Chase Bank Hours on Martin Luther King Jr. Day

Chase branches are closed on Martin Luther King Jr. Day

Chase Bank observes Martin Luther King Jr. Day as a federal holiday and closes all branches on that day. The holiday falls on the third Monday in January each year. In 2024, that was January 15. In 2025, it will be January 20.

When a Chase branch is closed, you cannot walk in to deposit checks, withdraw cash, or speak with a banker in person. ATMs and online banking remain available 24/7, so you can still transfer money, check your balance, or pay bills from your phone or computer.

If you need to deposit a check on the holiday itself, you can use a Chase ATM that accepts mobile deposits, or use the Chase mobile app to photograph and deposit the check. The deposit will post to your account the next business day.

Key Takeaways

• All Chase Bank branches close on Martin Luther King Jr. Day, which occurs on the third Monday in January.
• ATMs and online banking through the Chase app or website work normally on the holiday.
• Checks deposited through a Chase ATM or the mobile app on the holiday will post the next business day.
• If you need cash on the holiday, you can withdraw from any Chase ATM before the branch closes.
• Customer service phone lines are also closed on the holiday, so plan ahead if you need to speak with someone.

What you can and cannot do on Martin Luther King Jr. Day

You cannot visit a Chase branch in person, speak with a teller, or reach customer service by phone on Martin Luther King Jr. Day. If you have questions about your account or need help with a transaction, you will need to wait until the next business day.

You can use any Chase ATM to withdraw cash, check your balance, or transfer money between your own accounts. You can also log into your Chase account online or through the mobile app to pay bills, send money to other people, set up automatic transfers, or review your transaction history.

If you use mobile check deposit through the Chase app, you can photograph the front and back of a check and submit it on the holiday. Chase will process the deposit the next business day, and the funds will appear in your account according to your account type and the amount deposited.

Planning ahead for the holiday

If you know you will need cash on Martin Luther King Jr. Day, withdraw it from a Chase ATM the day before. ATMs are available around the clock, so you can get money at any time before the branch closes.

If you need to deposit a check and do not have access to mobile deposit, deposit it at a Chase ATM before the holiday. Most Chase ATMs accept envelope deposits 24 hours a day. You can also mail the check to Chase, though that takes longer.

If you have a question about your account and the holiday is coming up, call Chase customer service before the branch closes. The phone number is on the back of your debit card or credit card. Having your question answered before the holiday means you will not have to wait an extra day.

Other federal holidays when Chase closes

Chase closes on all federal holidays recognized by the U.S. government. In addition to Martin Luther King Jr. Day, these include New Year's Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Some Chase locations may also close on additional holidays depending on state or local observance. If you are unsure whether your branch will be open on a specific day, you can search for your branch on Chase.com and check the hours listed, or call the branch directly the day before.

Using Chase services without visiting a branch

Chase offers many ways to handle banking without going to a branch. The Chase mobile app lets you deposit checks, transfer money, pay bills, and monitor your accounts from your phone. You can also set up alerts to notify you of large transactions or low balances.

Chase.com allows you to do the same things from a computer. You can also use Chase QuickPay to send money to friends and family, or set up automatic bill payments so money goes out on the same day each month without you having to remember.

If you need to deposit cash, you can do that at any Chase ATM that accepts cash deposits. If you need a cashier's check or a bank statement, you will need to visit a branch or call customer service during business hours.

Frequently Asked Questions

Can I use my Chase debit card on Martin Luther King Jr. Day?

Yes. Your debit card works at any merchant, ATM, or online retailer on the holiday. The branch being closed does not affect your ability to use your card to pay for things or withdraw cash from an ATM.

Will my direct deposit post on Martin Luther King Jr. Day?

Direct deposits that arrive on the holiday will post to your account, but you may not see them until the next business day depending on the time they arrive and your bank's processing schedule. Contact your employer or the organization sending the deposit if you need to know the exact timing.

What if I need to report a lost or stolen card on the holiday?

Call the number on the back of your card to report it lost or stolen. Chase customer service lines are closed on federal holidays, so you will need to wait until the next business day. If your card is stolen and you see fraudulent charges, you can dispute them after the holiday.

Can I pay my Chase credit card bill on Martin Luther King Jr. Day?

Yes. You can pay your bill through the Chase app, Chase.com, or by setting up an automatic payment. Payments made online on the holiday will process the next business day. If your payment due date falls on the holiday, it is considered on time if received by the end of that day.

Are Chase ATMs open on Martin Luther King Jr. Day?

Yes. Chase ATMs operate 24 hours a day, seven days a week, including on all federal holidays. You can withdraw cash, deposit checks or cash, transfer money, and check your balance at any time on Martin Luther King Jr. Day.