19th) as a federal holiday and closes all branches on that day. If Juneteenth falls on a weekend, Chase typically remains open on the nearest weekday it would normally operate, but the branch will still be closed for the holiday observance.

When a Chase branch is closed for a holiday, you cannot visit in person to conduct transactions like deposits, withdrawals, or account services. However, you can still use Chase's digital banking tools — mobile app, online banking, and ATMs — to check balances, transfer money, and pay bills from home.

Key Takeaways

• All Chase Bank branches close on Juneteenth (June 19th) because it is a federal holiday.
• You can still use Chase ATMs, the mobile app, and online banking to manage your account when branches are closed.
• If you need to speak with a Chase representative on Juneteenth, customer service phone lines may have reduced hours or be unavailable.
• Plan ahead if you need in-person services like notarization, cashier's checks, or account opening on or around Juneteenth.

What you can and cannot do on Juneteenth

On Juneteenth, you cannot walk into a Chase branch to deposit checks, withdraw cash, or speak with a banker in person. You also cannot use branch services like safe deposit box access, notarization, or opening new accounts.

What remains available: Chase ATMs work 24/7, so you can withdraw cash or deposit checks at any Chase ATM. Mobile banking and online banking let you transfer funds between accounts, pay bills, send money to other people, and check your balance. You can also use Chase's digital payment tools like Zelle or Chase Pay to send money when ready.

Customer service phone lines may have reduced staffing or be unavailable on Juneteenth. If you need to reach a representative, try calling the day before or the day after the holiday.

When to plan ahead for time-sensitive transactions

If you need a cashier's check — a check may provide by the bank — you must visit a branch or call ahead to arrange it before Juneteenth. Cashier's checks cannot be ordered through mobile or online banking and require a banker to process.

If you are opening a new account, explore for a loan, or need notarization services, schedule that appointment before Juneteenth or on the business day after. These services require a banker or notary to be present in the branch.

If you have a time-sensitive bill or payment due on or around Juneteenth, set up the payment a few days early using online bill pay or your mobile app. This ensures the payment processes on time even if you cannot visit a branch.

How to check your local Chase branch hours

Chase branch hours vary by location. Some branches may open earlier or close later than others, and holiday hours can differ from regular hours. To confirm whether your specific branch is closed on Juneteenth, visit Chase.com, click "Locations," enter your zip code, and select your branch.

The branch details page will show holiday hours for that location. You can also call your branch directly to confirm closure or reduced hours on Juneteenth. The phone number appears on the branch details page.

What to do if you need cash on Juneteenth

Use a Chase ATM to withdraw cash on Juneteenth. Chase ATMs are available 24/7 at branches, in grocery stores, pharmacies, and other locations. You can also withdraw cash at any ATM in the Allpoint network, which includes thousands of machines nationwide, though you may be charged a fee by the ATM operator.

If you need cash and do not have a Chase card, some grocery stores and retailers offer cash back when you make a purchase with a debit card, even if it is not a Chase card. This is not a Chase service, but it is an option if you are in a bind.

Planning around Juneteenth when it falls on a weekend

When Juneteenth falls on a Saturday or Sunday, Chase branches are already closed for the weekend. The federal holiday observance does not change weekend closures. However, if Juneteenth falls on a Friday, branches close for the holiday and do not open on Saturday (which is already closed). If Juneteenth falls on a Monday, branches close for the holiday.

Check your local branch's hours on Chase.com to see exactly when it reopens after the Juneteenth weekend. Some branches may have different Monday hours depending on the location.

Frequently Asked Questions

Can I deposit a check at a Chase ATM on Juneteenth?

Yes. Chase ATMs accept check deposits 24/7, including on Juneteenth. The check will be processed and the funds deposited to your account, though the timing depends on when the check is received and your account type. Mobile check deposit through the Chase app is also available anytime.

Will Chase customer service answer the phone on Juneteenth?

Chase customer service lines may have reduced staffing or be unavailable on Juneteenth. If you need to reach someone, call the day before or the day after the holiday. For urgent issues, check if your account has a dedicated customer service number on your Chase card or statement.

What if I need a wire transfer on Juneteenth?

You can initiate a wire transfer through online banking or the mobile app on Juneteenth, but it will not process until the next business day. If you need a wire to go out urgently, send it the day before Juneteenth to may support it processes on time.

Can I open a new Chase account on Juneteenth?

No. Opening a new account requires a banker to verify your identity and set up the account, which cannot happen when branches are closed. You can start the process online, but final approval and account set up require a banker and will not be completed until the next business day.

Are Chase ATMs in grocery stores open on Juneteenth?

Yes. Chase ATMs operate 24/7 regardless of branch hours or holidays. ATMs in grocery stores, pharmacies, and other locations remain available on Juneteenth for withdrawals, deposits, and balance inquiries.